Responsible Procurement
The ANA Group promotes socially and environmentally responsible procurement activities throughout our supply chain and operations.
Basic Approach
In recent years, while the global economy has grown, environmental problems such as the depletion of limited natural resources, water shortages, and global warming have become more apparent, and there is a growing sense of crisis surrounding global sustainability. In addition, societal problems such as labor and human rights issues are becoming more serious in the supply chain of global companies. Increasingly, companies are required to comply with the laws and regulations of each country in addition to internationally-recognized standards and principles as we collectively work towards the realization of a sustainable society.
The ANA Group will contribute to the creation of its social value not only by providing safe and secure services,but also by taking the initiative in local and global procurement activities with consideration for both the environment and society.
As part of these efforts, we established the following "ANA Group Procurement Policy" to promote sustainable procurement activities throughout the supply chain.
The ANA Group Procurement Policy consists of the "Basic Procurement Policy" and the "Supplier Code of Conduct".
ANA Group Procurement Policy
Basic Procurement Policy
- The ANA Group has an open-door policy in our procurement activities, giving access to both domestic and foreign suppliers. Our procurement activities will comply with related laws, regulations, and rules, and will be based on fair, equitable, transparent processes under the principle of free competition.
- The ANA Group will endeavor to develop mutual trust and complementarity with our business partners.
The ANA Group will engage in responsible procurement activities that address human rights and environmental concerns. - The ANA Group will promote innovation and meet customers' expectations by working with suppliers who give priority to assuring quality, setting appropriate prices, and meeting delivery dates and who have a stable foundation for business management and adaptability to change.
- The ANA Group will generate social and economic value from across our supply chains and contribute to creating a more sustainable world.
Basic Procurement Policy
Supplier Code of Conduct
We have established the "ANA Group Supplier Code of Conduct" as a guideline that all suppliers of ANA Group services and products are required to comply with.
Supplier Code of Conduct
| 1.Quality Assurance and Business Continuity Plan |
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|---|---|
| 2.Compliance and Anti-Corruption Measures |
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| 3.Labor Standards |
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| 4.Safety and Sanitation |
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| 5.Environment |
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| 6.Contribution to Local Communities |
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| 7.Information Disclosure | |
| 8.Conflict Minerals |
The ANA Group Supplier Code of Conduct makes reference to international human rights standards, such as the United Nations Guiding Principles on Business and Human Rights, the International Bill of Human Rights (specifically the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights and the International Covenant on Economic, Social and Cultural Rights), the basic rights at work and the core labor standards set out in the International Labour Organization Declaration on Fundamental Principles and Rights at Work, other international treaties on the human rights of workers that also cover such matters as wages and working hours, and the United Nations Declaration on the Rights of Indigenous Peoples.
Implementation Structure
In order to promote responsible procurement in the ANA Group, we have appointed 'procurement managers' in all major departments to manage initiative, and to work with our suppliers to achieve a sustainable society.
ANA Group Supply Chain
The ANA Group’s procurement activities reach approximately \1.4trillion (FY2019). We promote sustainable procurement activities based on the relationship of trust with our suppliers.
Major Initiatives
Establishment of Reliable Supply Chain
The ANA Group's suppliers are categorized according to the importance of business continuity and ESG, and appropriate management is conducted according to each category, specifically.
Important Items
The ANA Group uses three indicators: (1)items*1, (2)manufacturing countries*2, and (3)exclusive use, to identify important items. In particular, items that fall under all three categories are categorized as "most important items" and are investigated and promoted to build its robust supply chain with the highest priority.
Importance of items and manufacturing countries are determined in reference to ESG risk standards defined by international organizations such as the International Air Transport Association (IATA).
- *1.Items: Evaluated by environment, working conditions, fair trade, sustainability, etc.
- *2.Manufacturing countries : Evaluated by environment, health, human rights, corruption, etc.
Notification of Procurement Policies for Establishing New Business
The ANA Group requests suppliers to understand and comply with our procurement policy when establishing new business relationships.
Monitoring Process
To build a sound supply chain, the ANA Group refers to assessments by external organizations and asks suppliers for their cooperation in the continuous monitoring of their performance through surveys, inspections, employee interviews and so on.
Communications with Our Suppliers
The ANA Group shares information and exchanges opinions with our suppliers to build lasting partnerships in regular basis.
- Conducting physical visits in addition to exchanging opinions and confirming issues by email and online methods
- Holding explanatory meetings (including online)
Supply Chain Management of In-flight Meals
In 2017, the ANA Group became the first Japanese company to join the Bluenumber Initiative*. The ANA Group is committed to establishing a transparent food supply chain structure for in-flight meals by including information about its producers and vendors on the Bluenumber platform.
- The Bluenumber Initiative is a global program from the Bluenumber Foundation for establishing food supply chain platforms.
In-house Education
The ANA Group provides in-house education to ensure the steady dissemination and accessibility of its procurement policies.
In fiscal year 2020, we provided training to approximately 100 ANA Group Procurement Managers on the importance of complying with societal norms and laws in procurement activities and continuing efforts to reduce environmental impact.
We will continue to educate employees involved in procurement operations on the importance of responsible and sustainable procurement.