ANA Group ESG Management
Basic Approach to ANA Group ESG Management
The ANA Group pursues ESG management that considers the environment, society, and governance from a global and long-term perspective transcending the boundaries of the group. In this way, we contribute to resolving environmental and social issues through our businesses and continue to create value that will be an indispensable part of society in the future. Through ESG-conscious business strategies, we create social value and economic value simultaneously, and we embody the ANA Group Mission Statement, "Built on a foundation of security and trust, the wings within ourselves help to fulfill the hopes and dreams of an interconnected world."
Specifically, through a cycle of dialogue, initiatives, and information disclosure, we promote ESG management focusing on material issues to enhance corporate value and contribute to achieving sustainable societies.
- We will demonstrate sound business management by conducting all of our business activities with the utmost priority on safety and under strict compliance, while ensuring thorough risk management that enables accurate and immediate action to be taken in times of crisis.
- Assess social needs through dialogue with stakeholders, align them with management strategies, evaluate their impact on business and society, and apply them in our initiatives.
- Address important issues with solutions that have been identified through impact assessments, and work toward achieving a sustainable society through our business activities.
- Disclose the progress of our initiatives on our website, conduct regular discussions with stakeholders based on the disclosed information, and report on the progress and confirm the validity of our initiatives.
Furthermore, the ANA Group has participated in the United Nations Global Compact since 2008, in which individual companies and groups voluntarily participate in creating a global framework to achieve sustainable growth. We promote initiatives from a global perspective by sharing information and collaborating with other participating companies.

ESG Management Implementation Structure
The ANA Group established the Group ESG Management Promotion Committee in accordance with Group ESG Management Promotion Committee Regulations. This committee, which operates under the guidance of the president and under the chairmanship of the director in charge of Group Risk and Compliance (CEPO: Chief ESG Promotion Officer), consists of ANA HOLDINGS INC. and group company directors, executive officers, and the full-time Audit & Supervisory Board members of ANA HOLDINGS INC. The committee discusses core policies and measures related to ESG management.
In addition, important issues directly related to management are discussed at the Group Management Committee and reported to the Board of Directors and the Board of Corporate Auditors. Based on these regulations, each Group company has appointed an ESG Promotion Officer (EPO) as the person responsible for promoting ESG management and participates as a member of the Group ESG Management Promotion Committee, and each Group company and department has an ESG Promotion Leader (EPL) to lead the ESG activities of their respective organization.
Matters discussed, resolved, and reported at the Board of Directors, Group Management Committee, and Group ESG Management Promotion Committee are shared and implemented throughout the entire Group in close collaboration with EPOs and EPLs. We also hold EPL meetings twice a year to share information in a comprehensive manner and promote initiatives at each Group company and department.

In addition, under the system shown above, ANA Holdings and each operating company and department promotes ESG management by going through the PDCA cycle (below).


External evaluation related to ESG
The ANA Group's progress in ESG management is monitored from an objective and multifaceted perspective by making use of the following external evaluations related to ESG. The evaluations of these evaluation organizations are also reflected in officer remuneration.
| DJSI |
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Stock index developed by S&P in the U.S. and Robeco SAM in Switzerland. Corporate sustainability is assessed from the aspects of "Economy," "Environment," and "Society. |
|---|---|---|
| CDP |
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An NPO based in the UK. It analyzes the impact of CO2 emissions on the environment and climate change and evaluates responses. |
Promotion of ESG Management and Contribution to SDGs
The ANA Group promotes ESG management that considers Environment, Social, and Governance. By simultaneously creating Social Value and Economic Value through our business activities, we aim to achieve a sustainable society and increase our corporate value, while also contributing to the achievement of SDGs.

Internal Awareness and Dissemination Activities
The ANA Group has been conducting in-house training, seminars and e-learning by job levels to help deepen the understanding and dissemination of SDGs and to enable every employee to take ownership of them. The SDGs implemented by each company and business site are reported in internal media such as internal newsletters, which help in creating ideas.
We are also creating opportunities for passengers to acknowledge about SDGs through cabin attendants wearing SDG badges on ANA Group flights.
ANA Group Code of Conduct(Responsibility to Society)
In October 2025, the ANA Group reviewed its "Social Responsibility Guidelines" and established the "ANA Group Code of Conduct (Responsibility to Society)" as a new code to be followed by all members of the Group (including seconded, part-time and temporary employees).
The ANA Group is committed to ensuring compliance and fulfilling our "responsibility to society" through the responsible actions of each and every member of the Group by instilling the "ANA Group Code of Conduct(Responsibility to Society)" internally through education and other means.
Sustainability-Linked Bonds
ANA holdings issued sustainability-linked bonds in June 2021 further reinforcing the company's commitment to its environmental, social and governance (ESG) goals.
In order to achieve sustainable growth and to create both social and economic value, ANA Group has established a corporate strategy that focuses on ESG management. ANA Group identified the Environment, Human Rights, Diversity, Equity & Inclusion(DEI) and Regional Revitalization as its four main pillars and has incorporated them into its corporate strategy.

