Biometrics is a new option for boarding procedures using facial recognition technology, and is available for international flights at eligible airports.
Removing the need for contact and face-to-face encounters with staff, Biometrics enables you to complete boarding procedures effortlessly and to enjoy a safe trip with peace of mind.
This new option for boarding procedures also allows you to pass through the security checkpoint or boarding gate*1 without presenting your boarding pass and passport; simply register your facial data so that you can use the facial-recognition cameras instead.
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All routes |
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All routes |
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All routes |
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All routes |
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All routes |
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All routes |
There is no need to make a request for this service in advance. It is available free of charge.
Please register your facial data at the airport on the departure date.
If online check-in has been completed, please proceed to a self-service check-in machine to get your baggage tags and then to a self-service bag drop machine. (Mobile boarding pass is not applicable.)
Fragile, special handle or overweight baggage are not applicable for a self-service baggage drop machine.
If you have not registered your facial data at a self-service check-in machine, you can still register your facial data by scanning your boarding pass and passport at the security checkpoint to enjoy a faster boarding experience afterwards.
Destination | Check-in Counter |
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All routes | Please go to check-in zone C/D. |
Destination | Check-in Counter |
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Paris | Please go to check-in counter P/Q |
Taipei (Songshan) | Please go to check-in counter P/Q |
There is no need to make a request for this service in advance. It is available free of charge.
Please register your facial data at the airport on the departure date.
Please come to Zone C on the 4th floor of Terminal 1 and use a self-service check-in machine to check in and register your facial data.
For information on how to get to Check-In Zone C, please see Narita International Airport (International Flights) - Guide.
Please use a self-service baggage drop machine to check in your baggage.
You can also use a self-service baggage drop machine to register your facial data.
Please pass though the security checkpoint using the facial recognition camera.
Facial recognition is available at the boarding gate for the following flights.
All flights departing from Narita in the morning, and departing to Mexico.
Please note that facial recognition is not available at the boarding gate for the other flights.
We are currently adjusting the timing of the start of this service.
Please come to Check-In Counter P/Q on the 3rd floor of Terminal 2 and check in. After checking in, please register your facial data using the Face Express registration machine.
For information on how to get to Check-In Counter, please see Tokyo International Airport (Haneda).
Please pass though the security checkpoint using the facial recognition camera.
Facial recognition is available at the boarding gate for the following flights.
Flights departing to Paris, and Taipei (Songshan).
Please note that facial recognition is not available at the boarding gate for the other flights.
We are currently adjusting the timing of the start of this service.
Please come to Check-In Counter E on the 3rd floor of Terminal 3 and check in. After checking in, please register your facial data using the Face Express registration machine.
For information on how to get to Check-In Counter E, please see Tokyo International Airport (Haneda).
Please pass though the security checkpoint using the facial recognition camera.
Facial recognition is available at the boarding gate for the following flights.
Flights departing to Paris, and Taipei (Songshan).
Please note that facial recognition is not available at the boarding gate for the other flights.
We are currently adjusting the timing of the start of this service.