Online check-in allows those who have reserved seats and completed the required information to check into their flight from 24 hours prior to departure.
During this process, you can confirm or change seats and get a boarding pass. Remember, you can reserve your seat and enter required information any time after you've made a flight reservation.
You will receive a check-in notification email 24 hours prior to your flight's departure time. Passengers flying to/from the USA must also register their immigration information.
Search for your reservation information, then enter your passport or email address to reserve your seat on the reservation details screen.
Reservation Number
ANA reservation numbers contain six alphanumeric characters.
If you did not book your reservation through ANA (by using a travel agency, for example), the reservation number may be different. Please request an ANA reservation number through the issuing agency.
E-Ticket Number
Your e-ticket number is 13 digits long and begins with 205.
Your Name
If a middle name is shown on your ticket, enter your first name followed (with no space) by your middle name in the "First name" field. For example, if the name on your ticket is John Scott Doe, you would enter it like this:
First Name: JOHNSCOTT Last Name: DOE
If your reservation cannot be confirmed or you have questions, please contact the office where you booked your reservation.
Please reserve your seat at least 48 hours prior to the departure of your international flight. If you miss the 48-hour cut-off time, you will be able to reserve your seat on the online check-in screen from 24 hours prior to departure.
This service may be unavailable for some passengers traveling with infants or on certain routes. Please see the information on eligible passengers and routes for details.
The types of boarding passes that may be used vary depending on the departure airport. Check beforehand.
You can use either a mobile boarding pass or a printed boarding pass at all ANA international flight departure airports.
Mobile Boarding Passes
If you are departing from Japan, you can use a mobile boarding pass at all international flight departure airports.
Boarding Passes
If you are departing from Japan, you can use a printed boarding pass at all international flight departure airports.
Departures from the US and Canada
You can use either a mobile boarding pass or a printed boarding pass at all ANA international flight departure airports.
Mobile Boarding Passes
If you are departing from the US and Canada, you can use a mobile boarding pass at all ANA international flight departure airports.
Boarding Passes
If you are departing from the US and Canada, you can use a printed boarding pass at all ANA international flight departure airports.
You can only use a printed boarding pass at Mexico City International Airport. Note that you will not be able to use a mobile boarding pass.
Boarding Passes
You can use a printed boarding pass at Mexico City International Airport.
Mobile Boarding Passes
You cannot use a mobile boarding pass at Mexico City International Airport.
You can use either a mobile boarding pass or a printed boarding pass at departure airports in London, Brussels, Vienna, Paris, Frankfurt, Munich, Düsseldorf, Milan, and Stockholm.
Mobile Boarding Passes
You can use a mobile boarding pass at departure airports in London, Brussels, Vienna, Paris, Frankfurt, Munich, Düsseldorf, Milan, and Stockholm.
Boarding Passes
You can use a printed boarding pass at departure airports in London, Brussels, Vienna, Paris, Frankfurt, Munich, Düsseldorf, Milan, and Stockholm.
You can only use a printed boarding pass at Vladivostok International Airport. Note that you will not be able to use a mobile boarding pass.
Boarding Passes
You can use a printed boarding pass at Vladivostok International Airport.
Mobile Boarding Passes
You cannot use a mobile boarding pass at Vladivostok International Airport.
You can use either a mobile boarding pass or a printed boarding pass at departure airports in Shanghai (Pudong), Hong Kong*, Taipei (Taoyuan and Songshan), Seoul (Icheon), Bangkok, Kuala Lumpur, Singapore, Sydney, and Perth.
Mobile Boarding Passes
You can use a mobile boarding pass departure airports in Hong Kong, Taipei (Taoyuan and Songshan), Seoul (Icheon), Bangkok, Kuala Lumpur, Singapore, Sydney Perth.
Boarding Passes
You can use a printed boarding pass at departure airports in Hong Kong, Taipei (Taoyuan and Songshan), Seoul (Icheon), Bangkok, Kuala Lumpur, Singapore, Sydney, and Perth.
You can only use a printed boarding pass at airports in Beijing, Dalian, Qingdao, Guangzhou and Ho Chi Minh. Note that you will not be able to use a mobile boarding pass.
Boarding Passes
You can use a printed boarding pass at airports in Beijing, Shanghai (Pudong), Dalian, Qingdao, Guangzhou and Ho Chi Minh.
Mobile Boarding Passes
You cannot use a mobile boarding pass at airports in Beijing, Shanghai (Pudong), Dalian, Qingdao, Guangzhou or Ho Chi Minh.
Visit the baggage counter at the Seoul (Gimpo), Shanghai (Hongqiao), Hangzhou, Shenzhen, Hanoi, Mumbai, Delhi, Jakarta, and Manila airports to receive your boarding pass. Note that you will not be able to use a mobile boarding pass or a printed boarding pass.
Boarding Passes
You will not be able to use a printed boarding pass at the Seoul (Gimpo), Shanghai (Hongqiao), Hangzhou, Shenzhen, Hanoi, Mumbai, Delhi, Jakarta or Manila airports.
Mobile Boarding Passes
You will not be able to use a mobile boarding pass at the Seoul (Gimpo), Shanghai (Hongqiao), Hangzhou, Shenzhen, Hanoi, Mumbai, Delhi, Jakarta or Manila airports.
For passengers flying to Japan, South Korea, Mainland China (excluding Hong Kong), Taiwan, India, the United States, the United Kingdom, or Canada, carriers are required by the applicable government to collect te information called Advance Passenger Information (API). When booking flights, you will be asked to provide this information and ANA will send it to the government of the arrival country.
For entry requirements at all the countries served by ANA, please see the information for that airport on ANA's Airport and City Guides.
Passengers on applicable flights need to provide:
A visa grants you permission to enter your destination country. Some countries to do not require visas or only require them of some passengers.
To check if Visa is required at your destination, please see the information the Airport and City Guides.
The visa number is the red number on the lower right of the Visa (usually 6–8 digits). When entering this information, you must enter a total of 8 digits.
The passengers below should either check in online from 24 hours to 75 minutes prior to the departure of the international flight, or go to a check-in counter on the departure date.
All ANA Group-operated international flights are eligible for online check-in. Codeshare flights operated by other airlines are ineligible.
Conditions for online check-in for connecting flights are as follows.
Have your printed or mobile boarding pass with you. Check bags at least 60 minutes before your flight and be sure to get to your boarding gate at least 30 minutes ahead of departure.
Passengers Who Have Upgraded:
Check-in will be available for the higher boarding class.
Passengers Waitlisted for an Upgrade:
Passengers who have upgraded before the departure date can check in for the higher boarding class. Those not upgraded yet will be checked in for the boarding class on their purchased ticket.
Passengers Using Upgrade Points on the Departure Date:
Please inquire at the airport counter. We recommend that upgrades be reserved in advance whenever possible.