Duty Free Shopping

In-flight Duty-Free Shopping at ANA SKY SHOP

Our excellent, wide-ranging product lineup includes many other items in addition to those shown above.
Please see the ANA SKY SHOP Digital Catalog for further details.

ANA SKY SHOP Digital Catalog

Digital Catalog (for May - June)

Information

  • Notice about Credit card usage limits
    Credit card payments (including ANA Cards) are accepted up to 200,000 yen on all routes.
  • Notice Regarding Partial Malfunctions in the Pre-Order Service
    Due to the website renewal implemented on April 15, 2025, some customers are experiencing problems using the pre-order service. We are currently investigating the cause. We sincerely apologize for any inconvenience this may cause.
    In particular, we have confirmed that this issue may occur when accessing the service via the ANA App.
    If you are unable to successfully complete your reservation using the ANA app, please re-apply using the "Go to the Flight Resevation Confirmation screen" button on the ANA In-Flight Duty Free Pre-Order Service page on ANA SKY WEB. We will provide further information as soon as the issue is resolved.
  • Sale of the sweet potato shochu "Murao" will be resumed
    Sale of the sweet potato shochu "Murao" will be resumed through the Pre-Order Service. Details are as follows.
    • Start date: Flights departing from May 1, 2025
    • Pre-order start date: April 22, 2025
    • Price: 4,900 yen (new price)
  • For passengers on flights to/ from Kansai: Some products cannot be ordered in-flight. Please check P. 8-11 of the ANA SKY SHOP Digital Catalog for further details.
  • Beginning May 1, all tobacco products are being sold only through the Pre-Order Service. For details, please see the Pre-Order Service website.
  • The sales details can be confirmed on the pre-order service page below.

Advantages of Duty Free Shopping at ANA SKY SHOP

Contact Information for Inquiries about Products

ANA International In-flight Sales

0120-283-757 (toll-free)

03-6253-7282 (charged)

Operator hours: Monday-Friday 09:00-17:00 (not available on Saturday, Sunday, national holidays, on the year end/New Year holiday period)

  • * Depending on circumstances, reception hours might be changed.

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