ANA's Fantastic Fare Choices

More Freedom. Amazing Value.

Enjoy ANA's Fantastic Fare Choices

Sales Period: On/After 20 April 2023
Travel Period: On/ After 15 August 2023

ANA's Fantastic Fare Choices

Our fares give you more flexibility when booking flights.
Choose from Super Value, Special, Basic, Full Flex fares.
You can now enjoy the comfort of picking the fares that suit your travel needs!

The Bargain Hunter
"I will not change my travel plans and want the lowest deal!"
Recommended: Super Value
The Planner
"I am sure I will go on this trip. Let's book first and change if my travel plan is revised."
Recommended: Special
The Spontaneous
"I make decisions on the go as I do not know till the last minute if I can go for my trip. Anyway, I can still refund my ticket."
Recommended: Basic
The Business Traveller
"I have a business trip and may have to cancel it. Let's book first because it is FREE to cancel and/or change my (/the) travel date."
Recommended: Full Flex

Departing from Malaysia to Japan

  Super Value Special Basic Full Flex
Boarding Class Business Class, Premium Economy, Economy Class Business Class, Premium Economy, Economy Class Business Class, Premium Economy, Economy Class Business Class, Premium Economy, Economy Class
Change Travel Date No Changeable with fee Changeable with fee FREE change allowed
Refund No No Refundable with fee FREE refund allowed

FAQ

Question 1: Which routes will the fare conditions be applicable to?

Answer:
Fare types are applicable for tickets originating from Malaysia and travelling to Japan.

Question 2: What do I need to be aware when I change or cancel my booking?

Change Conditions:
Depends on the fare type chosen on the outbound and inbound international flight sector.
Ticket will need to be reissued to the latest fare (and rule conditions) and will be subjected to current applicable fees.
Please note that any fare, airport taxes or fuel surcharges difference will be collected or refunded accordingly.
If you had chosen the fare type with "changeable", there is no limit to the number of times you can change the booking.
However, maximum validity date of ticket will apply.

Cancellation Conditions:
The strictest cancellation condition from the time of the original ticket purchase will apply.
If you combine fare types with different cancellation conditions in one itinerary, the most restrictive conditions will apply.

Question 3: Can I change my ticket to another fare type after purchase?

Answer:
Yes, you can change to the same or higher fare amount as long as it is within the same fare type. You can also change to the higher Normal Fare.
Fare differences will be collected / refunded (if required).

Question 4: Can I combine different boarding class & fare types in one itinerary?

Answer:
You can combine Full Flex fares with each other.
Basic fares can combine with each other.
Special, Super Value can combine with each other.

Combinable fares will be shown on the flight search page.
If you combine fare types with different cancellation conditions in one itinerary, the most restrictive conditions will apply.

Question 5: Do these fare rules apply to flights operated by other airlines?

Answer:
As long as it is an ANA issued ticket (i.e. number on a ticket issued by ANA is a 13-digit number beginning with 205) the fare rules apply. Please note that different fare conditions will be applied depending on the itinerary.

Question 6: How do I find the fare rules of the selected fare type?

Answer:
[Before Purchase] Fare rules can be found after you have searched and selected your flight. These details are shown prior to you purchasing it on our website.

[After Purchase] Go to "My Booking" and input your Reservation Number, First Name and Last Name. You will be directed to the "Reservation Details" page. At the bottom of this page, you will find the "Rules" description.

[Purchase via Travel Agent]: Please contact your travel agent regarding the fare rules.

Question 7: How will the fare rules affect: Advance seat reservation, Baggage , Mileage and/or redemption/bookable upgrades?

Answer:
There will be no change in the conditions for advanced seat reservation, baggage allowance, mileage accrual rate, and upgrade eligibility. These are subject to cabin and booking class basis.

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