Japan's Largest Airline
At ANA, we strive to connect you to the world, while serving as your little oasis in the clouds. That's why our expansive fleet has a variety of cabin options, including First Class, Business Class, Premium Economy and Economy Class-so you can choose the perfect option to best fit your unique needs.
As a Star Alliance member, we have partnerships with more than 35 airlines, giving you access to 42 international airports across Asia, Europe and North America and approx. 50 airports within Japan. So, whether you're flying cross-country for a long weekend or embarking on a global adventure, it would be our honor and privilege to get you there. Are you ready to experience all that ANA has to offer?
Inspiration of JAPAN
Always sincere, always humble, and always polite.
That is the ANA promise. We are dedicated to excellence and working together as one to ensure safe and on-time operations, no matter the circumstances.
Amidst all of the challenges and barriers we have faced, we have never given up. We continue to push boundaries of aviation beyond today's horizon. We endeavor to extend our airways in the sky that trace back to our humble roots. Our dedication to our customers is our craft. We strive each and every day to create value that only we are capable of providing.
Our aim is to enrich the lives of our customers through once-in-a-lifetime moments that excite and inspire.
We give wings to the hearts and minds of our customers, and connect them to the world and to what they love.
We are the "Inspiration of JAPAN."
Experience the heart of hospitality
SKYTRAX
For the 13th year in a row, ANA has received the prestigious 5-Star rating from SKYTRAX
The ANA Group has been awarded a 5-Star rating -the highest in the world- for 13 consecutive years by SKYTRAX, the world's leading airline service rating agency.
The high rating was due to consistently providing high-quality services, having a deep understanding of the diverse needs of our global customers, and continuously improving our services.
Only 11 airlines worldwide have achieved the highest rating, and the ANA Group is the only airline in Japan that has earned the highest rating for more than 10 years in a row.
We will continue to strive to improve the quality of its services and provide safe, high-quality, 5-Star experiences.
- About SKYTRAX
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Founded in 1989 and based in London in the U.K., SKYTRAX is a company providing ratings for the aviation industry. In addition to the World Airline Ratings in which airlines are rated on a scale from 1 to 5-Star, SKYTRAX also holds the annual World Airline Awards, in which it evaluates over 200 airlines and presents awards based on a range of customer surveys, including its very own online questionnaires.
- 5-Star Rating
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The SKYTRAX World Airline Rating covers over 800 categories from airports to inflight services, with 5 stars presented only to those airlines providing customers with services worthy of the rating.
APEX - The airline passenger experience association
Received the APEX World Class Award for the Second Consecutive Year
In the APEX*2-sponsored World Class Rating, ANA Group has been awarded the "WORLD CLASS" rating for the second consecutive year.
ANA received high praise for its safe and clean cabin environment, commitment to a sustainable society, and its high-quality service that is attentive to all customers.
Additionally, ANA's outstanding boarding experience and innovation were recognized at the APEX/IFSA Awards, co-hosted by the International Flight Services Association (IFSA)*3. For the first time, ANA won the "Innovation Award for Best Cabin 2026".
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*2.APEX is one of the world's largest international airline associations.
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*3.IFSA (International Flight Services Association) is a network of airlines, catering companies, suppliers, and related corporations.
- What is the APEX World Class Award?
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The APEX World Class Award certifies which airlines meet the world's top standards based on both audits conducted by industry professionals and customer experience ratings.
Airlines are audited on four evaluative axes:
- safety & well-being
- sustainability
- service-guest experience
- Food & Beverage Execution
Major Awards
2025
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Airline Staff Service in Asia" "Best Cabin Crew in Japan"
- APEX "WORLD CLASS"
- APEX "Innovation Award for Best Cabin 2026"
2024
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Airline Staff Service in Asia" "Best Cabin Crew in Japan"
- APEX "WORLD CLASS"
2023
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "World's Cleanest Airline" "Best Airline Staff Service in Asia"
2022
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airline Cabin Cleanliness" "World's Best Airport Services" "Best Airline Staff Service in Asia"
2021
- SKYTRAX World Airline Awards "World's Best Airline Cabin Cleanliness" "World's Best Airport Services" "Best Airline Staff in Asia" "Best First Class Lounge in Asia"
View more
2020
- SKYTRAX Airline Rating Awards "5-Star"
2019
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Business Class Onboard Catering"
2018
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airline Cabin Cleanliness" "Best Airline Staff in Asia"
2017
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Airline Staff in Asia"
2016
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Airline Staff in Asia"
2015
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Airline Staff in Asia"
2014
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Transpacific Airline"
2013
- SKYTRAX Airline Rating Awards "5-Star"
- SKYTRAX World Airline Awards "World's Best Airport Services" "Best Cabin Cleanliness"
2012
- SKYTRAX World Airline Awards "Best Transpacific Airline"
2011
- SKYTRAX World Airline Awards "World's Best Airport Services" "Staff Service Excellence, Asia"
