Restrictions on the Use of Electronic Devices [International Flights]

This page provides information on the use of smartphones and other electronic devices (iPhone, Android, game consoles, wireless headphones, etc.) on board international flights. Depending on the aircraft type, the use of electronic devices that emit radio waves is restricted.

  • ・If a codeshare flight or flight operated by another airline is included in the itinerary, the baggage rules of the other airline may apply.
  • ・When traveling on Japanese domestic sectors using a ticket for which the International Conditions of Carriage apply, the baggage rules for international flights will apply.
  • ・Please be advised that in the event that it is impossible to confirm whether or not an item can be transported by airplane before the departure time, the request for transport may be rejected.

Electronic devices emitting radio waves for communication

Electronic devices which emit radio waves are not permitted to be used from when the doors close upon departure until the aircraft finishes the landing roll after landing. When the aircraft doors close, please set your device to not emit radio waves, or turn off the power.  The cabin attendants will make an announcement to notify the passengers.

- All electronic devices can be used after a cabin attendant makes an announcement upon completion of the landing roll after landing.

The electronic devices which are subject to usage restrictions differ by aircraft due to the varying ability to withstand the effects of radio waves among aircraft. Please check the aircraft type you will board.
If you have any questions, please ask a cabin attendant.
Please make sure to turn off the power of any electronic devices before you place them in baggage which you are going to check in.

Aircraft type: B787, B777-200/-300, B767-300 (Wi-Fi-equipped aircraft*1), B737-700/-800, A320, Q400

Electronic devices which emit radio waves for the purpose of communication during operation:

  • ・Electronic devices which carry out wireless communication with facilities outside the aircraft
  • - Cell phones (including smartphones)
  • - PHS
  • - Personal computers (PCs)
  • - Personal Digital Assistants
  • - Electronic game consoles
  • - Portable data communication terminals
  • ・Transceivers
  • ・Radio-controlled toys
  • ・Wireless microphones

* Information Regarding Bluetooth and Wi-Fi Connections
Connections between Bluetooth devices (e.g., wireless mice and wireless headphones) and connections between Wi-Fi devices (electronic game consoles) are permitted at all times.If using your device on an aircraft equipped with in-flight Wi-Fi, make sure to set it to not emit radio waves. Note that since wireless communication is restricted to that occurring within the aircraft, connecting to mobile Wi-Fi routers or public wireless LAN is prohibited.

Aircraft type: B767-300 (aircraft not equipped with Wi-Fi*1), B737-500

Electronic devices which emit radio waves for the purpose of communication during operation:

  • - Cell phones (including smartphones)
  • - PHS
  • - Personal computers (PCs)
  • - Personal Digital Assistants
  • - Electronic game consoles
  • - Portable data communication terminals
  • - Transceivers
  • - Radio-controlled toys
  • - Wireless microphones
  • - Wireless headphones
  • - Wireless earphones
  • - Battery-powered IC tags
  • - Any other electronic devices which are capable of carrying out wireless communication with other electronic devices
  • * Wireless communication on board is prohibited. Connection between devices using Bluetooth (for wireless mice, wireless headphones, etc.) or Wi-Fi (for electronic games, etc.) are not permitted to be used.

Electronic devices not emitting radio waves for communication

These devices can basically be used on all aircraft at all times. 

Example: The following electronic devices which do not emit radio waves for the purpose of communication during operation:

  • - Cell phones (including smartphones)
  • - Tablet devices
  • -  Electronic game consoles
  • - Personal computers (PCs)
  • - TV receivers
  • - Radios
  • - Beepers (pagers)
  • - Video cameras
  • - Video players
  • - DVD players
  • - Digital cameras
  • - Digital audio equipment
  • - Cable headphones (battery operated)
  • - E-book readers
  • - Electronic dictionaries
  • - Battery chargers, etc.
  • * Restrictions on wireless communication using Bluetooth or Wi-Fi depend on the aircraft type. Please check the information in the aforementioned “Electronic devices emitting radio waves for communication”.
  • Please set the device to not emit radio waves by the time the aircraft doors close.

Points to Note Regarding the Restrictions on the Use of Electronic Devices

  • - Please refrain from talking on the phone as it may disturb the surrounding passengers.
  • - If the captain determines that there is interference with the safe operation of the aircraft, the use of electronic devices may be prohibited even during periods in which use would normally be permitted. Your understanding is greatly appreciated.
  • - The use of electronic devices other than those listed above may be restricted in accordance with other company rules and regulations and the cabin attendants may ask for your cooperation in this matter. If passengers using medical equipment such as pacemakers are seated nearby, you may be asked to refrain from using electronic devices.
  • - Please pay attention to the safety instructions (VTR or cabin attendant demonstration) upon departure. In addition, also pay attention to safety-related instructions by the cabin attendants.
  • - Please store electronic devices that may interfere with an emergency evacuation under the seat in front of you or in the overhead compartments in the same manner as other baggage. As electronic devices may get damaged if they become stuck between seats, store them carefully.
  • - When using cell phones (including smartphones), electronic games, DVD players, etc., please be considerate of surrounding passengers.