Contact Information (Customers Residing in Central and South America)

This page contains information on making inquiries.(For information on making inquiries in Mexico, please see here.) 
It includes frequently asked questions about flight ticket reservations and mileage services as well as contact information therefor. Business days and hours are subject to change without notice.


Telephone

Flight Ticket Reservations

Phone Number
Business Hours
9:30AM - 1:00PM, 2:00PM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Buenos Aires

Customers calling from outside of Argentina should dial +54-11-5274-1600. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
9:00AM - 12:30PM, 2:30PM - 6:30PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
La Paz

Customers calling from outside of Bolivia should dial +591-2-279-7068. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
9:00AM - 6:30PM (not available on weekends or national holidays)
Languages
Portuguese and English
General Sales Agent
BRANA
City
Sao Paulo

Customers calling from outside of Brazil should dial +55-11-2141-2121. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Please note that you may be charged an access fee by the local provider when calling the toll-free number using hotel phones, mobiles and landlines. This number may not be accessible from some mobile network providers.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
8:00AM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Bogota

Customers calling from outside of Columbia should dial +57-1-620-3515. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
8:30AM - 5:30PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
San Jose

Customers calling from outside of Costa Rica should dial +506-2-257-5745. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
8:30AM - 1:00PM, 2:00AM - 5:30PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Guatemala City

Customers calling from outside of Guatemala should dial +502-2-362-8018. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
9:00AM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Panama City

Customers calling from outside of Panama should dial +507-301-0404. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
9:00AM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Lima

Customers calling from outside of Peru should dial +51-1-444-4441. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.

Telephone Inquiries

Flight Ticket Reservations

Phone Number
Business Hours
8:00AM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Quito
Phone Number
Business Hours
8:00AM - 6:00PM (not available on weekends or national holidays)
Languages
Spanish and English
General Sales Agent
Discover the World
City
Guayaquil

Customers calling from outside of Ecuador should dial +593-2381-9988 for the general sales agent in Quito or +593-4268-9150 for the general sales agent in Guayaquil. International call charges will apply.

If you want to call us outside the business hours, please use the number below. This number should also be used for inquiries about the ANA Mileage Club.

Phone Number

Reservation and Customer Service Center in Japan or the U.S.

Business Hours
24 hours, open daily
Languages
Japanese and English

Charges for international call to the U.S. will apply.