Traveling to and from Norman Y. Mineta San Jose International Airport
On this page, you will find the information you need to easily make your way through Mineta San Jose Airport and to your destination.
Guide to Norman Y. Mineta San Jose International Airport
Arrival and departure terminal maps and information for Mineta San Jose Airport.
Arrival Terminal
Airport Map Information
Flights operated by ANA arrive on the 2nd floor of Terminal A (arrival terminal), That’s where you will find Immigration booths. After passing through Immigration, there is an escalator down to the 1st floor. There is also an elevator up to The Club at SJC, a lounge on the 3rd floor.
On the 1st floor, you’ll find baggage claim area and Customs. After passing through these, you can exit the airport; there are taxi stands and bus stops.
Connecting passengers should go to the baggage counter for connecting passengers and then take the escalator up to the 2nd floor.
On Arrival
All passengers should present your passport, Immigration card, and Customs Declaration Form upon arrival. See the Special Guidance tab on this page for special Immigration rules for passengers entering Canada from abroad.
Customs
Carry-on luggage may be inspected.
Departure Terminal
Airport Map Information
In front of the entrances to the 1st floor of Terminal A, there are taxi stands and bus stops. From there, you can reach the ANA check-in and ticketing counters. After check-in, go up to the 2nd floor where you can find the security checkpoint and priority security lane. After passing through security, proceed to the boarding gate. There is also an elevator up to the 3rd floor, where the Club at SJC lounge is located.
Check-In
- Please present your passport and boarding pass.
- Boarding gate check-in counters are subject to change; please check at the airport.
- See ANA International Airport Check-In Counter Opening Times.
Fast Track Security Screening
Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Fast Track signs.
Eligible Travelers
- Business class
- Diamond service members
- Platinum service members
- Super Flyers members
- Star Alliance Gold members
ANA Mileage Club members and others may access the airport lounge in anticipation of departure. Get details on San Jose airport lounges.
Instructions for Norman Y. Mineta San Jose International Airport
Before Traveling to the USA
Passengers traveling to the United States from abroad must provide passport information and the documents listed here that are required for entering the United States.
Electronic System for Travel Authorization (ESTA):
Passengers are required to obtain pre-travel authorization through the Electronic System for Travel Authorization (ESTA) to enter the USA under the Visa Waiver Program (see below).
- There is a $14 charge.
- ESTA must be completed before commencing boarding procedures for a USA-bound flight. Customers cannot board without travel authorization.
- U.S. authorities strongly advise travelers who wish to travel to the USA to apply at least 72 hours before their travel date.
- An ESTA application is required even when traveling to a third country via the USA.
Secure Flight Program:
The Secure Flight Program requires passengers to provide their passport name, date of birth and gender at least 72 hours prior to departure or at the time of booking if the reservation is made inside the 72-hour window.
Visa Waiver Program
The U.S. Visa Waiver Program (VWP) enables most nationals of participating countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa.
Travelers must have a valid ESTA approval prior to travel and must meet all requirements for the program.
- If you prefer to have a visa in your passport, you may still apply for a visitor (B) visa.
VWP Participating Countries
- Andorra
- Australia
- Austria
- Belgium
- Brunei
- Chile
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Iceland
- Ireland
- Italy
- Japan
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Monaco
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- San Marino
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Taiwan*
- United Kingdom*
Recent VWP Changes
Recent changes to the Visa Waiver Program prohibit the following customers from travelling under VWP; such passengers must apply for a non-immigrant visa.
- Nationals of VWP countries who have traveled to or been present in Iran, Iraq, Sudan, Syria, Libya, Somalia, or Yemen on and after March 1, 2011.
- Nationals of VWP countries who are also nationals of Iran, Iraq, Sudan, or Syria.
A waiver may be obtained on a case-by-case basis for those who have traveled to the areas mentioned above for official duties of an international organization, regional organizations or sub-national government; journalists for reporting purposes; and legitimate business-related purposes in Iran and Iraq. Please contact your nearest U.S. embassy or consulate for waiver information.
Required Passenger Information
The U.S. Transportation Security Administration requires that all passengers provide the following information at least 72 hours before departure to the United States.
- Full Name (the first and last name registered on your passport)
- Date of Birth (according to the Western calendar)
- Gender
- Redress Number if you have one.
- The U.S. Department of Homeland Security (DHS) grants Redress Numbers as a means of protecting passengers who may be incorrectly identified as being on a watch list due to various reasons, such as sharing a first and last name with a suspected terrorist.
- Passengers will have to apply to the TRIP (Traveler Redress Inquiry Program) to obtain a Redress Number.
- Known Traveler Number if you have one.
- A Known Traveler Number is a PASS ID provided to members of trusted traveler programs, such the Global Entry Program. Those in possession of this ID are eligible for TSA PreCheck®, the TSA's expedited screening program.
- Passengers who are eligible for this program are able to experience quicker process of U.S. airport security screening by passing through a dedicated lane and are not required to remove shoes, belts, light jackets, laptops and liquids. Children 12 and under accompanied by an eligible passenger may go through the dedicated lane as well. Learn more about TSA PreCheck®.
Enhanced Security of Electronic Devices
The U.S. has recently enhanced its security measures to include security checks of some electronic devices on flights bound to the US. Some electronic devices must undergo security check at the boarding gate based on TSA regulations.