This page provides information about cases which require a Medical Information Form (MEDIF).
The icons named Japan Domestic or International indicate differences in service for Japan domestic and international flights. Content not marked with an icon applies to both, Japan domestic and international flights.
Customers who apply to any of the following are required to submit a medical certificate using ANA’s designated Medical Information Form (MEDIF)
ANA’s designated Medical Information Form (MEDIF) (PDF file) can be downloaded from the links below. Please contact the ANA Disability Desk if you wish to receive the form by mail or fax.
The form needs to be filled in by both the customer and their physician. The form consists of 4 sections (information before traveling by air, guidance for the physician and customers, Medical Information Form (MEDIF), and special assistance request).
Pages 1 and 2 are references for completing the Medical Information Form (MEDIF).
Page 3 must be completed by your physician.
Fill out page 4 for details regarding the special assistance you need upon boarding Customers who wish to use medical oxygen cylinders or any other medical equipment on board, please also read the information for Customers with Medical Requirements.
The Medical Information Form (MEDIF) must be issued by the physician within 14 days of the departure date including the departure date.
Example: If the departure date is December 15, the MEDIF must be issued no earlier than December 2.
It is necessary that your physician certifies that you are fit to travel by air. If your travel includes a return flight, it is necessary to enter the date of the return flight and the physician must certify that you are fit for the return flight as well. In this case, the MEDIF is valid even if it is issued not within 14 days including the departure date of the return flight.
Expectant mothers traveling within 28 days of their due date must submit a Medical Information Form (MEDIF) issued within 7 days of departure (including the departure date itself).
If you send your Medical Information Form (MEDIF) to the ANA Disability Desk by fax or email in advance, we will be able to arrange smooth boarding for you on your departure day.
Please send it a few days prior to your departure as our staff may contact you in case any information is missing.
If you cannot submit the MEDIF in advance, please bring it with you and show it at the check-in counter on the departure day.