IBEX Airlines (FW)

IBEX Airlines Codeshare Information

For code-share flights operated by partner airlines' aircraft and crew members, airport procedures, in-flight services and flight information distribution vary according to the standards of each airline. Please check the following when using a code-share flight.
* ANA's Conditions of Carriage for Passengers and Baggage apply when boarding ANA flights (including code-share flights).

Visit the IBEX Airlines site.

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IBEX Airlines (FW) Flight Information

Service	Description
Check-in	Check in online or at an ANA check-in counter. * Due to the migration of our Japan domestic passenger service system starting on May 19, online check-in via the operating airline's website will be required for codeshare flights operated by partner airlines. Online check-in will not be available via ANA SKY WEB or the ANA App. * Please click here to see system migration status for each airport. * If your first flight segment is an ANA-operated flight and you are connecting to a partner airline-operated flight that allows Through Check-in, you can use online check-in via ANA SKY WEB or the ANA App if you meet the conditions.
Seat Selection	Same as ANA operated flights( seat selection timing may be different ).
Confirmation of flight number	Your boarding pass may only show the operating airline's flight number. Airport information displays will use ANA/IBX.
Minimum Transit Time	Same as ANA operated flights
Same-Day Flight Changes at the Airport	For changes from and to codeshare flights operated by partner airlines: Change your reservation on the ANA website first, then complete online check-in via the operating airline’s website.
Airport Standby Requests	For standby requests involving codeshare flights operated by partner airlines: • Restrictions on web: Certain online procedures may be unavailable after requesting for standby. For changes or refunds, contact the ANA Domestic Reservation Center. For boarding inquiries, please visit the airport counter. • Results & Boarding: Results of standby requests are sent via email or shown on boarding area displays. When a seat is ready for you, use your standby boarding pass to board. Either the boarding pass for your original flight or standby flight can be used to pass through security. • Mileage Accrual: If a seat is confirmed for a codeshare flight operated by a partner airline, it may take longer than usual for your miles to be credited. Please note that if your frequent flyer number was not registered at the time of booking, you will need to request a "Retroactive Mileage Registration" after your flight.
Baggage (Carry- on Baggage)	Carry-on Baggage Requirements Depending on the aircraft type, the baggage one passenger ( exclusing infants who do not use seats) can carry on board is as follows: However, carry-on baggage must be safely stored in the overhead bins or under the seat in front of you. Number--- One personal item such as a handbag or shoulder bag + one item of carry-on baggage. Weight--- Within 10kg Size--- Total linear dimension must be within 100 cm. (Within 45 cm x 35 cm x 20 cm).
Premium Member Services	ANA Premium Members can use the following services when traveling under an ANA flight number. In order to use these services, please show either your ANA Mileage Club app digital card or Premium status card to a member of staff. Lounges You can use ANA lounges and shared lounges with which ANA has a contract. Please present your Premium Member status card and boarding pass to a member of staff at the lounge reception. For details, please refer to the ANA Lounge Service page.
Cabin attendants	Only IBEX Airlines cabin attendants will be on board.
In-flight services	In-flight services are provided according to IBEX Airlines's service standards.
Non-Smoking/ Smoking	All seats are non-smoking.
Mileage	• ANA miles can only be registered if you are traveling with an ANA flight number. Members of partner companies are eligible for mileage earning and award use as ANA flights. * Mileage from Star Alliance member airlines, Star Alliance Connecting Partners and mileage partner airlines is not eligible for mileage accrual. * Due to a system migration from 19 May to 9 June (planned), your FFP may still appear on your boarding pass, but it is not eligible for accrual.

For Custmers with Disabilities

For the following customers, please contact the ANA Consultation Desk for Customers with Disabilities after making a reservation. ( There may be instances when you are unable to board a flight operated by IBEX Airlines).

Customers who are severaly injured, customers who have difficulty walking alone, customers who use electric wheelchairs, customers who are visually impaired ( when a blind customer is boarding alone), or customers who require a medical oxygen cylinder.