For code-share flights operated by partner airlines' aircraft and crew members, airport procedures, in-flight services and flight information distribution vary according to the standards of each airline. Please check the following when using a code-share flight.
* ANA's Conditions of Carriage for Passengers and Baggage apply when boarding ANA flights (including code-share flights).
| Service | Description |
|---|---|
| Check-in | Check in online or at an ANA check-in counter. • Passengers Departing from Haneda Airport |
| Seat Selection | Same as ANA operated flights (seat seletion timing may be different). |
| Confirmation of flight number |
Your boarding pass may only show the operating airline's flight number. The information displays inside the airport will show both the ANA and SNJ flight numbers. |
| Minimum Transit Time |
Same as ANA operated flights (seat seletion timing may different). |
| Same-Day Flight Changes at the Airport | For changes from and to codeshare flights operated by partner airlines: Change your reservation on the ANA website first, then complete online check-in via the operating airline’s website. |
| Airport Standby Requests | For standby requests involving codeshare flights operated by partner airlines: • Restrictions on web: Certain online procedures may be unavailable after requesting for standby. For changes or refunds, contact the ANA Domestic Reservation Center. For boarding inquiries, please visit the airport counter. |
| Baggage (Carry- on Baggage) |
Carry-on Baggage Requirements Number--- One personal item such as a handbag or shoulder bag + one item of carry-on baggage. |
| Premium Member Services | ANA Premium Members can use the following services when traveling under an ANA flight number. In order to use these services, please show either your ANA Mileage Club app digital card or Premium status card to a member of staff. Lounges |
| Cabin attendants | Only Solaseed Air cabin attendants will be on board. |
| In-flight services | In-flight services are provided according to Solaseed Air's service standards. |
| Non-Smoking/ Smoking |
All seats are non-smoking. |
| Mileage | • ANA miles can only be registered if you are traveling with an ANA flight number. Members of partner companies are eligible for mileage earning and award use as ANA flights. |
For the following customers, please contact the ANA Consultation Desk for Persons with Disabilities after making a reservation.