Welcome to ANA STORE@SKY An online shopping service that can be accessed via ANA Wi-Fi on board flights and in ANA Lounges Purchase items listed in ANA SKY SHOP and ANA-exclusive products A shopping service available exclusively to passengers

Welcome to ANA STORE@SKY An online shopping service that can be accessed via ANA Wi-Fi on board Japan domestic flights and in Japan domestic ANA Lounges(*)

A new way to enjoy in-flight shopping! Purchase items listed in ANA SKY SHOP and ANA-exclusive products! *Also available in some international lounges.

Benefits of ANA STORE@SKY

Benefit 1 An array of exclusive products and special deals!

Access the ANA STORE@SKY via the ANA Wi-Fi on board the flight or in an ANA Lounge to purchase products listed in the ANA SKY SHOP and ANA-exclusive products.
ANA STORE@SKY is only available in Japanese and delivery is only available within Japan.
Click here for ANA SKY SHOP

*A standard package / product delivery fee of JPY 770 (including tax) will be charged for each address. Some products will incur a large package / product delivery fee of JPY 1,430 or JPY 2,750 (including tax) due to the size of the package they require. (The fees for Okinawa and other islands will be different.) Please confirm the details on the order placement screen.
*Delivery is only available within Japan.
*Some products have free delivery.

Benefit 1

An array of exclusive products and special deals!

Access the ANA STORE@SKY via the ANA Wi-Fi on board the flight or in an ANA Lounge to purchase products listed in the ANA SKY SHOP and ANA-exclusive products.
ANA STORE@SKY is only available in Japanese and delivery is only available within Japan.
Click here for ANA SKY SHOP

*A standard package / product delivery fee of JPY 770 (including tax) will be charged for each address. Some products will incur a large package / product delivery fee of JPY 1,430 or JPY 2,750 (including tax) due to the size of the package they require. (The fees for Okinawa and other islands will be different.) Please confirm the details on the order placement screen.
*Delivery is only available within Japan.
*Some products have free delivery.

Take your pick from a large range of ANA-exclusive products that are available only on ANA STORE@SKY.

Take your pick from a large range of ANA-exclusive products that are available only on ANA STORE@SKY.

Benefit 2 Earn 1 mile per JYP100 you spent.

To earn miles,you need to register as the ANA Mileage Club membership.
Click here for New Membership Registration

Pay with an ANA Card to get 10% off and earn double miles.

Benefit 3 Use your miles directly toward purchases!

Use the miles you have earned directly toward purchases, with 1 mile being equivalent to JPY 1.
(There is no need to redeem miles for ANA Shopping Points in advance.)

Credit card payments and cash-on-delivery payments can be used in conjunction with miles and ANA Shopping Points. Furthermore, customers can get an additional 10% off their purchase when paying with an ANA Card.

*When using miles or ANA Shopping Points in conjunction with an ANA Card, the 10% discount will be applied to the amount paid by card minus the miles or points.
*ANA Diamond Service Domestic/International In-flight Sales Coupons, ANA Value Vouchers, and ANA Travel Vouchers cannot be used to make payments on the ANA STORE@SKY website. Application postcards and envelopes for sending vouchers are available to customers who wish to pay using vouchers.
*If you would like an application postcard and envelope for sending vouchers, please inform a cabin attendant on the aircraft.
*ANA Gift Cards and ANA FESTA Coupons cannot be used as payment for orders placed by postcard.
*Digital coupons issued by ANA cannot be used.

Handling for Miles upon Refund

Please note that, if you use miles to purchase a product but then decide to return it, your miles will be returned to you in the form of ANA Shopping Points (not miles). For further details, please see here (Japanese only).

Redemption of Miles for ANA Shopping Points

Miles can no longer be redeemed for ANA Shopping Points as of June, 30 2019.

Benefit 4 Perform the service usage settings on board your flight or in the ANA Lounge and shop from the comfort of your home after your flight!

If you perform the service usage settings in advance on board your flight or in the ANA Lounge, you will be able to access the ANA STORE@SKY from the ground as well for two days after your flight. This makes the ANA STORE@SKY perfect for those who want to take their time shopping after returning home. *After disembarking from the aircraft, AMC members subscribing to the e-mail magazine will receive an e-mail with instructions on how to use the service on the ground. It may not be possible depending on the operation status.

Benefit 2

Earn 1 mile per JYP100 you spent.

Pay with an ANA card to get 10% off and earn double miles.

To earn miles,you need to register as the ANA Mileage Club membership.
Click here for New Membership Registration

Pay with an ANA Card to get 10% off and earn double miles.

Benefit 3

Use your miles directly toward purchases!

Use the miles you have earned directly toward purchases, with 1 mile being equivalent to JPY 1.
(There is no need to redeem miles for ANA Shopping Points in advance.)

Credit card payments and cash-on-delivery payments can be used in conjunction with miles and ANA Shopping Points. Furthermore, customers can get an additional 10% off their purchase when paying with an ANA Card.

*When using miles or ANA Shopping Points in conjunction with an ANA Card, the 10% discount will be applied to the amount paid by card minus the miles or points.
*ANA Diamond Service Domestic/International In-flight Sales Coupons, and ANA Travel Vouchers cannot be used to make payments on the ANA STORE@SKY website. Application postcards and envelopes for sending vouchers are available to customers who wish to pay using vouchers.
*If you would like an application postcard and envelope for sending vouchers, please inform a cabin attendant on the aircraft.
*ANA Gift Cards and ANA FESTA Coupons cannot be used as payment for orders placed by postcard.

Handling for Miles upon Refund

Please note that, if you use miles to purchase a product but then decide to return it, your miles will be returned to you in the form of ANA Shopping Points (not miles). For further details, please see here (Japanese only).

Redemption of Miles for ANA Shopping Points

Miles can no longer be redeemed for ANA Shopping Points as of June, 30 2019.

Benefit 4

Perform the service usage settings on board your flight or in the ANA Lounge and shop from the comfort of your home after your flight!

If you perform the service usage settings in advance on board your flight or in the ANA Lounge, you will be able to access the ANA STORE@SKY from the ground as well for two days after your flight.
This makes the ANA STORE@SKY perfect for those who want to take their time shopping after returning home.
*After disembarking from the aircraft, AMC members subscribing to the e-mail magazine will receive an e-mail with instructions on how to use the service on the ground.
It may not be possible depending on the operation status.

Don't forget to prepare before boarding so that you can enjoy shopping on the ANA STORE@SKY!

Notes

Although the ANA STORE@SKY can also be viewed on standard web browsers, you can enjoy a more convenient shopping experience by downloading the official ANA mobile app before boarding and accessing the store from there.

App Store

Google Play

Before launching the app . . . Turn Airplane Mode on Turn Wi-Fi on Select the SSID [ANA-WiFi-Service] wireless network

1 Select the ANA app

2 Launch the ANA app and Tap on WiFi DOM

3 Tap on the Connect button

4 Tap on ANA STORE@SKY on the portal site

5 Enjoy shopping on the ANA STORE@SKY

To shop after your flight, you will need to perform the service usage settings in advance on board your flight. ① Click on the button at the top of the product page ② Set your email address and password ③ Access the URL sent to your email address to be able to enjoy shopping on the ANA STORE@SKY from the ground as well *The portal screen design will vary by aircraft. *This service is not available on some aircraft. *Images are for illustrative purposes only.

*If you download the ANA app before boarding, you will be able to use all the contents more conveniently..

*If you were unable to connect to the ANA Wi-Fi on board your flight or wish to use the ANA STORE@SKY on board an aircraft on which it is not available, please contact A-style Customer Support Desk. Please note that orders cannot be placed by phone.

*This service uses a wireless LAN. Therefore, there is a possibility of your communications being intercepted or your device being accessed by an unauthorized third party, as there is when using other public Wi-Fi spots.
We strongly recommend that customers take security measures, including installing firewalls and security software on their devices, before using this service.

*The ANA STORE@SKY is not available on codeshare flights operated by other airlines, but customers flying on such flights will be able to access the service when using an ANA Lounge.

*This service is also available in some international ANA lounges (Haneda, Narita, Kansai, Honolulu).

*Not available on ANA lounge in Haneda Terminal3 satellite area (near gate114) which will open from 3/26/2023.

Inquiries by phone (Only in Japanese)Contact (A-style Customer Support Desk)0120-257-150 Operator hours: Monday-Friday: 09:00-18:00; Weekends, national holidays, December 30-31: 09:00-17:00 *The operator hours may change depending on the situation.
*Customers contacting the A-style Customer Support Desk will hear audio guidance and are therefore kindly requested to press 1 in accordance with the guidance.
Inquiries by e-mail
astyle@anatc.com
24 hours reception (12/30~1/3 closed)
It may take time to reply.

Don't forget to prepare before boarding so that you can enjoy shopping on the ANA STORE@SKY!

Notes Although the ANA STORE@SKY can also be viewed on standard web browsers, you can enjoy a more convenient shopping experience by downloading the official ANA mobile app before boarding and accessing the store from there.

App Store

Google Play

Before launching the app . . . Turn Airplane Mode on Turn Wi-Fi on Select the SSID [ANA-WiFi-Service] wireless network

1 Select the ANA app

2 Launch the ANA app and Tap on WiFi DOM

3 Tap on the Connect button

4 Tap on ANA STORE@SKY on the portal site

5 Enjoy shopping on the ANA STORE@SKY

To shop after your flight, you will need to perform the service usage settings in advance on board your flight. ① Click on the button at the top of the product page ② Set your email address and password ③ Access the URL sent to your email address to be able to enjoy shopping on the ANA STORE@SKY from the ground as well *The portal screen design will vary by aircraft. *This service is not available on some aircraft. *Images are for illustrative purposes only.

*If you download the ANA app before boarding, you will be able to use all the contents more conveniently.

*If you were unable to connect to the ANA Wi-Fi on board your flight or wish to use the ANA STORE@SKY on board an aircraft on which it is not available, please contact A-style Customer Support Desk.
Please note that orders cannot be placed by phone.

*This service uses a wireless LAN. Therefore, there is a possibility of your communications being intercepted or your device being accessed by an unauthorized third party, as there is when using other public Wi-Fi spots.
We strongly recommend that customers take security measures, including installing firewalls and security software on their devices, before using this service.

*The ANA STORE@SKY is not available on codeshare flights operated by other airlines, but customers flying on such flights will be able to access the service when using an ANA Lounge.

*Not available on ANA lounge in Haneda Terminal3 satellite area (near gate114) which will open from 3/26/2023.

Inquiries by phone (Only in Japanese)Contact (A-style Customer Support Desk)0120-257-150 Operator hours: Monday-Friday: 09:00-18:00; Weekends, national holidays, December 30-31: 09:00-17:00 *The operator hours may change depending on the situation. *Customers contacting the A-style Customer Support Desk will hear audio guidance and are therefore kindly requested to press 1 in accordance with the guidance. *The operator hours may change depending on the situation. Inquiries by e-mail
astyle@anatc.com
24 hours reception (12/30~1/3 closed)
It may take time to reply.

Information about the ANA Shopping A-style ServiceInformation about the ANA Shopping A-style Service

ANA Shopping A-style also boast an excellent lineup of products, including original ANA merchandize not available on ANA STORE@SKY!
Use this service to select and purchase your preferred items from the tens of thousands available, and cast your eyes through the special features to learn about the exceptional products included in the lineup.

Use and Earn Miles! ANA Shopping A-style