We like our guests to be entertained when they want to be and connected when they need to be. Check out the in-flight Wi-Fi and entertainment options for passengers traveling in each boarding class on ANA international flights.
Our passengers can enjoy a wide range of in-flight entertainment programs spanning genres.
ANA SKY CHANNEL programs can be accessed in one of two ways:
We have an excellent selection of movies, from Hollywood blockbusters and the latest Japanese releases to international titles yet to be shown in Japan. We also have a broad lineup of TV shows and a selection of other videos, including original ANA programs and sports and music shows.
And if you just want to relax and listen, we offer a wide variety of music genres and audio programs, from new songs to classic hits, traditional Japanese entertainment (Yose), audio books, collaboration programs, and more.
We have transitioned to digital format for our ANA Group in-flight magazine "TSUBASA -GLOBAL WINGS-" and other onboard printed publications. It will be available on your own digital device via ANA mobile application.
Newspapers will be enjoyable from July 1, 2021 in addition to "TSUBASA -GLOBAL WINGS-", and other various magazines (covering areas such as business, dining and sport).
"TSUBASA -GLOBAL WINGS-" is available on your web browser as well.
Check below for more details about the service and applicable customers.
The official ANA app now features MY SKY CHANNEL. Before boarding, be sure to download the most recent version of the ANA app to your smartphone.
The official ANA app must be downloaded and installed before boarding.
Tap the menu on the left side of the app screen.
Tap International MY SKY CHANNEL from the menu list to connect.
You can use MY SKY CHANNEL ahead of time to find out what entertainment options will be available on your flight and to make a list of favorites.
You can enjoy your selections via your individual seat monitor on the aircraft.
This service allows you to use the Internet to enjoy browsing websites, sending and receiving messages, and much more. *1
First Class and Business Class travelers can use the service free of charge. If you wish to make use of the service, collect a free voucher card from a cabin attendant (only valid for the boarded flight). *2
Premium Economy and Economy Class travelers can use the service for a fee. *3
Devices with wireless capability can be used, such as your smartphone, tablet, or notebook PC.
Plan Name | Fees (USD) |
---|---|
30 minute Plan | $6.95 |
3 hour Plan | $16.95 |
Full-Flight Plan (max. 24 hours) | $21.95 |
Credit card payment only (VISA, MASTERCARD, DISCOVER, AMEX, JCB, DINERS)
ANA Wi-Fi Service, available approximately 10 minutes after departure until about 10 minutes prior to landing.
Aside from takeoff and landing, you can enjoy in-flight connectivity in all air spaces throughout your entire flight.
Please note the internet communication environment in the cabin is not at the same level as on the ground, both in terms of speed and capacity.
The communication environment may be different from what is expected when sending and receiving file attachments, downloading video content and playing online games, etc.
We recommend only using the service for sending and receiving texts and viewing Web pages on smartphones and tablets.
There may be areas where communications may not be possible, even when flying over countries which permit the use of satellite connectivity.
Furthermore, disconnection may occur for unforeseen reasons, such as the domestic situation and weather conditions in the countries where the aircraft is flying over.
0120-921-918 (Toll-free number for calls from within Japan / Japanese support)
+81-3-4589-9497 (Number for calls from outside Japan / Japanese support)
+1-949-204-4523 (English support)
The Internet connection service for ANA Wi-Fi Service2 is provided by Panasonic Avionics.
If you have any questions and/or comments, please contact Panasonic Avionics Customer Care.
This service allows you to use the Internet to enjoy browsing websites, sending and receiving messages, and much more. *1
First Class and Business Class travelers can use the service free of charge. If you wish to make use of the service, collect a free voucher card from a cabin attendant (only valid for the boarded flight). *2
Premium Economy and Economy Class travelers can use the service for a fee. *3
Fee plans for certain B777-300ER aircraft will gradually be changed to those below. For details, please see the portal site.
Plan Name | Fees (USD) |
---|---|
30min Plan | $6.95 |
3hr Plan | $16.95 |
Full Flight Plan | $21.95 |
Credit card payment (VISA, MASTERCARD, DISCOVER, AMEX, JCB, DINERS), Google Pay, Apple Pay
ANA Wi-Fi Service, available approximately 10 minutes after departure until about 10 minutes prior to landing.
Please note the internet communication environment in the cabin is not at the same level as on the ground, both in terms of speed and capacity.
The communication environment may be different from what is expected when sending and receiving file attachments, downloading video content and playing online games, etc.
We recommend only using the service for sending and receiving texts and viewing WEB pages on smartphones and tablets.
There may be areas where communications may not be possible, even when flying over countries which permit the use of satellite connectivity.
Furthermore, disconnection may occur for unforeseen reasons, such as the domestic situation and weather conditions in the countries where the aircraft is flying over.
passenger.care@inmarsat.com (Available in Japanese & English)
ANA Wi-Fi Service is provided by JSAT MOBILE Communications Inc. and Inmarsat.
The Internet access service is provided by JSAT MOBILE Communications Inc.
If you have any questions and/or comments, please contact the Inmarsat Customer Care Center.