List of Aircraft Accidents and Serious Incidents | Safety Initiatives

Aircraft Accidents

Aircraft accidents are occurrences stipulated in Article 76 of the Civil Aeronautics Act and Article 165-2 and 165-3 of the Ordinance for Enforcement of the Civil Aeronautics Act, and which have been classified as such by the Ministry of Land, Infrastructure, Transport and Tourism. These include death or injury (serious injury or worse) due to aircraft operations; aircraft crashes, collisions or fires; or damage to the aircraft (requiring major repair work) caused during its navigation.

Events from the past two years (For details, please refer to the list of ANA Group Aircraft Accidents and Serious Incidents.)

List of ANA Group aircraft
accidents and serious incidents

1) January 8, 2025: A cabin crew was injured after encountering turbulence during descent for landing
2) July 19, 2025: During taxiing for takeoff, the left wingtip of our aircraft made contact with the vertical stabilizer of another airline's aircraft, resulting in aircraft damage
3) February 27, 2026: During descent for landing, an unintended transition to go around mode caused the aircraft to pitch up, resulting in a tail strike on the runway and damage to the aircraft

Serious Incidents

Serious incidents are occurrences stipulated in Article 76-2 of the Civil Aeronautics Act and Article 166-4 of the Ordinance for Enforcement of the Civil Aeronautics Act which although not resulting in an aircraft accident were recognized as being at risk of doing so, and have been classified as such by the Ministry of Land, Infrastructure, Transport and Tourism. These include occasions in which there was a recognized risk of collision or contact with another aircraft during navigation, runway deviations, emergency evacuations, fire or smoke in the cabin, abnormal decompressions, or encounters with abnormal weather conditions.

Events from the past two years (For details, please refer to the list of ANA Group Aircraft Accidents and Serious Incidents.)

List of ANA Group aircraft
accidents and serious incidents

1) April 7, 2024: An EGPWS (Enhanced Ground Proximity Warning System) warning activated during approach, necessitating an emergency evasive maneuver.
2) June 22, 2024: An emergency descent was executed during cruise due to a loss of cabin pressure caused by a pressurization system malfunction.
3) August 20, 2025: When the aircraft was on approach to land, a bird control vehicle was operating on the runway at Wakkanai Airport. There is a possibility that the aircraft landed while the vehicle was still vacating the runway.

Orders and instructions issued by the authorities

The orders and directives (written notices of adverse actions and administrative guidance) received from the authorities by the ANA Group are as follows:

Administrative guidance to ANA (All Nippon Airways)

On April 14, 2026, we received a Business Improvement Advisory regarding the inappropriate maintenance work, and a Warning regarding the duties of the Safety Manager from the Civil Aviation Bureau of the Ministry of Land, Infrastructure and Transport (MLIT). Regarding this matter, despite having received the strict warning in 2024 for inappropriate maintenance work involving intentional violations of maintenance manuals and having implemented countermeasures, two incidents involving similar violations responsible for the 2024 strict warning occurred in 2025. As it was recognized that our Safety Management System (SMS) for preventing recurrences is not functioning effectively, we were instructed to immediately implement countermeasures to improve the mechanisms for ensuring aviation safety.

MLIT: Press Release PDF Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines.

In response to this matter, we have reviewed our response to the 2024 strict warning, and have analyzed that it is essential to foster an open environment where the maintenace staff can act with safety as the top priority, and that encourages active reporting by ensuring the organization accurately understands and accepts errors. To further enhance our safety culture, we are implementing the following preventive measures. The details was submitted in a report to the Civil Aviation Bureau on May 15, 2026.

Re-fostering a safety culture through dialogue and explanations regarding the strict enforcement of safety-first actions by the top management of the Safety Promotion Department and Maintenance Department.
Conducting additional education on the correct understanding and compliance with laws, regulations, and manuals, as well as the critical importance of reporting.
Ensuring maintenance management appropriately grasps daily potential issues and takes the rapid organizational response.
Establishing a framework to organizationally grasp and take corrective actions to aircraft defect information provided not only by the Maintenance Department but also by other departments.
Reviewing education and training content to ensure each maintenance staff achieves a solid understanding of maintenance manuals and performs maintenance operations reliably.
Clarifying supervisory and management items and providing education to all department heads to ensure each maintenance staff can engage in their duties with a sense of psychological safety.
Verifying compliance status through periodic reviews and audits, while continuously monitoring to ensure that preventive measures are firmly established within the organization.

Administrative guidance to ANA Wings

On August 29, 2025, we received a strict warning from the Civil Aviation Bureau of the Ministry of Land, Infrastructure and Transpor t (MLIT ) regarding that a series of safety related issues, including serious incidents, have continued to occurr since FY 2024. Regarding this matter, it was pointed out that although safety related issues temporarily decreased after implementing countermeasures, the fact that serious incidents occurred again shows that our Safety Management System (SMS) is not working effectively throughout the company, including the front lines

MLIT: Press Release PDF Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines.

In response to this matter, we are conducting a comprehensive review of our Safety Management System (SMS) throughout the company, including the front line s involved in flight operations. Furthermore, to establish a solid Safety Management System, we have conducted a root cause analysis of this matter and are implementing the following counter measures to prevent recurrence. The results of the analysis and the details of the counter measures were submitted in a report to the Civil Aviation Bureau on September 19, 2025.

Cultivating safety awareness among all employees
Initiatives to ensure the reliable execution of basic duties and strengthen the competency management system
Initiatives to ensure the continuous operation and improvement of the Safety Management System (SMS)
Promoting a Positive Safety Culture
Establishing an implementation framework for the preventi ve counter measures

Administrative guidance to ANA (All Nippon Airways)

On October 25, 2024, we received a strict warning from the Civil Aviation Bureau of the Ministry of Land, Infrastructure and Transport ( MLIT ) regarding inappropriate maintenance work . Regarding this matter, maintenance staff at Fukushima Airport intentionally violated maintenance manuals and conducted i mproper maintenance. Furthermore, despite the Osaka base's awareness of the fact, they failed to report it within the company . Consequently, it was pointed out that our safety management structure has deficiencies , and that our Safety Management System (SMS) is not functioning adequately.

MLIT: Press Release PDF Opens in a new window.In the case of an external site,it may or may not meet accessibility guidelines.

In response to this matter, we have conducted a root cause analysis of this matter and have reinforce d safety awareness among our personnel. Furthermore, to ensure that our Safety Management System (SMS) functions continuously and effectively, the maintenance division s are implementing the following initiatives to maintain safety and fundamental quality, and strict regulatory compliance . The details were submitted in a report to the Civil Aviation Bureau on November 8, 2024.

Sharing case studies and issuing alerts through internal notices to improve safety awareness
Incorporating this incident into the initial and recurrent training for maintenance staff to ensure strict compliance behavior
Establishing a new compliance training program specific for involved managers in the maintenance division
Expanding the scope of the voluntary reporting to include "actions that may raise safety concerns"
Strengthening organizational assessments by utilizing the "ANA's Way Survey" (employee awareness survey)
Developing and implementing audit methods that incorporate evaluations of safety culture maturity