Tokyo (Haneda) Airport

Traveling to and from Japan

On this page, you will find the information you need to easily make your way through Tokyo International Airport to your destination.


  • ANA-operated international flights are scheduled to use both Terminal 2 and Terminal 3 from March 29, 2020.
    Due to the strengthening of immigration, quarantine in various countries against the Novel Coronavirus (COVID-19) and decline in demand, international flights departing from and arriving at Terminal 2 will be changed to Terminal 3 from 00:00 on April 11,2020 (JST).

Guide to Japan’s Tokyo International Airport

Arrival and departure terminal maps and other information for navigating through Tokyo International Airport. Note: Starting March 29, 2020, international flights operated by ANA at Haneda Airport are scheduled to use both the current International Terminal (which will be renamed Terminal 3) and Terminal 2. These changes will not affect international flights operated by other airlines or codeshare flights. The terminal used for ANA Japan domestic flights will not change.

  • You can confirm the terminal on the reservation confirmation page on this site.
  • If you used online check-in, you can verify your terminal in the email you receive.
  • You can confirm your terminal on the Flight Status page.

Arrival Terminal

Arrival map of Haneda airport
  • Please present your passport and Immigration card.
  • Japanese citizens do not require the Immigration card.

Customers with goods to declare must turn in their Customs Declaration forms.

Departure Terminal

Departure map of Haneda airport
Airport Information

For more information, see ANA Duty Free Shop. Learn more about the Airport Lounges.

  • Customers will be required to present their passport and Immigration cards.
    • Japanese citizens do not require the Immigration card.
  • Since the boarding gate check-in counters might be subject to change; please check at the airport to the day of departure.
  • See ANA International Airport Check-In Counter Opening Times.
Security Check Priority Lanes

The following customers can use the priority security lanes:

  • First Class customers
  • Business Class customers
  • ANA Diamond Service members
  • ANA Platinum Service members
  • ANA Super Flyers Card members

With the exception of Business Class customers, each traveler may be accompanied by one guest. Note: In addition to presenting your boarding passes when using these lanes, ANA Diamond Service and Platinum Service members have to present their respective membership status cards while ANA Super Flyers Card members must present their Super Flyers Cards.


Transiting from International Flight to an International Flight map of Haneda airport
Transiting from International Flight to an International Flight

Passengers who already have a boarding pass for the connecting flight:

Proceed to the security check.

Passengers who do not have a boarding pass for the connecting flight:

Proceed to the transit counter to check in.

Transiting from International Flight to a Domestic Flight map of Haneda airport
Transiting from International to Domestic Flights

ANA domestic flights departing from domestic terminal 2:

  • Check in your baggage at the Domestic Connecting Flight Counter in the arrival lobby. After going through the security check for Japan domestic flight connections, use ANA transit bus (which runs every 10-20 minutes) to proceed to Domestic Terminal 2.
  • Please pass through security check at least 45 minutes prior to the departure time.
  • Approximately 15-20 minutes is required to transit to the Domestic Terminal.

ANA Japan domestic flights departing from Terminal 1 (Domestic):

  • Complete the arrival procedures and then proceed to Terminal 1 (Domestic) via the free shuttle bus.

Flights provided by other airlines:

  • Complete the arrival procedures, check the terminal for the relevant airline, and then proceed to the Domestic Terminal via the free shuttle bus.
ANA & Lexus Connection
  • At ANA, we provide Japan’s first terminal transfer service for First Class passengers on ANA-operated international flights.
  • Passengers arriving at Haneda Airport on connecting flights will be met by a private Lexus ready to transfer them between the international and domestic terminals.

Domestic to International Connections:

  • Ground staff will greet passengers upon their arrival at the gate.
  • Passengers will then be escorted to a dedicated car and transported to the arrival point (bus stop of the free terminal shuttle bus) at the International Terminal.

International to Domestic Connections:

  • Ground staff will greet passengers upon their arrival at the gate.
  • Passengers will be informed of the location of the pick-up point (bus stop of the free terminal shuttle bus) where their dedicated car awaits them.
  • Passengers will be transported to the arrival point (bus stop of the free terminal shuttle bus) at the Domestic Terminal.
    • Note: Reservation is not required for this service and another transportation service may be arranged subject to flight conditions.
  • First Class passengers with a domestic-international connection at Haneda Airport (Japan domestic or international flights operated by ANA).
  • Passengers using award tickets or upgrades.
  • Only same-day connections (including international flights departing until 03:00 AM on the following day) are eligible.
  • Note: Customers with separate tickets for their Japan domestic and international flights are not eligible.


  • The flagship sedan of the Lexus brand and ultimate expression of the Lexus philosophy.
  • First Class passengers will have access to the LS600h bersion L (hybrid).


  • The flagship model of the SUV lineup, offering sumptuous luxury along with strong off-road ability.
  • First Class passengers will have access to the LX570.


  • Alluring power and advanced technology come together in a luxurious SUV.
  • First Class passengers will have access to the RX450h.


  • The car type cannot be individually selected.
  • Other transportation services such as hired cars or ANA exclusive buses may be arranged subject to flight conditions.
  • As of November 2015, the Escape Journey from the flagship sedan L-Select customization system will be introduced. The Escape Journey features a customized stylish blue-and-white interior.
  • Cars may be subject to change without notice.
Transiting from Domestic Flight to an International Flight map of Haneda airport
Transiting from Domestic to International Flights
  • Proceed to the bus stop for ANA International Flight Transits by following the "International Connecting Flights" signs.
  • Show your "ANA International Flight Transit Bus Ticket" at the International Connecting Flight Information counter and when boarding the bus.
    • If you do not have a bus ticket, contact the staff at International Connecting Flight Information counter.
  • Buses run every 10-20 minutes—it will take approximately 15-20 minutes to transit to the International Terminal.
  • The bus will arrive at the 1st Floor of the International Terminal. Proceed to the departure lobby (3rd Floor).
  • The ANA International Flight Transit Bus cannot be used by passengers who must pick up their checked baggage at the Haneda Airport Domestic Terminal after arriving on their domestic flights.
    • If this situation applies to you, please use the free terminal shuttle bus to travel to the International Terminal.

Instructions for Tokyo (Haneda)

Busy Periods

  • Airports may be very crowded during long public holidays in Japan such as the year-end/New Year period, Golden Week and during the Bon Festival.
    • Please arrive at the airport with adequate time to spare.
  • Nearby roads may be very congested and parking facilities may operate at full capacity during the period above.
    • We recommend using public transportation. When traveling to the airport by car, please check the availability status of the parking facilities at the relevant airport.
  • Reminder: You can check-in online 24 hours before your departure to avoid check-in at the airport.

Security Interview for Passengers Traveling to U.S.

Due to Transportation Security Administration (TSA) security requirements, security questioning is required at the Haneda airports for all passengers traveling to the USA. Thank you for your kind understanding and cooperation.

Hand Baggage and Unaccompanied Baggage

  • All passengers entering Japan are required to submit a Customs Declaration Form for hand baggage and unaccompanied baggage to the Customs Officer.
  • Please note that if a passenger does not submit the Customs Declaration Form, the Customs inspection may take some time, and the passenger may not be permitted to take their baggage into Japan.
  • The Customs Declaration Form is available for printing in advance (A4 size) from the Japan Customs website.
  • For details, see the Japan Customs website.

Immigration Procedure

As part of efforts to combat terrorism, anti-terror measures have been put in place to use the personally identifying information provided to Immigration. Under a revised section of the Immigration Control and Refugee Recognition Act, foreign nationals will now have their fingerprints and a photograph taken.

Exempt Individuals

The following foreign nationals entering (or re-entering) Japan do not have to get their photo or fingerprints taken:

  • Special permanent residents
  • Children under age 16
  • Persons seeking to conduct activities that apply under a “diplomacy” or “official business” visa status
  • Persons invited by the head of a national administrative body
  • Persons prescribed by decree of the Ministry of Justice in accordance with 3 or 4
Immigration Procedure Flow
  • Submit passport and Embarkation Card For Reentrant (ED card) to the Immigration Officer.
  • After receiving instruction from the Immigration Officer, place both index fingers on the fingerprint reader, while your fingerprint information is read electromagnetically.
  • The camera above the fingerprint reader will take your photograph.
  • You will be interviewed by the Immigration Officer.
  • The examination is over once the Immigration Officer returns your passport and other documents.
Important Notice
  • Foreign nationals who refuse to have their fingerprints or photograph taken will be refused entry to Japan, and ordered to leave.
  • Incomplete ED cards may result in extremely long Immigration processing times, so please ensure you do not miss any items on the ED card.
  • For more details, see the Japan Ministry of Justice website.


Note: All customers arriving from Southeast Asia must submit a health questionnaire.

Plant Protection Act

When bringing plants into Japan, it is legally required to submit a Phytosanitary certificate issued by the government of the exporting country. Based on the Plant Protection Act, you will have to undergo import inspection and, if you don’t have these Phytosanitary certificates, the plants will be disposed. For the latest information on the plant Quarantine program, please refer to the Ministry of Agriculture, Forestry and Fisheries - Plant Protection Station website.

Note: Plants are defined as fruits, vegetables, cereals, cut or dry flowers, seeds, or seedlings. Any violations might result in legal penalties (e.g., three-year jail sentence and/or a maximum fine of one million yens).

Prohibited Imports

The following are examples of plants and/or plant-related items that cannot be brought into Japan:

  • Mango
  • Papaya
  • Lychee
  • Longan
  • Blueberry
  • Mangosteen
  • Rambutan
  • Guava
  • Pitaya (dragon fruit)
  • Cashew nut
  • Lianwu
  • Balsam pear
  • Marrow bean
  • Chili pepper
  • Tomato
  • Soil (including potted plant)
  • Injurious insects that are harmful to plants
  • Rice straw and unhulled rice (except for those brought in from the Korean Peninsula and Taiwan)

Certain fruits or vegetables may be banned based on the country/region where they were purchased. For more information, please go here.

Plumeria Plants from Hawaiian Islands

As of May 24, 2017, it is prohibited to import Plumeria plants and cuttings from the Hawaiian Islands into Japan unless certain conditions are met.