Upgrades from Economy Class to Premium Class available from 24 hours prior to departure!

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  3. Upgrades from Economy Class to Premium Class available from 24 hours prior to departure!

Information

  • * Upgrades for flights departing on/after {yyyy-mm-dd-2} will be renewed.
  • * For boardings on/after {yyyy-mm-dd-2}, the descriptions on the reservation search page for Japan domestic flights will change from "Premium Class" and "Economy Class" to "First Class (Premium Class)" and "Economy Class" respectively.
  • * The upgrade fee will vary depending on the flight segment.
  • * Customers wishing to upgrade must have already reserved and purchased a ticket for an Economy Class seat on the relevant flight.
  • * The upgrade fee must be paid at the same the time the upgrade reservation is made.
  • * The Upgrade Points service for Premium Members and Super Flyers primary members will end as of FY2026. For details, please see the information regarding the Termination of the Upgrade Points service.

Overview

Terms and Conditions for Upgrade Reservations

Eligible Fares

Flex, Standard, Flex (For combination with INT Fare)

  • For tickets containing international flights,tickets must be purchased for the following eligible booking classes by itinerary origin.
    Within Japan: Y/B/M/U
    Outside Japan: Y/B/M/U/H
    For details, please see How to Find Fare Basis Code (Booking Class).

Terms of Use

  • All customers included in reservation must be upgraded.
  • Upgrades are not available for flights operated by other airlines and if Premium Class seats are unavailable at the time of change operation.

Where to Request

  • ANA website
    • For customers traveling with infants, upgrades cannot be requested via the ANA Website. Please contact the ANA Domestic Reservation and Customer Service Center.
    • For customers with tickets including international flights who wish to pay by credit card, upgrades cannot be requested via the ANA Website. Please contact the airport on the day or at the ANA Reservation and Customer Service Center until 1hour prior to the departure time.
  • Japan domestic airport counters
    • Only on the departure date

When to Request

  • From 24 hours prior to the departure until 20 minutes prior to the departure time

Payment Methods

Payment Deadline

  • Payment must be made at the same time the upgrade reservation is made.

Free Baggage Allowance and Mileage Accrual Rates after Upgrade

Item Flex Standard Flex (For combination with INT Fare)
Free Baggage Allowance 32 kg / 3 bags 32 kg / 3 bags 32 kg / 3 bags
Mileage Accrual Rate 150% 130% 150%
  • For upgrades using miles and Upgrade Points, the mileage accrual rate will be calculated based on the fare of the original ticket purchased.
  • Fares with international flights (Except for Flex (For combination with INT Fare))
    Please refer to here for the free baggage allowance.
    The mileage accrual rate will be calculated based on the class of the original ticket purchased plus 50%.
    However, upgrades using miles and Upgrade Points are not eligible for the 50% addition.

Upgrade Waitlisting

  • Waitlisting is not available (including standby at the airport).

Change and Cancellation Procedures after Upgrade

STEP1
Cancel the upgrade
(return to Economy Class)*1

  • *1.
    If there is no availability in the class prior to the upgrade (Economy Class), you will not be able to complete the procedure via the ANA website. Please contact the ANA Domestic Reservation and Customer Service Center.

STEP2
Change to the preferred flight
(Economy Class)

STEP3
Reserve an upgrade again

  • If there are changes to your departure date/flight, please cancel the upgrade and change to your desired flight.
    Please request an upgrade again if you wish to upgrade your new flight.
  • Please complete the procedures 20 minutes before departure.
  • Handling fees will not apply when canceling an upgrade.

Upgrade Fees

Upgrade fees vary by route.
Please see the upgrade fee tables for details.
In the case of Transfers (using connecting airports), upgrades are available by paying an upgrade fee for each sector.

  • Fares with First Class
    It may be cheaper to change your reservation from Economy Class to First Class (Premium Class). The conditions may vary depending on the ticket purchased. Please check the relevant information before making changes.

Notes

  • Please note that, due to aircraft changes or changes in the number of reservations, meals may not be available even if you have reserved them.
    In such cases, staff at the airport will inform you on the day. Thank you for your understanding.
  • Please perform procedures for flight tickets purchased via ANA Biz on the ANA Biz website or the ANA website.

For customers who purchased tickets through a travel agency

  • Customers who have upgraded to Premium Class will not be able to find their seat number on the e-Ticked Itinerary Receipt issued by the relevant travel agency.
  • If the ticket and the trip itself are canceled/refunded by the travel agency after the upgrade, the upgrade fees will not be refunded.
    For refund procedures, please contact the ANA Domestic Reservation and Customer Service Center.

Class Descriptions on Reservation Search Page

  • "Premium Class" is displayed as "First Class (Premium Class)" on the reservation search page for Japan domestic flights.

Upgrade Requests

To request an upgrade, go to Reservation Details.

Related Pages

ANA Japan Domestic Upgrade Awards