New Japan domestic flight reservations and boarding will start

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Updated May 20, 2025

New Japan domestic flight boarding from May 19, 2026.
New Japan domestic flight boarding from May 19, 2026.

Please note the below changes to the Japan domestic passenger service.
We will notify you of any additional information as it becomes available.
Some changes will also affect international flights.

Japan Domestic Flights
International Flights

For items with both a "Japan Domestic Flights" and "International Flights" icon, the changes will be made for international flights as well.

Reservation and Ticket Purchase

Flight reservations can be made up to 355 days prior to the flight date.
Reservations for flights on May 19, 2026 accepted from May 29, 2025(from 9:00 a.m. Japan time).

Ticket Handling

  • Due to the fare renewal, tickets for boarding on or before May 18, 2026 cannot be used after May 19, 2026.

Regarding flights until May 18, 2026

Due to the fare renewal, flights departing before May 18, 2026 and after May 19, 2026 cannot be included in one reservation. Please make separate reservations.
Additionally, you cannot change a flight departing before May 18, 2026 to a flight departing after May 19, 2026*1.
If you wish to make changes due to personal reasons, please receive a refund and make a new reservation with your desired itinerary. A prescribed fee will be charged for refunds.
No fees will be charged for changes due to bad weather or equipment failure. Please contact the ANA Domestic Reservation and Information Center.

  • *1.
    Even for fares that allow reservation changes, changes cannot be made.

Regarding flights from May 19, 2026

Due to the fare renewal, flights departing before May 18, 2026 and after May 19, 2026 cannot be included in one reservation. Please make separate reservations.
Additionally, you cannot change your flight on or after May 19, 2026 to a flight on or before May 18, 2026*2.
If you wish to make changes due to personal reasons, please receive a refund and make a new reservation with your desired itinerary. A prescribed fee will be charged for refunds.
No fees will be charged for changes due to bad weather or equipment failure. Please contact the ANA Domestic Reservation and Information Center.

  • *2.
    Even for fares that allow reservation changes, changes cannot be made.
  • We will no longer be handling open tickets. When making a reservation, please specify the boarding date and flight.
    Passengers with open tickets must board by May 18, 2026.
    If you do not plan to fly by May 18, 2026, please request a refund.
  • Flight coupons must be used in sequence according to the ticket.
    Ex.: When the flight coupons for a ticket are sector 1 (Tokyo-Osaka), and sector 2 (Osaka-Fukuoka), you cannot use sector 2 before using sector 1.
  • Advance seat reservation may be possible depending on the fare.
    For more details, please refer to Information on Seat Reservations.

Confirming Your Reservation

  • Confirmation numbers will no longer be used.
    Please have the reservation number (6 alphanumeric characters) or ticket number (13 digits) shown on your e-Ticket Itinerary Receipt ready.

When Using Flight Awards

Changes

Changes Made for Personal Reasons

Changes Caused by Issues Such as Poor Weather and Aircraft Maintenance

  • Handling fees will not apply to the following changes.
Period for Making Changes : From Period for Making Changes : Deadline Permissible Boarding Period for New Flight Number of Changes Allowed Charges and Fare Adjustment Requesting a Refund after Changing Your Reservation
Confirmation of flight delay/cancellation Up to departure time of reserved flight Within 7 days before/after the departure date of the reserved flight One time only
However, you will be able to change your reservation again if your new flight is delayed or canceled.		 Charges or fare differences will not be surcharged or refunded. If you cancel your flight reservation for personal reasons after changing it, you will be charged a predetermined charge for the original fare.
  • Reserved flight: Refers to the initially reserved flight that has been delayed or canceled (or is to be canceled). 
  • The flights subject to the above conditions due to delays are flights that have had their departure times delayed by 30 minutes or more.
  • If it is necessary to change a connecting or inbound flight (itinerary for returning to the departure point or in the same direction) due to a delayed or canceled flight, this can be changed in the same way. In this instance, please change your delayed/canceled flight and the connecting/return flight at the same time.

Refunds

Please complete the refund procedure within 30 days from the day after the expiry date of your ticket.

  • Refunds can be issued on the ANA Website up to 4 days after the last boarding date on your itinerary (or before the departure time of the first segment for domestic award tickets).
    Please see here for further details on Refund Locations by Ticket Purchase Location.
  • We cannot issue refunds for only a portion of an itinerary. Please request a refund for all of the flights on your itinerary and make a new reservation.
  • Please see here for cancellation charges. No handling fee will be charged for refunds due to bad weather, equipment failure, etc.

Upgrading

  • Miles will be added as a payment method for upgrades. Please pay with cash (airport only), credit card, Upgrade Points (ANA Premium members only), or miles (ANA Mileage Club members only).
    Additionally, if you are paying with upgrade points or miles, we will accept applications from 27 days prior to boarding.
  • This also applies to domestic sectors in Japan for itineraries that include international flights (such as when connecting between an international flight and a domestic flight in Japan).

Applicable Conditions of Carriage

Japan Domestic Flights
International Flights

The new "Conditions of Carriage for Passenger Baggage" will apply to travel starting on/after May 19, 2026.

The terms and conditions of carriage applicable to japan domestic flights will change from the terms and conditions valid on the boarding date to the terms and conditions valid on the travel start date.

For itineraries including international flights and starting before May 18, 2026, the current "Conditions of Carriage for International Flights" will apply to the entire itinerary.

ANA Milage Club Member Services

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