A Certificate for Boarding can be issued after boarding.
Issue Eligibility and Period
Issue eligibility
Certificate for boarding for flights purchased at the following locations can be issued.
- ANA app
- ANA Website
- Reservation and Customer Service Center in Japan or the U.S. / ANA Mileage Club Service Center
- ANA Airport Counter
- Travel agency
Issue period
The certificate can be issued after your flight arrives, for up to 12 months from the departure date.
How to Utilize
After selecting 'Flight Status' from the top page of the ANA website, please proceed to 'Issuing Certificate for Boarding (for flights departing on or after {yyyy-mm-dd-2})'
ANA Mileage Club Members
To login, please enter your ANA Mileage Club membership number and password on the ANA website top page.
- * If you do not specify the day, you will be able to view information for the whole of the month selected.
- * Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at Reservation and Customer Service Center in Japan or the U.S. or at the airport.
Non-ANA Mileage Club Members
The boarding date, flight number, reservation number and passenger name are requied to issue certificate for boarding. Please have this ready.
- * Certificate for boarding issued from ANA app, ANA Website may be used in the same way as those issued at Reservation and Customer Service Center in Japan or the U.S. or at the airport.
Notes
- Certificate for boarding can be issued for each passenger and each flight (only for passengers themselves).Boarding certificates cannot be issued collectively for multiple passengers and flights.
- Boarding certificates cannot be issued in certain cases including when passengers travel in a group.
- For boarding confirmation after the above limit for issue or for boarding confirmation for unspecified "boarding dates" or "flights," see Inquiries and submission of request for disclosures.
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Certificate for Boarding cannot be issued via the ANA App or ANA Website in some cases. In addition, passengers traveling on domestic flights in Japan with departure dates on or after May 19, 2026 and using an airport where the system integration is not yet complete will be unable to use Show Certificate for Boarding. In such cases, please contact us using the Certificate for Boarding application form (International flights / Japan domestic flights) *1 or contact the Reservation and Customer Service Center in Japan or the U.S..
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*1.The boarding certificate can only be mailed to addresses within Japan. Please allow 7 to 10 days for delivery.
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*1.
- Flight certificates are available after arrival, though it may take some time for the data to be reflected in our system. If your certificate does not appear, please wait a while and try again.