ANA Baggage Drop (self-service baggage drop machine) has been installed at Haneda, New Chitose, Fukuoka, Naha, Itami Airport.
Check in your baggage without having to wait in line at the baggage counter.
ANA Baggage Drop (self-service baggage drop machine)
Follow these simple procedures to check in your baggage without having to wait in line at the counter.
- * Available to customers who have completed check-in procedures.
- * As the various handling procedures will be different for flights operated by Japan Air Commuter and Amakusa Airlines.
How to Use This Service
STEP1
Place your baggage inside the ANA Baggage Drop machine.
- Place the baggage on its side up against the back wall of the machine.
- Items of baggage must be checked in one at a time.
(If you have multiple items, please check them in one by one.)
STEP2
Scan your boarding pass on the reader below the screen.
STEP3
Take the baggage tag that is printed out.
STEP4
Turn over the baggage tag, loop it through the handle of your bag, and press the ends together.
Stick parts [1] and [2] of the tag together (indicated on reverse).
STEP5
The door will close automatically. Remember to take the printed claim tag and keep it safe until arriving at your destination.
This service is also available for customers connecting to ANA JAPAN domestic flights (including codeshare flights). However, it cannot be used for connections to international flights; passengers on these itineraries must check in their baggage at a airport counter.
If you have separate reservations for connecting flights and wish to check your baggage through to your final destination using the self-service baggage drop (ANA BAGGAGE DROP), please use the "Add Itinerary" feature available within online check-in.
Click here for details on How to combine separate bookings
ANA Baggage Drop locations
- Terminal 2 in Haneda Airport
- New Chitose Airport
- Fukuoka Airport
- Naha Airport
- Itami Airport
Weight and Number of Pieces Which Can Be Checked
- * For flights departing on or after {yyyy-mm-dd-2}, the descriptions on the reservation search page for Japan domestic flights have been changed from "Premium Class" and "Economy Class Seat" to "First Class (Premium Class)" and "Economy Class" respectively. There are no plans for any changes to the service following this change in terminology.
- * Depends on the fare purchased.
- Premium Class: Free of charge for up to 3 pieces of 32 kg per piece per person
- Economy Class: Free of charge for up to 2 pieces of 23 kg per piece per person
- Size: The total linear dimensions (length, width, height) per item are no more than 158 cm.
Even if the linear dimensons are within 158 cm, restrictions may apply to the longest side depending on the aircraft to be used for your flight.
* If the item's individual linear dimensions exceed 80 cm in length, 75 cm in width, and 45 cm in height, it cannot be accepted
Customers whose baggage exceeds the free allowance should check in their baggage at a baggage counter.
Star Alliance Gold Members
Baggage within the Free Baggage Allowance of the boarding class plus up to 1 piece can be checked in free of charge.
Baggage that cannot be checked in using ANA Baggage Drop
Dangerous goods, items such as those listed below, fragile items, and items of non-standard shape cannot be checked in using ANA Baggage Drop.
- Mobile batteries
- Golf bags
- Skis and snowboards
- Surfboards
- Pets
- Baby strollers
- Umbrellas * Excludes folding umbrellas stowed in baggage.
- Tripods
- Baggage with total linear dimensions (length, width, height) exceeding 158 cm
- Baggage with individual dimensions exceeding 80 cm in length, 75 cm in width, and 45 cm in height
- Overweight baggage (exceeding free baggage allowance)
Please note that ANA Baggage Drop is not available when using the Kaisoku Takku-bin home delivery service.
Haneda Airport*, Naha Airport
For pets, baby strollers, large-sized baggage, overweight baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.
- * The ANA counter can be found in Terminal 2.
New Chitose Airport, Fukuoka Airport, Itami Airport
For pets, baby strollers, large-sized baggage, overweight baggage, fragile items, and home delivery items, please use a baggage counter in the area indicated by the illustration below.
