On this page, you will find the information you need to easily make your way through Mineta San Jose Airport and to your destination.
Arrival and departure terminal maps and information for Mineta San Jose Airport.
Flights operated by ANA arrive on the 2nd floor of Terminal A (arrival terminal), That’s where you will find Immigration booths. After passing through Immigration, there is an escalator down to the 1st floor. There is also an elevator up to The Club at SJC, a lounge on the 3rd floor.
On the 1st floor, you’ll find baggage claim area and Customs. After passing through these, you can exit the airport; there are taxi stands and bus stops.
Connecting passengers should go to the baggage counter for connecting passengers and then take the escalator up to the 2nd floor.
All passengers should present your passport, Immigration card, and Customs Declaration Form upon arrival. See the Special Guidance tab on this page for special Immigration rules for passengers entering Canada from abroad.
Carry-on luggage may be inspected.
In front of the entrances to the 1st floor of Terminal A, there are taxi stands and bus stops. From there, you can reach the ANA check-in and ticketing counters. After check-in, go up to the 2nd floor where you can find the security checkpoint and priority security lane. After passing through security, proceed to the boarding gate. There is also an elevator up to the 3rd floor, where the Club at SJC lounge is located.
Some travelers are eligible for Fast Track Security Screening. Travelers should look for the Fast Track signs.
ANA Mileage Club members and others may access the airport lounge in anticipation of departure. Get details on San Jose airport lounges.
Passengers traveling to the United States from abroad must provide passport information and the documents listed here that are required for entering the United States.
Electronic System for Travel Authorization (ESTA):
Passengers are required to obtain pre-travel authorization through the Electronic System for Travel Authorization (ESTA) to enter the USA under the Visa Waiver Program (see below).
Secure Flight Program:
The Secure Flight Program requires passengers to provide their passport name, date of birth and gender at least 72 hours prior to departure or at the time of booking if the reservation is made inside the 72-hour window.
The U.S. Visa Waiver Program (VWP) enables most nationals of participating countries to travel to the United States for tourism or business for 90 days or less without obtaining a visa.
Travelers must have a valid ESTA approval prior to travel and must meet all requirements for the program.
VWP Participating Countries
Recent VWP Changes
Recent changes to the Visa Waiver Program prohibit the following customers from travelling under VWP; such passengers must apply for a non-immigrant visa.
A waiver may be obtained on a case-by-case basis for those who have traveled to the areas mentioned above for official duties of an international organization, regional organizations or sub-national government; journalists for reporting purposes; and legitimate business-related purposes in Iran and Iraq. Please contact your nearest U.S. embassy or consulate for waiver information.
The U.S. Transportation Security Administration requires that all passengers provide the following information at least 72 hours before departure to the United States.
The U.S. has recently enhanced its security measures to include security checks of some electronic devices on flights bound to the US. Some electronic devices must undergo security check at the boarding gate based on TSA regulations.