Receipts

If you have purchased your ticket(s) from ANA (including using Flight Awards), you can also use the link below to see and print your receipt—from the date of purchase until 90 days after the departure date of the final segment of the itinerary, and within two years of the ticket issue date. Please have your ticket number ready.

Note that this service doesn’t apply in certain instances:

• Electronic Miscellaneous Documents (EMD) commission
• Total airfare before and after exchange
• For purchases from a source other than ANA, such as a travel agency (please make your request at the point of purchase)
• There may be other instances in which you cannot use this service. In such cases, requests can be made by Receipt Application Form (see below for details).

You can view the name on the receipt in English or Japanese. You can also display and print a detailed breakdown of the receipt to show fare/tax/fee details, etc.)

If you have purchased your ticket(s) from ANA (including Flight Awards) and are unable to use the Display/ Print Receipt service above, you can request your receipt with an application form. This service is available from the date of purchase until 90 days after the departure date of the final segment of the itinerary, and within two years of the original ticket issue date.

Note that this service doesn’t apply in certain instances:

• Payments from convenience stores (please ask at the convenience store where you made your payment)
• Electronic Miscellaneous Documents (EMD) commission
• Total airfare before and after exchange
• For purchases from a source other than ANA, such as a travel agency (please make your request at the point of purchase)

You can view the name on the receipt in English or Japanese. You can also display and print a detailed breakdown of the receipt to show fare/tax/ fee details, etc.) Delivery is available to addresses within Japan. Delivery will take a week to 10 days. Please be aware that receipts cannot be issued by email or fax.