On this page, you will find the information you need to easily make your way through Narita International Airport to your destination.
Arrival and departure terminal maps and other information for navigating through Narita International Airport. Note: Typically, ANA is in the South Wing of Terminal 1. As of February 2019, ANA-operated flights may arrive at the North Wing at Terminal 1—please check the airport’s website under “Flights Today” for the latest information.
Please present your passport and Immigration card.
Customers with goods to declare must turn in their Customs Declaration forms.
Passengers who need special assistance, please proceed to Zone B.
The following customers can use the priority security lanes:
The following customers can use the Star Alliance Gold Track (after showing their boarding pass):
For more information, see ANA Duty Free Shop.
Terminal 1 transits:
Please go through the Departure Concourse on the third floor after you have cleared Transit Inspection on the fourth floor.
Please clear Transit Inspection and go through the Transit Counter on the third floor if you have not completed boarding procedures for your next flight.
Terminal 2 transits:
Please use the connecting bus in the terminal for transportation between terminals.
Transit from international flights to domestic flights:
Note: When you have check-in baggage from international airports, please make sure to pick up your baggage at the first entering point in Japan. You must drop off your baggage after proceeding Customs inspections.
Transit from domestic flights to international flights in Terminal 1:
Please use the dedicated facilities for transit passengers.
Transit from domestic flights to international flights in Terminal 2:
See below for approximate time required for procedures during busy periods. Note: Time limits may be in place at security checkpoints during busy periods.
|Check-in Procedure||Congested Periods||Approximate Required Time|
|Baggage check-in||4 p.m. to 6 p.m.||15-20 minutes|
|Security||4 p.m. to 6 p.m.||20-30 minutes|
There are Passenger Facility Charges (PFC) for domestic routes at Narita International Airport. Note: When flight tickets are purchased, the fare will include an airport fee. For detail on fees, please visit the Narita International airport website and/or view this PDF (Passenger Service Facility Charges after Opening of Terminal 3).
ANA flights use Terminal 1 and the fees are outlined below.
|Applicable Charges (Handling of International Flight Tickets)||Adults (12 years or older)||Children (2-12 years old)|
|Japan Domestic Routes arriving or departing at Narita International Airport||440JPY||220JPY|
Due to Transportation Security Administration (TSA) security requirements, security questioning is required at the Narita airports for all passengers traveling to the USA. Thank you for your kind understanding and cooperation.
As part of efforts to combat terrorism, anti-terror measures have been put in place to use the personally identifying information provided to Immigration. Under a revised section of the Immigration Control and Refugee Recognition Act, foreign nationals will now have their fingerprints and a photograph taken.
The following foreign nationals entering (or re-entering) Japan do not have to get their photo or fingerprints taken:
Note: All customers arriving from Southeast Asia must submit a health questionnaire.
When bringing plants into Japan, it is legally required to submit a Phytosanitary certificate issued by the government of the exporting country. Based on the Plant Protection Act, you will have to undergo import inspection and, if you don’t have these Phytosanitary certificates, the plants will be disposed. For the latest information on the plant Quarantine program, please refer to the Ministry of Agriculture, Forestry and Fisheries - Plant Protection Station website.
Note: Plants are defined as fruits, vegetables, cereals, cut or dry flowers, seeds, or seedlings. Any violations might result in legal penalties (e.g., three-year jail sentence and/or a maximum fine of one million yens).
The following are examples of plants and/or plant-related items that cannot be brought into Japan:
As of May 24, 2017, it is prohibited to import Plumeria plants and cuttings from the Hawaiian Islands into Japan unless certain conditions are met.