Please see the Terms and Conditions.
Terms and conditions
To protect your personal information from a third party, when using a computer that others may have access to, we recommend that you log out after your session.
Please manage your ANA Number and password with care. It is recommended to change your password frequently. To do so, select Manage Profile from My Menu, then select Change Password and complete the procedures.
When using members only functions such as booking a flight, you will be required to re-enter your customer number and password if your session has elapsed approximately 60 minutes since login.
The customer number and password provided through the Members Only Top Page will be transmitted through SSL.
If the cookie is disabled, you cannot login.
Auto-Login with Cookies
By checking the Keep Me Logged In box on the login screen, you will not need to re-enter your membership number or password for subsequent logins.
However, you will need to re-enter your password as a form of verification when making reservations, requesting awards, registering/revising personal information, and using other members-only functions.