On this page, you will find the information you need to easily make your way through Singapore Changi International Airport and to your destination.
Arrival and departure terminal maps and other information for navigating Singapore Changi airport.
Flights operated by ANA group will arrive at Terminal 1 of Singapore Airport.
On level 2, there is also Transfer Counter F, the Skytrain station for Terminal 3, and information counters. Go down to level 1 to go through Immigration, Quarantine, baggage claim and Customs. After Customs, there is an information counter, the Singapore Visitor Center, the Ground Transport Centre (for reservation counters for the airport shuttle and limousine services), bus stops, taxi stands, escalators, elevators and more.
Please present your passport, Immigration card and Customs Declaration Form on arrival.
Please follow the red line if you need to submit a tax application at Customs, or the green line if you don't need to.
In Singapore, most goods are subject to a consumption tax (GST) of 7%, which travelers can get back by applying for a refund. The refund is available only at the shops with display of "TAX FREE SHOPPING," "TAX FREE FOR TOURISTS" or "TAX REFUND." You can also visit a GST counter at the airport.
Flights operated by ANA group depart from Terminal 1 of Singapore Airport.
After going through Immigration, passengers should proceed to their gate or lounge.
Passengers connecting to ANA from another airline should check in at Transfer Counter E next to the Skytrain Station for Terminals 2 and 3, and then proceed to the boarding gate or lounge.
On level 2, you'll also find the subway exit for arriving passengers, information counters, Skytrain stations, and Transfer Counter F.
Check-in procedure are requested to passengers connecting to flights that depart from Terminal 1 at connecting counter C or D, and passengers connecting to flights that depart from Terminal 3 at connecting counter A or B.
Please go to Terminal 1 Counter D to prepare for your next flight.
Underground bus terminal in Changi airport terminals 2 → Marina area → major hotels on Orchard Road
MRT Stations (Airport Line) in Changi airport terminals 2, 3 → Tanah Merah Station (transfer to the East West Line) → City Hall Station
The City Shuttle takes passengers to major hotels in the city (except Sentosa Island and hotels in Changi Village). Make reservations via counters located in the arrival hall of Changi Airport terminals 1, 2, or 3. You can apply at the counter in the arrivals hall at any terminal of Changi Airport.