Airport Access

Access navigation until departure/arrival

You can now get information on how to get to the departure airport and board your flight, and also on how to get to your final destination after disembarkation.

Service Overview

This service offers a seamless travel experience by integrating up-to-date flight status information and location information such as the terminal, boarding gate and security checkpoint with transit planner search services to provide you with comprehensive route information for your entire journey. This covers getting to the departure airport and onto your flight, as well as traveling onward to your final destination after disembarkation. Thanks to our partnerships with ground transportation providers*1, you can also reserve and purchase tickets for getting to your departure airport*2.

  • *1.
    We are gradually expanding our partnerships with ground transportation providers.
  • *2.
    Reservations will be made via the ground transportation provider's website.

Eligible Flights

Japan Domestic Flights

ANA-operated flights or codeshare flights with an ANA flight number operated by our partner airlines (aircraft and crew)

International Flights

ANA-operated flights (excludes codeshare flights operated by other airlines)

  • * Airport access searches are not available for airports outside Japan.

How to Use This Service

After reserving your ANA flight tickets, go to the Reservations screen on the official ANA app My Booking or the Reservation Details screen on the ANA website, and then go to the Airport Access page. Enter your start point and destination, and search how to get to the airport.

  • * All images are for illustrative purposes only.

Using the Service on the Official ANA App

Search for Route upon Departure

Select Airport Access on your reservation card.

Enter your start point and time of arrival at the airport, and click Search.

On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.

Search for Route upon Arrival

Select Airport Access on your reservation card.

Enter your destination and click Search.

On this screen, you can confirm your flight's scheduled departure time and route information all the way up to your destination.

Using the Service on the ANA Website

Search for Route upon Departure

Log in via the View Reservation page on the ANA website.

Click on the Airport Access link.

Enter your start point and time of arrival at the airport, and click Search.

On this screen, you can confirm information for your flight such as how to get to the airport, the terminal, and the boarding gate.

Airport Access Search Results

As well as information on how to travel to/from the airport in keeping with the scheduled departure/arrival time of your reserved flight, you can also confirm information such as the terminal, security checkpoint, airport map, boarding gate number, and flight status.

  • * The information available will differ depending on your flight. Please also note that this information will only be available during certain times.
Japan Domestic Flight
Departures

Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, security checkpoint information*3, terminal information*3, boarding gate, airport map

  • *3.
    Only available for certain airports.
Arrivals

Applicable Period: From 1 day prior to 1 day after departure
Available Information: Flight status, exit information*4, airport map

  • *4.
    Only available for Haneda and Fukuoka airports.
International Flight
Flights Departing from Japan

Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*5, airport map

  • *5.
    Only available for airports in Japan.
Flights Arriving in Japan

Applicable Period: From 28 days prior to 2 day after departure
Available Information: Flight status, terminal information*6, airport map

  • *6.
    Only available for airports in Japan.
  • * For arrivals at Haneda Airport, this is only available from 24 hours prior to the scheduled departure time (local time). Confirmed terminal information will be provided once again 2 hours before the arrival of your flight, as terminals are subject to change due to flight status on the day.
  • * Route information provided by: Ekispert
  • * Railway Service Status: You can also check the status of railway services to see if there are any delays or similar disruptions.
    Railway service status provided by: Rescue Now Co., Ltd.

Partnerships with Ground Transportation Providers, Hotels and Rental Car Services

Thanks to our partnerships with ground transportation providers, you can also reserve and purchase your tickets to/from the airport easily via the links displayed on the Airport Access search results screen*7. Information is also provided on hotel and rental car services in the vicinity of the destination airport to make your journey even smoother.

  • *7.
    Reservations will be made via the ground transportation provider's website.

Our Partners (to be increased gradually)

Keisei Electric Railway Co., Ltd. - Keisei Skyliner

After reserving your ANA flight tickets, you can now reserve and purchase tickets from your Airport Access search results for the Keisei Skyliner, a rapid train service connecting downtown Tokyo with Narita Airport. By reserving and purchasing your tickets seamlessly through Airport Access, you wil also get a discount of JPY 270 (children: JPY 150) on the standard Skyliner ticket price.

  • * Sample images.

System Requirements

PC

Browser
Google Chrome (latest version)
Safari (latest version)

Smartphone

OS Browser
from iOS 11 Safari (latest version)
from Android 5.0 Google Chrome (latest version)