Offering ANA Junior Pilot to assist children traveling without an accompanying adult on Japan Domestic Flights between departure airport and the arrival airport. The following information applies to flights departing on or after May 19, 2026.
ANA Junior Pilot (Unaccompanied minors)
ANA Junior Pilot is offered to assist children 5 to 11 years of age traveling without an accompanying adult on Japan Domestic Flights from departure all the way to arrival.
How to Use This Service
Preparations before Departure
Seats
Seats can be selected in advance on the ANA Website.
- * From 3 days prior to (and including) your boarding date, passengers cannot choose seating until tickets have been purchased.
- * After the flight's arrival at the destination, cabin attendants will guide ANA Junior Pilots to disembark after the other passengers. Therefore, seats toward the rear of the cabin are recommended.
- * The selected seat may be changed without notice due to changes in aircraft type and other unavoidable reasons.
- * For safety reasons, persons who are under 15 years of age cannot sit in emergency exit row seats.
Registration for the ANA Junior Pilot Service
For Customers Purchasing Tickets via the ANA Website
When making a ticket reservation, if you are making a reservation only for a child passenger, you can request the ANA Junior Pilot Service on the Check Child-only Booking screen.After entering the required items, please confirm that all of the information is correct and then complete your registration.
After making a ticket reservation, you can register for the service by selecting ANA Junior Pilot from the Services tab on the Reservation Summary Confirmation screen.
Consent and Release Form for Parents and Guardians
Parents and guardians who wish to request ANA Junior Pilot Service for their child must submit a Consent and Release Form.
Print out and complete the Application/Consent and Release Form, then go to the counter for customers who require special assistance.
The Application/Consent and Release Form must be signed by the parent or guardian who is sending off the child at the departure airport.
Please complete the form in advance and bring it to the airport. This will enable procedures to be completed smoothly on the day of departure.
- * You can of course complete the form at the airport on the day of departure. However, depending on the amount of congestion at the airport, you may be asked to wait longer. Having a completed form ready is highly recommended.
- * By downloading the file you indicate your agreement. You will be able to directly enter the required information into the PDF form after downloading it.
Download the application form and Consent and Release FormPDF
Please Read This Information with Your Child
ANA has created a page that aims to explain the main steps from pre-departure preparations to arrival in a way that is easy for children to understand.
Please read this page with your child. You can also print it out for your child to use as a checklist at the airport and while on board.
At the Departure Airport
Check-in
Please come to the airport early as more time will be required than usual to check in.
Please check in at the Special Assistance Counter.
- * Check-in is not available using the self-service check-in machines. Please note that airports may be very busy during the summer and winter holidays as well as consecutive holiday periods.
Airports with Counters for Customers Who Require Special Assistance
Haneda Airport
Signage at the counter for customers requiring special assistance
Sapporo (New Chitose) / Nagoya (Chubu) / Osaka (Itami) / Fukuoka / Okinawa (Naha)
| Airport | Sapporo (New Chitose) | Nagoya (Chubu) | Osaka (Itami) | Fukuoka | Okinawa (Naha) |
|---|---|---|---|---|---|
| Counter No. | 1 | M-6 | 7 | 1 | 1 |
ANA Junior Pilot Name Tag Holder
Please have your child wear their ANA Junior Pilot name tag holder at all times.
Your child will be given an ANA Junior Pilot name tag holder and a Kid's Travel Instruction Card.
Please tell your child to wear this name tag holder until they are picked up at the arrival airport.
The Kid's Travel Instruction Card explains the process from boarding to arrival in a way that is easy for children to understand.
For Customers Who Are Sending Off Their Child
A parent or guardian should accompany the child to the boarding gate.
- * Due to security reasons, only 1 person is permitted to accompany the child to the boarding gate.
A gate pass will be issued for 1 parent or guardian.
ANA Junior Pilot Service customers will generally board first. Please inform the staff at the boarding gate.
There may also be cases when ANA Junior Pilot Service customers will board last.
- * Depending on the flight's status, this boarding order may not be possible.
For Customers with Smartphone for Children
Some models of Smartphone, such as those designed for children, will still be powered to regularly send geolocation data even if the main power is turned off.
Please confirm the relevant procedures and turn the phone off completely before boarding.
[Smartphone for Children]
- NTT DoCoMo Kids Phones
- au Junior Smartphone
- SoftBank "Mimamori" Phones
ANA Original Goods (Toys for Children)
ANA original goods for children are provided on board.
Please feel free to ask a cabin attendant.
- * Quantities are limited on each flight. We ask for your kind understanding if certain items become unavailable.
- * The image shows an example.
At the Arrival Airport
Guidance after Arrival
After landing at the arrival airport, children using the ANA Junior Pilot Service are asked to wait in their seats for a cabin attendant to come to them.
Finally, a member of staff will assist the child with disembarkation and escort them to the arrivals lobby.
We will ask the person who is picking up the child to present his/her identification card and sign the release form. The person who is picking up the child should wait in the designated waiting area.
Notification Email for Arrival and Departure
If their email addresses are registered, both the person who sent off the child and the person who is picking up the child will receive an email notification with the relevant flight's departure and arrival times.
For details , please refer to Support.
Kids' Taxi Service
NIHON KOTSU Kids' Taxi Service
For Children Flying To/From Haneda Airport
With Nihon Kotsu's Kids' Taxi service, your child will be collected by a highly experienced driver who will also accompany them inside the airport for greater peace of mind.
- * This service is not available for Japan Air Commuter and Amakusa Airlines-operated flights, or flights departing from/arriving at Obihiro Airport, Kitakyushu Airport, Iki Airport, and Haneda Airport Terminal 1, including connecting flights.
- * In addition to the pick-up charge, an airport escort charge will be payable.
Terms of Use
This service is available to children aged 5 to 11 who are traveling without an accompanying person aged 12 or older.
Please be sure to arrange someone to send off and pick up at both departure and arrival airports.
| Age | Accompanying Adult (age 12 or older) | ANA Junior Pilot (Unaccompanied Minors) |
|---|---|---|
| Under 4 years old | Required | ANA Junior Pilot is not available. The child should travel with an accompanying passenger who is 12 years old or over. |
| 5-7 years old | Not needed | If the child is traveling without an accompanying adult, they must use ANA Junior Pilot. |
| 8-11 years old | Not needed | Children can travel without an accompanying adult. If they do not require assistance, go to the ANA Junior Pilot service application and select "Not required". |
- * This service is also available when connecting from (or to) one of our partner airlines (AIRDO (ADO), Solaseed Air (SNA), Star Flyer (SFJ), IBEX Airlines (IBX), Oriental Air Bridge (ORC)) or from (or to) a JAL Group airline.
- * It is not available when connecting from (or to) an Amakusa Airlines-operated flight.
- * Reservations cannot be made on the ANA website for itineraries that contain connecting flights on the next date, or itineraries that require transferring between airports (Narita to Haneda, etc.). Please contact the ANA Domestic Reservation and Customer Service Center if you can arrange someone to pick up or drop off at the connecting location.
Notes on Using the Service
- * Passengers under the age of 4 must travel with an accompanying person (12 years of age or older)
- * Your child may not be allowed to board the aircraft if there is an indication that the flight may not operate as scheduled due to the weather conditions, etc.
- * Please note it is necessary to sign the consent and release form that states that the minor is able to understand and follow the instructions of the carrier's staff, and he/she is able to take care of him/herself.
- * ANA Junior Pilot holder will be distributed.Please make sure he/she wears the badge around his/her neck.
Contact
For passengers who require assistance
The ANA Group provides assistance to passengers with physical difficulties such as sickness, injury, or disability, as well as passengers requiring other assistance (Pregnant, elderly, traveling with infants or small children, children traveling without an accompanying adult, traveling with pets) so that they can enjoy a safe and comfortable flight.
