Terms and Conditions

Disclaimer: All Nippon Airways

Thank you for visiting our website. We've set up some ground rules to ensure we can keep this area useful, fun and safe for everyone. All Nippon Airways ("ANA") reserves the right to change these guidelines and disclaimers at any time, and you agree that each visit you make to the website (the "Website") shall be subject to the then-current guidelines.

ANA welcomes your comments and questions. Although we may not be able to respond to all of your comments, we will certainly read them and consider them. However, please note the following conditions regarding your submission of such unsolicited comments. ANA assumes no responsibility for reviewing unsolicited ideas and will not be liable for any similarity between such ideas and future ANA programs. In addition, you, not ANA, are responsible for the comments and ideas which you submit including its reliability, content, originality and copyright. Do not reveal trade secrets or other confidential information in your submission. All rights to the materials in your submission, including all ideas and proposals contained therein, become the exclusive property of ANA.

The Website contains links to sites that are not maintained by ANA. While we try to include links only to those sites which are in good taste and safe for our visitors, we are not responsible for the content of those sites and cannot guarantee that sites will not change without our knowledge, and inclusion of a link in the Website does not imply ANA's endorsement of the site.

THE SERVICES, MATERIALS AND INFORMATION YOU FIND ON THE WEBSITE ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION SERVICES OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE WEBSITE AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, EXPECTATION OF PRIVACY OR NON-INFRINGEMENT. ALL SUCH WARRANTIES ARE EXCLUDED.

IN NO EVENT SHALL ANA OR ANY THIRD PARTY PROVIDER BE LIABLE FOR ANY DIRECT OR INDIRECT INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO LOST PROFITS OR SAVINGS), WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (i) ANY USE OF THIS SITE OR CONTENT FOUND HEREIN, (ii) ANY FAILURE OR DELAY (INCLUDING, BUT NOT LIMITED TO THE USE OF OR INABILITY TO USE ANY COMPONENT OF THIS SITE FOR RESERVATIONS OR TICKETING) OR INTERRUPTION OF USE OR CORRUPTION OF DATA (iii) THE PERFORMANCE OR NON PERFORMANCE BY ANA OR ANY THIRD PARTY, OR (iv) ANY MATTER BEYOND ANA'S (OR ITS LICENSEES OR LICENSORS) REASONABLE CONTROL, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

You specifically acknowledge that ANA is not liable for defamatory, offensive, infringing or illegal materials of any third party, and ANA reserves the right to remove such materials from the Website without liability.

The contents of the Website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by ANA and contain ANA's (and its licensees and licensors) name, trademarks, service marks, and trade names. You may download one temporary copy of these materials on any single computer and print one copy of the materials for your use in learning about, evaluating, or acquiring ANA's (or its licensees or licensors) services or products. No other permission is granted to you to print, copy, reproduce, disassemble, distribute, transmit, upload, download, store, display in public, alter or modify these materials. No permission is granted to use ANA's icons, site address, or other means to hyperlink to other Internet sites with any page in the Website, and ANA assumes no responsibility for any other Internet sites with any page in the Website, and ANA assumes no responsibility for any other party's site hyperlinked to the Website or in which any part of the Website has been hyperlinked. ANA may make improvements and/or changes in the products and/or programs described in the Website, including the terms and conditions of your use of this site, without liability.

ANA offers services and programs in many parts of the world. The Website may refer to certain services or programs that are not available worldwide, without specifically limiting the offers as such. Such reference does not imply that ANA intends to offer such service or programs in all countries or locations.

For customers in the U.S.A.
Unless otherwise provided by law, it is understood and agreed by you that these terms and conditions and all claims or disputes arising out of or in connection with these terms and conditions and your use of our Website are governed by and construed in accordance with the laws of the State of New York without regard to conflict of laws principles. You further agree that any legal action against ANA arising out of or in connection with these terms and conditions and your use of our Website must be brought in a court of competent jurisdiction in the Supreme Court of the State of New York, New York County, or the United State District Court for the Southern District of New York, except for any legal action arising out of your use of our Website to enter into a contract of carriage and tariffs with us. This paragraph is not intended to add a choice-of-forum provision to our Conditions of Carriage based on your use of our Website.

For customers in Canada:
Unless otherwise provided by law, it is understood and agreed by you that these terms and conditions and all claims or disputes arising out of or in connection with these terms and conditions and your use of our Website are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein without regard to conflict of laws principles. You further agree that any legal action against ANA arising out of or in connection with these terms and conditions and your use of our Website must be brought in a court of competent jurisdiction in the Supreme Court of British Columbia in Vancouver, British Columbia, except for any legal action arising out of your use of our Website to enter into a contract of carriage and tariffs with us. This paragraph is not intended to add a choice-of-forum provision to our Conditions of Carriage based on your use of our Website.

ANA, All Nippon Airways Co., Ltd, ANA Mileage Club and Mileage Club are registered trademarks of ANA. Featured logos and trademarks are service/trademarks of their respective owners.