Termination of Partnership with Avianca Brazil (O6)

As of September 1, 2019 ANA and Avianca Brazil has concluded its mileage partnership.

Read below for more handling information and additional details.

Mileage Accrual for Avianca Brazil

Mileage accrual will be accepted for flights boarded up to August 31, 2019.

Retroactive Registration for Mileage

Retroactive registration will be accepted within 6 months from boarding date.

Awards, Reservations and Refunds

Mileage Redemption for Avianca Brazil are currently on hold due to the suspension of Avianca Brazil operated flights as of May 16, 2019.

Date changes for travel dates on and after September 1, 2019 will not be accepted. Refunds can be applied towards the award ticket as long as refund is processed within the ticket validity.

We apologize for any inconvenience this may have caused.

Contact Us

Calls within Japan

Reservations / ANA Mileage Club Service Center

Phone: 0570-029-709

  • Press (2) for International Flights inquires/ Flight Award Reservation Inquiries
    Business Hours: 24 hours daily
    • Calls may be connected to offices outside of Japan.
  • Press (3) for Mileage Inquiries
    Business Hours: Monday- Friday 9:00a.m-7:00p.m Saturday 9:00a.m-5:00p.m
    Closed on Sundays, National holidays and New Year holidays

Calls from Outside of Japan

Find your local ANA contact information here.

August 30, 2019

All Nippon Airways Co., Ltd.

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