Baggage which is not permitted to be carried on board must be checked in at an ANA baggage check-in counter in the departure lobby. The following information applies to flights departing on or after May 19, 2026.
Points to Note for Each Type of Baggage
How to check in baggage
Customers checking in baggage should do so in person at the baggage drop counter before departure.
Please complete procedures as early as possible in order to be able to pass through the security checkpoint at least 20 minutes before the departure time of the flight.
Although we take great care of your baggage until it reaches its destination, it may become soiled in some cases due to inclement weather, facility requirements, etc.
We ask that you pack your baggage adequately yourself.
Please baggage with a key should be locked (except for passengers connecting to international flights).
Check-in at the Baggage Drop-off counter
- Please show your boarding pass.
- Please use online check-in before checking in your baggage.
- Passengers who have connecting flights can check in their baggage. Baggage checked in for connecting flights will be routed up to 3 sectors.
- Baggage check-in procedures
have changed at domestic airports in Japan.
- * This does not apply to Haneda, Narita, Chitose, Fukuoka, Itami, Kansai, Okinawa, Rishiri, Fukue and Tsushima airports.
Look for this logo to find a baggage counter.
Receiving Baggage claim tag
Upon receiving the "baggage claim tag", please keep it in your possession until baggage pick-up at the place of arrival.
Items to Note when Picking Up Your Baggage
At the destination, pick up your baggage by making sure the number on the baggage claim tag received at the time of check-in matches that on the baggage tag. Be sure you collect the correct baggage, as there will be a large quantity of similar shaped items. Please hand your baggage claim tag to a staff at the arrival exit.