Welcome to ANA's Small and Medium Size Corporate Program, sometimes also referred to as "ANA Business Flyers^TM" (the "Program"). This Program is only available via the ANA North America website (www.fly-ana.com) to qualifying business entities (hereinafter sometimes referred to as "Registrant" or "you" or "your"). If you wish to participate in this Program, you agree to be subject to the following terms and conditions (the "Terms") without modification. ANA may update or modify the Terms periodically at its sole discretion. Other terms and conditions of ANA may apply to any booking or purchase of products or services that you make with ANA through this Program.

1. Program Benefits. A Registrant will receive the following discount at the time of purchase of a qualifying purchase (as defined in no. 4a below) from ANA ("Program Discount"):

   Annual Qualifying Purchases (US$)	Program Discount Levels
   Up to $20,000	2%
   $20,001-$30,000	3%
   $30,001-$50,000	4%
   More than $50,001	5%

2. Eligibility. To participate in the Program, a Registrant must (i) be a business entity duly registered and doing business in North America (i.e., the U.S.A., Canada or Mexico), and (ii) not have a current corporate or incentive agreement with ANA. Travel agencies, wholesalers, consolidators, and other entities engaged in the sale or distribution of air transportation or packages comprising air transportation are not eligible. ANA also reserves the right to require from you written documentation of your current business registration and/or certification for doing business. Your eligibility to participate in the Program is solely at ANA’s discretion and determination.
3. Registration. There is no registration or annual fee for participation in the Program. To enroll, you must complete and submit the online application form, and provide a valid U.S. or other North American country's identification or business number. After ANA has approved your application, ANA will provide you with a code called the "Corporate Promotion Code" that you must use for the Program Discount to apply to your qualifying purchases on ANA’s North America website ANA will provide you with an updated Corporate Promotion Code at least annually during your participation in the Program as more fully described in no. 6 below.
4. Program Requirements.
   • Qualifying Purchase.
     Program Discounts apply to any purchase made by you on the ANA North America website (www.fly-ana.com), excluding e-Bargain fares and code share flights, during the term as defined in no. 4d below ("Qualifying Purchase"), when your valid Corporate Promotion Code is entered at the time of purchase. In addition, for the purchase of air transportation to qualify as a Qualifying Purchase, the purchase must include a transpacific segment on an ANA operated flight with an NH flight number. No other promotion or discount may be applied to a Qualifying Purchase. A Program Discount does not apply retroactively, including but not limited to (i) purchases made prior to your participation in the Program, (ii) purchases made prior to your receipt of a new Corporate Promotion Code, or (iii) purchases in which you fail to enter the Corporate Promotion Code at the time of purchase. If you cancel, return or obtain a refund on a Qualifying Purchase, that amount will no longer be considered a Qualifying Purchase. A Qualifying Purchase must be paid or settled in U.S. dollars only.
   • Employees/Affiliates Only.
     The service or product purchased as a Qualifying Purchase may be used only by an employee, owner or affiliate of the Registrant ("Participant") for business activities on behalf of the Registrant. ANA reserves the right to request at any time from a Participant written documentation showing employment or affiliation with the Registrant. ANA further reserves the right to suspend, cancel or disqualify any Participant from use of a Qualifying Purchase and to require the Registrant to cover any loss arising from any misuse of the Program by a Participant.
   • ANA Mileage Club Membership.
     Any Participant traveling on a ticket purchased under the Program must be a member of the ANA Mileage Club. An application for membership in the ANA Mileage Club, which is free, is available online at http://www.ana.co.jp/wws/us/e/wws_common/amc/amc/.
   • Program Term and Renewal.
     The Program term is for 12 months and runs from the first day of the month in which ANA notifies you that your application is accepted and issues you a Corporate Promotion Code ("Year"). ANA will renew your participation in the Program once ANA, at its sole discretion, determines that you made Qualifying Purchases equal to $10,000 or more during the preceding Year and are otherwise qualified to participate ("Renewal"). For your Renewal in the Program, ANA will issue you a new Corporate Promotion Code for your use during your Renewal Year.
5. ANA Quarterly Reports of Your Qualifying Purchases.
   • Quarterly Reports.
     ANA will prepare a report summarizing the Qualifying Purchases you made with your Corporate Promotion Code for each calendar quarter. The calendar quarters shall be: Period 1: January, February, March; Period 2: April, May, June; Period 3: July, August, September; Period 4: October, November, December.
     ANA will provide you with each Quarterly Report by e-mail to the designated contact person, as indicated on your registration form, unless you make other arrangements with ANA. ANA will send you the Quarterly Report no later than the fifth business day of the second month following the last day of the calendar quarter reported. For example, for a Quarterly Report reporting on your Qualifying Purchases for a calendar quarter of Period 2 (April – June), ANA will send this report to you by the 5th business day of August.
     (Note) Quarterly report will be sent only when there is a flight activity during the reporting period.
   • Total Amount of Qualifying Purchases in Each Quarterly Report.
     The total amount of your Qualifying Purchases in each Quarterly Report will be based on the published fare or price of each Qualifying Purchase, excluding taxes, surcharges and the Program Discount, less any cancellations, returns or refunds of a prior Qualifying Purchase.
6. Program Discount Levels. The Program Discount will apply to your Qualifying Purchases through your use of the Corporate Promotion Code at the time of purchase. You may qualify for and receive higher Program Discount levels (as listed in no. 1 above) during each Year of your participation in the Program. You may also receive a lower Program Discount upon Renewal based on your total Qualifying Purchases in your prior Program Year.
   • Initial Program Discount Level:
     Upon approval by ANA of your application to participate in the Program, ANA will issue you a Corporate Promotion Code giving you a 2% discount on Qualifying Purchases for your initial Program Year. You will retain this minimum Program Discount for your Qualifying Purchases during your initial Program Year, even if the total amount of your Qualifying Purchases for that Year does not total $10,000 or more.
   • Higher Program Discount Level During the Year:
     ANA will determine on a quarterly basis, if your total Qualifying Purchases to date for your Year qualify you for a higher Program Discount level. If ANA determines that you have qualified for a higher Program Discount level, ANA will, at the same time it sends you the Quarterly Report, also issue you a new Corporate Promotion Code with the higher Program Discount that you use from the time you receive it for Qualifying Purchases during the remainder of that Year.
     For example, if you make Qualifying Purchases totaling $25,000 in the first two quarters of your Program Year, ANA will send you a new Corporate Promotion Code for a 3% discount on Qualifying Purchases you make for the remainder of that Year.
   • Higher Program Discount Level Upon Renewal.
     If ANA determines that you qualify for a higher Program Discount level upon Renewal of your participation in the Program, ANA will, at the same time it sends you the last Quarterly Report of your prior Program Year, issue you a new Corporate Promotion Code with the higher Program Discount that you use from the time you receive it for Qualifying Purchases during your new Program Year.
     For example, if you make Qualifying Purchases totaling $30,001 during your first Program Year, upon Renewal, ANA will send you a new Corporate Promotion Code for a 4% discount on Qualifying Purchases for the new Program Year.
   • Lower Program Discount Level Upon Renewal.
     If ANA determines that you qualify for a lower Program Discount level upon Renewal of your participation in the Program, ANA will deactivate the prior issued Corporate Promotion Code, and will, at the same time it sends you the last Quarterly Report of your prior Program Year, issue you a new Corporate Promotion Code with the lower Program Discount that you use from the time you receive it for Qualifying Purchases during your new Program Year.
     For example, if you make Qualifying Purchases totaling $30,001 in your first Program Year qualifying you for a 4% discount in your second Program Year, and you make Qualifying Purchases totaling $25,000 during that second Year, ANA will send you a new Corporate Promotion Code for a 3% discount on Qualifying Purchases for your third Program Year.
7. ANA Audit. ANA reserves the right to audit your participation in the Program, including, but not limited to, your use of your Corporate Promotion Code, at any time and without prior notice.
8. Termination of Your Participation. ANA reserves the right to suspend or terminate the Registrant’s participation in the Program, at any time and without prior notice, if in the sole discretion of ANA, ANA determines that the Registrant and/or any Participant has improperly participated in the Program or violated any of the Terms recited herein. ANA may also terminate the Registrant’s participation in the Program at the end of a Year if the Registrant fails to meet the Renewal Level. The Registrant may terminate its participation in the Program at any time by e-mail to the address listed for notice to ANA in no. 13a below, at least 2 weeks prior to the desired termination date.
9. Program Modifications/Termination. ANA reserves the right to amend, update, modify, alter or rescind any or all of the Terms ("Program Modifications"), at any time without prior notice. ANA will post any and all Program Modifications on the Program webpage. Program Modifications will not be effective until posted on the Program webpage. ANA reserves the right to terminate the Program at any time, with 30 days prior notice, by posting such notice on the Program webpage.
10. Indemnification. By applying for participation in and using the Program, the Registrant agrees to indemnify and hold harmless ANA, its parent, affiliates and employees from and against any claim, demand, loss, expense, damage, and any other liability which results from a breach of or non-compliance with the Terms by the Registrant and/or any Participant or arises during or in connection with the Registrant’s participation in or a Participant’s use of the Program.
11. Confidentiality. ANA will not disclose any information to third parties obtained by ANA as a result of the Registrant’s participation in the Program including the Registrant’s application for participation in the Program, Qualifying Purchases, and Corporate Promotion Codes, Reports or audits generated by ANA, except to the extent required by law or for purposes of providing to the Registrant or any Participant the services of this Program. For more information on ANA’s privacy policy, please refer to http://www.ana.co.jp/wws/privacy/e/ana.html.
12. Governing Law and Venue. Unless otherwise provided by law, it is understood and agreed by you that the Terms and all claims or disputes arising out of or in connection with the Terms and your use of the website and participation in the Program are governed by and construed in accordance with the laws of the State of New York without regard to conflict of law principles. You further agree that any legal action against ANA arising out of or in connection with the Terms and your participation in the Program must be brought in a court of competent jurisdiction in the Supreme Court of the State of New York, New York County, or in the United States District Court for the Southern District of New York, and that you consent to the exclusive jurisdiction of these courts.
13. Contact/Notice Information
    • For inquiries regarding the ANA Business Flyers^TM Program or webpage, or to provide notice to ANA regarding the Program, contact:
      abf_northamerica@121.ana.co.jp
      Hours: Weekdays 8:30am-5:00pm (Pacific time)
    • For ANA reservations or inquires regarding use of the ANA North America website, contact:
      ANA Customer Service Contact Center:1-800-2FLY-ANA(1-800-235-9262)
      Hours: Weekdays: 5:30am-6:00pm (Pacific time)
      Weekends/Holidays: 5:30am-2:00pm (Pacific time)