Top Message

Strive to restore society's confidence in the company and endeavoring to carry out the Mid-Term Corporate Strategy.

Photo:President and CEO Sinya Katanozaka

 We would like to express our deepest gratitude for the support you have provided.

 Firstly, we would like to offer our sincerest apologies for causing serious inconvenience to our customers and creating reason for concern by our shareholders and investors due to the delay of flight operations as a result of drinking by a flight crew member.

 It is very regrettable that incidents affecting the confidence of our customers have occurred in succession, and we will make every possible effort to restore confidence by striving to ensure the prevention of a recurrence.

 During the third quarter, the demand for passenger and cargo services, which are our main air transportation businesses, was strong, and we recorded our highest sales for the second year in succession.
 Meanwhile, as a result of increases in investment in solidifying our management base of "sustaining safety", "improving quality and service", and "securing and developing human resources", and expenses associated with the expansion of business, operating income was 156.6 billion yen, ordinary income was 154.1 billion yen, and net income attributable to owners of the parent was 106.8 billion yen.

 During the fourth quarter, even amid rising concerns about a slowdown of the global economy due to factors such as trade friction between the United States and China, revenue continues to be supported by solid air transportation demand and expenses are also being affected by a decline in fuel prices. As a result, we are making steady progress toward the achievement of our targets for the fiscal year.

 We will devote 2019 to restoring society's confidence in the company, carrying out the Mid-Term Corporate Strategy for FY2018-2022, and executing "the overall refinement of safety, quality, and service" that will ensure expansion of our business for fiscal year 2020. We ask that shareholders and investors continue to offer their unwavering support for the ANA Group.

January 2019
President and CEO
Sinya Katanozaka