Material Issues for Competitive Advantage:
2-1. Ensuring Safety and Peace of Mind

Background

  • Safety is the most important foundation of ANA Group management
  • Safety is linked directly to stakeholder trust

Vision

We ensure operational safety, workplace safety, food safety, systems robustness, and information security. Employees strive to enhance their own expertise and skills, while we accumulate expertise and collaborate with suppliers as an organization. Through this approach, we consistently pursue quality in our aircraft and operations, placing the highest priority on the safety and peace of mind of our customers to secure trust in the ANA Group.

Policy / Basic Approach

Basic Approach
Safety is the foundation of ANA Group management and maintaining safety is the unequivocal mission of every business of ANA Group.
ANA Group Safety Principles were established for the purpose of defining the rules all executive and non-executive employees should follow when performing their daily duties.
These principles are shared across ANA Group and serve as the foundation upon which the entire Group pursues safe flight operations.

ANA Group Safety Principles

Safety is our promise to the public
and is the foundation of our business.

Safety is assured by an integrated
management system and mutual respect.

Safety is enhanced through
individual performance and dedication.

Risks and Opportunities

Risks Opportunities
  • Human error
  • Equipment malfunctions
  • Unexpected risks associated with the introduction of new technologies
  • Loss of trust due to information leakage
  • Enhanced trust from stakeholders
  • Improvement in brand value by maintaining a high safety culture
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