Customers with disabilities

ANA provides assistance for all customers to ensure a safe and comfortable flight.

PDF Downloads

ANA's dedicated forms (PDF files) can be downloaded from the links below.

Please contact the ANA Disability Desk Contact Information if you wish to receive any of these forms by email or fax.

  • * Please download the form to your PC. You will be able to directly enter the required information into the PDF form after downloading it.

Frequently asked questions

Customers requiring other assistance