Online Procedure
This page provides information on how to apply for assistance when making a reservation online.
On the ANA website, you can register your condition on the passenger information entry screen when making a reservation or after making a reservation.
What you can register
- Difficulty walking (degree of walking, wheelchair or not, etc.)
- Customer with vision impairments
- Hard of hearing
- Pregnant women who will be boarding within 28 days including the expected delivery date.*1
- *1 Pregnant passengers can register only after reservation.
If you need assistance other than the above, please contact the ANA Disability Desk.