ANA Domestic Upgrade Awards
ANA Mileage Club members and registered award users can redeem miles for upgrades on ANA Japan domestic flights.
Eligible Flights
ANA Japan Domestic Flights
ANA Group operated flights (ANA, ANA Wings) reserved with an ANA flight number are eligible for the service.
Fares Eligible for Upgrades (Economy Class)
Flex, Standard
- * Please have a purchased ticket for all sectors on which you wish to use awards.
- * In order to apply for upgrades, tickets must be purchased for the eligible Economy Class for upgrades.
Notes
- Please note that, due to aircraft changes or changes in the number of reservations, meals may not be available even if you have reserved them. In such cases, staff at the airport will inform you on the day.
Required Mileage
Starting from 4,000 miles for one sector
The mileage required to redeem an award will vary depending on the sector.
Please see "the Required Mileage Charts" for details.
- Required mileage is defined for each sector and is different from the total mileage for all award sectors.
- Please have a purchased ticket (with pre-upgrade classes of service) for all sectors on which you wish to use awards.
- Family members who are registered for ANA Card Family Miles or the ANA Mileage Club Family Account (AFA) Service can combine miles required to redeem awards.
About Using ANA Upgrade Points
ANA Diamond Service Members, Platinum Service Members, Bronze Service Members, and Super Flyers Card Members may also use upgrade points for redemption.
Please refer to the ANA Premium Member Services page for details.
Validity
Upgrade awards are valid only on the flights for which the reservations have been made.
Usage Policy for Infants and Children
Infants (under 2 years of age)
One infant per adult may sit on the adult's lap and travel free of charge.
Infants who require their own seat must have a ticket purchased with a upgrade-eligible fare, and will require the same amount of mileage as an adult for upgrades.
Children (2–11 years of age)
A ticket must be purchased with a upgrade-eligible fare, and will require the same amount of mileage as an adult for upgrades.
- * The age at the time of boarding the first sector is applicable.
Notes
- Prioritized reservation and wait-list is available for upgrade on ANA domestic flight for premium members boarding on ANA Group operated flights when using member's own mileage. Registered award users who use awards while not accompanied by the AMC member are not eligible for priority reservations.
- The number of seats that can be used with upgrade awards is limited (and such seats may not be available on some flights).
There may be cases when awards cannot be used even if normal fare seats are available. - When using Upgrade Awards, mileage and ANA Premium Point accrual will be calculated based on the fare of the ticket originally purchased.
- With the exception of miles which are eligible for unused award refunds, miles which have been used for award redemption cannot be refunded to a mileage account or exchanged for another award, even if the originally redeemed award was not used.
- The member or passenger will be responsible for any expenses incurred by using Upgrade Awards.
Required mileage for one sector
Updated May 20, 2025
To/From Tokyo
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Akita, Odate-Noshiro, Noto, Komatsu, Shonai, Toyama, Niigata, Sendai, Hachijojima | 6,000 |
| Hakodate, Kushiro, Wakkanai, Nemuro Nakashibetsu, Okhotsk Monbetsu, Okayama, Yamaguchi-Ube, Takamatsu, Kochi, Tokushima, Tottori, Yonago, Hagi-Iwami, Nagoya | 8,000 |
| Osaka, Iwakuni, Hiroshima, Matsuyama, Miyazaki, Kumamoto, Kagoshima, Oita, Nagasaki | 11,000 |
| Sapporo, Fukuoka, Saga, Miyako | 15,000 |
| Okinawa, Ishigaki | 18,000 |
To/From Osaka
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Kochi, Matsuyama | 4,000 |
| Miyazaki, Kumamoto, Kagoshima, Oita, Nagasaki, Hagi-Iwami, Niigata, Fukushima | 6,000 |
| Asahikawa, Memanbetsu, Akita, Aomori, Sendai, Fukuoka | 8,000 |
| Okinawa, Ishigaki, Miyako, Kushiro, Hakodate | 11,000 |
| Sapporo | 15,000 |
To/From Fukuoka
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Miyazaki, Tsushima, Goto Fukue | 4,000 |
| Komatsu, Nagoya | 6,000 |
| Okinawa, Ishigaki, Miyako | 11,000 |
| Sapporo | 15,000 |
To/From Sapporo
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Kushiro, Memanbetsu, Wakkanai, Nemuro Nakashibetsu, Hakodate, Rishiri | 4,000 |
| Akita, Aomori, Sendai, Fukushima, Niigata, Toyama, Komatsu | 6,000 |
| Okayama, Hiroshima, Shizuoka | 8,000 |
| Nagoya, Okinawa | 15,000 |
To/From Nagoya
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Kumamoto, Kagoshima, Nagasaki, Matsuyama, Niigata, Sendai | 6,000 |
| Asahikawa, Memanbetsu, Hakodate | 8,000 |
| Ishigaki, Miyako | 15,000 |
| Okinawa | 18,000 |
To/From Okinawa
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Ishigaki, Miyako | 4,000 |
| Shizuoka, Niigata, Iwakuni, Hiroshima, Takamatsu, Matsuyama, Kumamoto, Nagasaki | 8,000 |
| Sendai | 18,000 |
To/From Ishigaki
| Departure and Arrival Points | Required mileage for one sector (one-way) |
|---|---|
| Miyako | 4,000 |
- * The service will be available for flights boarding on/after {yyyy-mm-dd-2}.
- * For itineraries containing connecting flights, mileage per sector will be required.
How to Request This Service
Upgrade requests are accepted via the ANA Website.
In some cases, applications are not available via the ANA Website. In this instance, we kindly ask that you contact us by phone.
Applying via the ANA Website
- After logging in, proceed to the Upgrade Reservation screen from the ANA Domestic Flight Awards menu.
- In order to combine family members' miles to redeem flight awards using the ANA Card Family Miles service or the ANA Mileage Club Family Account Service (AFA), the primary member (representative) must log in and submit an application.
Make Reservations by Phone
Cases Where Applications Are Not Available via the ANA Website
- If the passengers are traveling with infants.
- If the passenger is already checked in and has a connecting flight, etc.
- If changing a reservation containing a flight for which an upgrade has been requested.
- If changing the payment method for upgrades.
- If tickets have been reserved and purchased together for two or more passengers and only certain members of the party wish to upgrade.*1
In this case, please apply for an upgrade by phone.
-
*1.Applies to tickets purchased through ANA. For tickets purchased elsewhere (e.g., travel agencies), please contact the location where you requested them.
Application Period (Deadline)
From 00:00 (JST) 27 days prior to departure until 20 minutes prior to the departure time.
- The required mileage will be deducted from the mileage account when the reservation for the upgraded boarding class is secured.
Waitlisting
Requests for waitlisting at the airport are accepted on the boarding date. Please complete the procedures on the ANA Website.
- Waitlisting is not available until the day before the boarding date.
- A ticket must be purchased for all sectors in order to be eligible for upgrade award waitlisting.
- The required mileage to redeem the award will be deducted from the mileage account when an upgraded seat is secured. Duplicate reservations for Premium Class using other tickets may be rejected.
- Based on seat availability for the flight, waitlisting requests may not be accepted.
Changes after Submitting the Application
The names of the passenger and the AMC member who is providing the miles cannot be changed after the application has been submitted.
Furthermore, upgrade awards are valid only on the flights for which the reservations have been made.
After the application has been submitted, the passenger name, flight number, date, sector, and boarding class cannot be changed, and the ticket cannot be issued as an open ticket.
- To make changes, you must complete the refund procedures for unused awards before the departure of the originally reserved flight and then submit a new upgrade award application.
Refunds for Unused Awards
Customers who wish to request a cancellation (refund) may do so only if the upgrade award has not been used.
Requests will be accepted on the ANA Website up to 20 minutes prior to the departure time of the originally reserved flight.
- Miles that have expired at the time of refund processing cannot be refunded.
- If a refund request is not received by the departure time of the originally reserved flight, the refund will not be given.
- Cancellations (refunds) are not available at the airport on the departure date.
Mileage for Cancellation Fee
No Fee
Expiration Dates for Refunded Miles
The expiration dates for refunded miles will correspond to the expiration dates at the time that the award reservation was made (when mileage was redeemed).
- * Miles that have expired at the time of refund processing cannot be refunded.
Refunds Due to Bad Weather, Equipment Malfunctions, etc.
If flight delays or cancellations occur as a result of force majeure (such as typhoons or snowfall) or equipment malfunctions, or other reasons which are attributable to ANA, all required mileage used to redeem upgrade awards will be refunded.
- Even miles that have expired at the time of refund processing will be refunded.
Procedures for Refunds
Procedures cannot be completed at the airport.
Complete Procedure via the ANA Website
After logging in, proceed to the Upgrade Reservation screen from the ANA Domestic Flight Awards menu.