Responsible Procurement

The ANA Group promotes socially and environmentally responsible procurement activities throughout our supply chain and operations.

Basic Approach

In recent years, while the global economy has grown, environmental problems such as the depletion of limited natural resources, water shortages, and global warming have become more apparent, and there is a growing sense of crisis surrounding global sustainability. In addition, societal problems such as labor and human rights issues are becoming more serious in the supply chain of global companies. Increasingly, companies are required to comply with the laws and regulations of each country in addition to internationally-recognized standards and principles as we collectively work towards the realization of a sustainable society.

The ANA Group will contribute to the creation of its social value not only by providing safe and secure services,but also by taking the initiative in local and global procurement activities with consideration for both the environment and society.

As part of these efforts, we established the following "ANA Group Procurement Policy" to promote sustainable procurement activities throughout the supply chain.

The ANA Group Procurement Policy consists of the "Basic Procurement Policy" and the "Supplier Code of Conduct".

ANA Group Procurement Policy

Basic Procurement Policy

  1. The ANA Group has an open-door policy in our procurement activities, giving access to both domestic and foreign suppliers. Our procurement activities will comply with related laws, regulations, and rules, and will be based on fair, equitable, transparent processes under the principle of free competition.
  2. The ANA Group will endeavor to develop mutual trust and complementarity with our business partners.
    The ANA Group will engage in responsible procurement activities that address human rights and environmental concerns.
  3. The ANA Group will promote innovation and meet customers' expectations by working with suppliers who give priority to assuring quality, setting appropriate prices, and meeting delivery dates and who have a stable foundation for business management and adaptability to change.
  4. The ANA Group will generate social and economic value from across our supply chains and contribute to creating a more sustainable world.

Basic Procurement Policy

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Supplier Code of Conduct

We have established the "ANA Group Supplier Code of Conduct" as a guideline that all suppliers of ANA Group services and products are required to comply with.

Supplier Code of Conduct

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Outline of " Supplier Code of Conduct "
1.Quality Assurance and Business Continuity Plan
  1. 1.1.Quality assurance and establishment of quality control systems
  2. 1.2.Business continuity plan
2.Compliance and Anti-Corruption Measures
  1. 2.1.Compliance
  2. 2.2.Fair trading
  3. 2.3.Prohibition of bribery, corruption, etc.
  4. 2.4.Elimination of any dealings with antisocial forces
  5. 2.5.Management and protection of intellectual property, confidential information, and personal information
  6. 2.6.Prevention and early detection of unlawful conduct
  7. 2.7.Internal control systems
3.Labor Standards
  1. 3.1.Respect for human rights and elimination of discrimination
  2. 3.2.Elimination of abuse and harassment
  3. 3.3.Elimination of forced labor
  4. 3.4.Elimination of child labor
  5. 3.5.Appropriate management of working hours
  6. 3.6.Wages and benefits
  7. 3.7.Respect for freedom of association and rights to bargain collectively
  8. 3.8.Respect for foreign nationals and migrant workers
  9. 3.9.Avoidance of aiding in human rights violations
4.Safety and Sanitation
  1. 4.1.Safe, sanitary working environment
  2. 4.2.Response to industrial accidents
  3. 4.3.Response to emergencies
  4. 4.4.Communication
  1. 5.1.Establishment of environmental management systems
  2. 5.2.Response to climate change and biodiversity
  3. 5.3.Efficient use of resources, energy, and water
  4. 5.4.Management of chemical substances
  5. 5.5.Control of contamination and pollution
  6. 5.6.Green procurement
6.Contribution to Local Communities
  1. 6.1.Local communities
  2. 6.2.Respect for the rights of indigenous peoples
7.Information Disclosure
8.Conflict Minerals

The ANA Group Supplier Code of Conduct makes reference to international human rights standards, such as the United Nations Guiding Principles on Business and Human Rights, the International Bill of Human Rights (specifically the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights and the International Covenant on Economic, Social and Cultural Rights), the basic rights at work and the core labor standards set out in the International Labour Organization Declaration on Fundamental Principles and Rights at Work, other international treaties on the human rights of workers that also cover such matters as wages and working hours, and the United Nations Declaration on the Rights of Indigenous Peoples.

Implementation Structure

In order to promote responsible procurement in the ANA Group, we have appointed 'procurement managers' in all major departments to manage initiative, and to work with our suppliers to achieve a sustainable society.

ANA Group Supply Chain

The ANA Group's procurement activities reach approximately 665 billion yen (FY2020). We promote sustainable procurement activities based on the relationship of trust with our suppliers.

Major Initiatives

Establishment of Reliable Supply Chain

The ANA Group's suppliers are categorized according to the importance of business continuity and ESG, and appropriate management is conducted according to each category, specifically.

Important Items

The ANA Group uses three indicators: (1)items*1, (2)manufacturing countries*2, and (3)exclusive use, to identify important items. In particular, items that fall under all three categories are categorized as "most important items" and are investigated and promoted to build its robust supply chain with the highest priority.
Importance of items and manufacturing countries are determined in reference to ESG risk standards defined by international organizations such as the International Air Transport Association (IATA).

  1. *1.Items: Evaluated by environment, working conditions, fair trade, sustainability, etc.
  2. *2.Manufacturing countries : Evaluated by environment, health, human rights, corruption, etc.

Notification of Procurement Policies for Establishing New Business

The ANA Group requests suppliers to understand and comply with our procurement policy when establishing new business relationships.

Monitoring Process

To build a sound supply chain, the ANA Group refers to assessments by external organizations and asks suppliers for their cooperation in the continuous monitoring of their performance through surveys, inspections, employee interviews and so on.

Communications with Our Suppliers

The ANA Group shares information and exchanges opinions with our suppliers to build lasting partnerships in regular basis.

  • Conducting physical visits in addition to exchanging opinions and confirming issues by email and online methods
  • Holding explanatory meetings (including online)

Supply Chain Management of In-flight Meals

In 2017, the ANA Group became the first Japanese company to join the Bluenumber Initiative*. The ANA Group is committed to establishing a transparent food supply chain structure for in-flight meals by including information about its producers and vendors on the Bluenumber platform.

Producer and vendor information mapped on the Bluenumber Initiative administration site
  • The Bluenumber Initiative is a global program from the Bluenumber Foundation for establishing food supply chain platforms.

In-house Education

The ANA Group provides in-house education to ensure the steady dissemination and accessibility of its procurement policies.
In fiscal year 2020, we provided training to approximately 100 ANA Group Procurement Managers on the importance of complying with societal norms and laws in procurement activities and continuing efforts to reduce environmental impact.
We will continue to educate employees involved in procurement operations on the importance of responsible and sustainable procurement.