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American Express® Membership Rewards® Program

When you use your American Express card, your Membership Rewards points can be converted to ANA Mileage Club miles.

Eligible for cards issued in the U.S.

For each $1 (USD) spend, you earn 1 point that can be converted to 1 mile.

Important Notice: Potential Processing Delays for ANA Mileage Club Point Transfers from Partner Credit Cards

Thank you for your continued support of ANA.
We are currently investigating an issue where certain point-to-mile transfers initiated from partner credit cards (specifically American Express) during the following timeframes have not been reflected in customers' ANA Mileage Club accounts:

  • Transfers initiated around August 19, 2026
  • Transfers initiated around September 3, 2026

Current Status & Cause:
Our internal investigation has revealed that the transaction transfer files sent from the credit card issuer did not properly arrive at ANA's system. As a result, these transactions remain unprocessed on our end.

Next Steps & Recovery:
We are actively coordinating with the credit card company to investigate the root cause and establish an automated recovery process to ensure affected miles are correctly credited or remediated as quickly as possible.

We sincerely apologize for any inconvenience and anxiety this situation may cause our customers. Further updates will be provided as soon as the recovery schedule and details are finalized.

Thank you for your patience and understanding.

Information

  • You can convert points to miles in units of 1,000.
  • It takes 2-4 business days to transfer Membership Rewards points to your ANA Mileage Club account.

Condition

  • The Membership Rewards points must be posted to your ANA Mileage Club (AMC) account before seats can be reserved.
  • Once points have been transferred to your ANA Mileage Club account, the transaction cannot be reversed.
  • Please allow 2-4 business days for a transfer to be completed.
  • Login to your ANA Mileage Club account to confirm that points were transferred. Then choose “Award Reservation” or “Award Upgrade” in My AMC Account, and follow the steps for booking your reservation online.
  • The transaction may be cancelled by American Express® even after points have been transferred to AMC.
  • Transfer points are limited to one transfer per day.
  • Please note that the name in both the ANA Mileage Club account and Membership Reward account should match.

Accrual Method

Please join American Express membership Rewards program (free of charge). Points will be accumulated each time you use your American Express card.

Contact American Express

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