In the ANA Group’s operations, personal information about customers is indispensable for providing satisfactory service. We consider the information we receive from customers as a valuable asset and handle it with utmost care.
We make maximum effort to properly manage and appropriately use customers’ personal information, educating officers and employees thoroughly about laws and internal rules concerning personal information, and maintaining internal systems to protect it. We will work diligently to ensure that personal information is managed properly and used appropriately.
ANA Sales Co., Ltd., which operates the travel services business, and ANA Business Solutions Co., Ltd., which operates the temporary staffing and employee education and training businesses, have acquired the Privacy Mark from the Japan Institute for Promotion of Digital Economy and Community.
The ANA Group as a whole will continue its initiatives to further strengthen its system for protecting personal information.