About ANA

a family seating on ANA's economy class

Japan's Largest Airline

At ANA, we strive to connect you to the world, while serving as your little oasis in the clouds. That's why our expansive fleet has a variety of cabin options, including First Class, Business Class, Premium Economy and Economy Class—so you can choose the perfect option to best fit your unique needs.

As a Star Alliance member, we have partnerships with more than 35 airlines, giving you access to 32 international destinations across Asia, Europe and North America and approx. 50 destinations within Japan. So, whether you're flying cross-country for a long weekend or embarking on a global adventure, it would be our honor and privilege to get you there. Are you ready to experience all that ANA has to offer?

See ANA Group Website

cabin crews and ground staffs of ANA

Inspiration of JAPAN

Always sincere, always humble, and always polite.

That is the ANA promise. We are dedicated to excellence and working together as one to ensure safe and on-time operations, no matter the circumstances.

Amidst all of the challenges and barriers we have faced, we have never given up., We continue to push boundaries of aviation beyond today's horizon. We endeavor to extend our airways in the sky that trace back to our humble roots. Our dedication to our customers is our craft. We strive each and every day to create value that only we are capable of providing.

Our aim is to enrich the lives of our customers through once-in-a-lifetime moments that excite and inspire.

We give wings to the hearts and minds of our customers, and connect them to the world and to what they love.

We are the "Inspiration of JAPAN."

Travel the skies with the world's best premium quality service

SKYTRAX

ANA has received the prestigious 5-Star designation from SKYTRAX for the 11th consecutive year.

Since 2013, ANA has been awarded with a 5-Star World Airline Star Rating by the UK-based airline rating agency SKYTRAX for eleven years running, certifying ANA as a world's-best airline.

ANA Comes in First Place in Two Categories of the SKYTRAX World Airline Awards*.

  • World's Best Airport Services - For the 11th time (Fiveconsecutive times)
  • Best Airline Staff in Asia - For the ninth time (Four consecutive times)
  • The World Airline Awards are based on the results of an online survey of customers from around the world.

APEX - The airline passenger experince association

Receiving the APEX World Class award, their highest rating

In the APEX*-sponsored World Class Rating, the ANA Group has been awarded a rating of 'World Class', the highest level of rating on offer.

We have also been rated for the initiatives we're taking to become a sustainable company, as well as for the assured sense of safety and cleanliness to be found inside our planes and how we attend closely to all our customers by offering the highest quality of service there is.

  • Based out of North America, APEX (Airline Passenger Experience Association) is one of the world's largest airline groups
What is the APEX World Class Award?

The APEX World Class Award certifies which airlines meet the world's top standards based on both audits conducted by industry professionals and customer experience ratings.

Airlines are audited on three evaluative axes:

  • safety & well-being
  • ustainability
  • service-guest experience

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