On this page, you will find the information you need to easily make your way through Vancouver International Airport and to your destination.
Arrival and departure terminal maps and other information for navigating Vancouver airport.
Flights operated by ANA arrive on the 2nd floor of Vancouver’s International Terminal. On that floor, there are Immigration booths, baggage claim area, and counter number 35, where special items, such as oversize baggage, sports equipment and baby strollers, are returned.
After passing through Customs, go to the 3rd floor (domestic departures). There also are information counters, a currency exchange booth, a baggage counter and elevator for passengers connecting to Air Canada flights, and a counter for passengers connecting to WestJet Airlines.
Upon arrival, all passengers should present your passport, Immigration card, and any required entry documents. See the Special Guidance tab on this page for special Immigration rules for passengers entering Canada from abroad.
Children Under Age 5
Canadian law requires that children under age 5 be accompanied by a person age 16 or older. The child will not be permitted to board if the presence of an accompanying passenger cannot be confirmed.
Children Under Age 14
Canadian regulations require every effort by airlines to facilitate assignment of seats to keep kids under 14 in proximity to their adult travel companions. The proximity of the seats depend on the child's age.
On the 3rd floor of the International Terminal, you will ANA check-in and ticketing counters, security and the priority security lane. After passing through security, you can visit the Plaza Premium Lounge.
ANA Mileage Club members and others may access the airport lounge in anticipation of departure. Get details on the Vancouver airport lounge.
Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Fast Track signs.
After going through Immigration and baggage claim, proceed to Customs past the Canada Connection display. Submit your Customs Declaration Form, then check-in your baggage at the Baggage conveyor of Air Canada. Then go up to the 4th floor and proceed to the Air Canada connecting counter.
After completing the arrival procedures, proceed to the 3rd floor to the "Canada Flights" area, then go to the check-in counter of the connecting airline.
Connecting to the U.S.
If your bags were checked through to the final destination—indicated on the luggage tags—you do not have to pick them up at Vancouver Airport. Please follow the sign for USA Connections.
Connecting to flights other than the U.S.
If your bags were checked through to the final destination—indicated on the luggage tags—you do not have to pick them up at Vancouver Airport. Please follow the sign for International Connections.
Follow the signs for International Connections, then proceed to the boarding gate with your boarding pass.
Follow the signs for International Connections. Please present passport, Customs Declaration Form and boarding pass at the connecting inspection site. Then, follow the signs to the designated boarding gate.
What you need to know about special requirements for travelers entering Canada.
All visa-exempt foreign nationals traveling to Canada must obtain Electronic Travel Authorization (eTA). This applies to those visiting Canada and those entering an airport in Canada for transit to other countries. You must have the eTA when checking in for any flight to Canada.
Non-Canadian or U.S. citizens who do not require a visa to enter Canada must obtain an eTA number before entering the country by air.
Permanent residents of Canada do not need an eTA when entering Canada by air, but you must carry your Canadian permanent residency (PR) card or your permanent resident travel document (PRTD) with you. Failure to have it could result in being barred from your flight bound for Canada.
Permanent residents of the United States are required to have an eTA to enter Canada by air and to carry your Green Card with you.
International Students/Temporary Workers from countries where an eTA is required must apply for an eTA if they are planning to travel by air from and return to Canada by air.
Complete the application for an eTA here: eTA Application Site
Although it is possible to apply for an eTA immediately before traveling to Canada, the Canadian government recommends completing the application when you begin making your travel plans.
The Vancouver Airport is equipped with primary inspection kiosks to save you time going through Customs and Immigration. You can save even more time by completing your declaration in advance using the eDeclaration mobile app. For more on this, visit Canada Border Services Agency.
Paperwork may be required for travelers under 18 entering Canada, whether traveling with others or unaccompanied. For details, see the Official Website of Canada Embassy.
The Canada Transportation Security Administration may open some checked bags for a physical inspection if there is something suspicious detected in the bag.