Lounge Access

ANA Mileage Club Premium Member Lounge Access

Airport lounges around the world are open to Premium Members. Miles, Upgrade Points or ANA SUITE LOUNGE vouchers may be required.

  • Bronze Service members can use miles or Upgrade Points to access the lounges.
  • To find out more about the lounges listed below, please visit Airport Lounges.

Eligibility

Premium Members can enjoy any of our lounges by presenting one of these cards:

  • Your digital card or status card
    • Primary member only
  • Your digital card or ANA Super Flyers Lounge Card
    • Super Flyers primary member and Super Flyers Family Card Holders
  • Million Miler Lounge Access Card
    • Million Miler customers with 2 million Lifetime Miles traveling on ANA Group-operated flights or codeshare flights

Travel Companions

Members can extend lounge access to those they’re traveling with. The companion must meet one of these criteria:

  • Departing the same day as the primary member on an ANA Group-operated flight, a codeshare flight (operated by AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air and StarFlyer), or a Star Alliance member airline-operated flight.
  • Departing on the same flight as the primary member on flights operated by non-Star Alliance partner airlines or operated by a Star Alliance Connecting Partner.

If you’re a Million Miler member with 2 million Lifetime Miles, your companions can enjoy the lounge as long as they’re traveling on an ANA Group-operated flight or codeshare flight (operated by AIRDO, IBEX Airlines, Oriental Air Bridge. Solaseed Air and StarFlyer) on the same day as you.

Please note that lounge access policies vary by operating airline; therefore, your travel companions may not be able to enjoy the lounges for flights operated by non-Star Alliance partner airlines or Star Alliance Connecting Partner.

Registered Award Users

Have a family member who wants to enter a lounge when they are not traveling with you? No problem. As a Premium Member, you can use Upgrade Points to invite up to five family members to enjoy the lounge.

Just make sure to complete the Award User Registration ahead of time.

  • Award users must be family members within two degrees of relationship.
  • This also applies to guests boarding Japan domestic ANA flights or codeshare flights (operated by AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air or StarFlyer) with an ANA flight number.

Passengers with ANA SUITE LOUNGE Vouchers

With an ANA SUITE LOUNGE voucher, you can use ANA designated lounges, such as ANA SUITE LOUNGE and ANA LOUNGE. Please present the voucher to the ANA SUITE LOUNGE representative when you enter the lounge. Each voucher allows access for one person.

Designated Airport Lounges

Flight From Japan From Outside Japan
When boarding ANA Group-operated flights
  • ANA Airport Lounges in Japan
  • Star Alliance Member Airline Lounges
  • Star Alliance Member Airline Lounges
When boarding Star Alliance Member Airlines operated flights
  • ANA Airport Lounges in Japan
  • Star Alliance Member Airline Lounges
  • Star Alliance Member Airline Lounges
  • Lounges designated by the operating airline
When boarding connecting flights operated by Star Alliance Connecting Partner
  • Lounges designated by the operating airline
  • Lounges designated by the operating airline
When boarding flights operated by partner airlines who are not a Star Alliance members
  • Lounges designated by the operating airline
  • Lounges designated by the operating airline

How to Access the Lounges

When boarding ANA Group-operated flights or Star Alliance member airlines-operated flights

After you’ve completed the check-in procedures for your flight, head to the lounge. Show your ANA Mileage Club app digital card or status card and your boarding pass as you enter.

Using Miles or Upgrade Points

Before you enter the lounge, please let our associate know if you would like to use miles or Upgrade Points. You should also be prepared to provide:

  • The Premium Member’s 10-digit ANA Mileage Club Membership Number
  • The Premium Member’s full name
  • The name of the person(s) boarding the flight

Eligible Guests

Want to Find Out More?

Concierge Service

Our exclusive Concierge Service is available for our Diamond Service Members (primary member only) and our Million Milers with 2 million or more lifetime miles.

About the Service

Our concierge staff ensures you are as comfortable as possible while you wait for your flight. In addition, they’re happy to help with reservations for future trips or to make copies of business documents.

Available Locations

When boarding ANA Group-operated flights

Available at the ANA SUITE check-in counter at:

  • Narita Int'l Airport (International Terminal 1)

Available at the ANA SUITE LOUNGE at:

  • Haneda Int'l Airport (International Terminal)
  • Narita Int'l Airport (International Terminal 1)

Note: Detailed information on each Japan domestic airport is available on the ANA Japan website.

Designated Airport Lounges

Flight Available lounges
When boarding ANA Group-operated flights
  • ANA Airport Lounges in Japan
When boarding a codeshare flight with an ANA flight number,
including flights operated by AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air and STARFLYER.
  • ANA Airport Lounges in Japan
  • Only available in airports with ANA lounges

How to Access the Lounges

When boarding ANA Group-operated flights or ANA codeshare flight with an ANA Flight Number (AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air and STARFLYER)

Simply touch the lounge access reader with the same IC or 2D barcode you used when passing through Security. If you have traveling guests, please press the “Guests Here” button.

Guest Access
  1. After pressing the “Guests Here” button, touch the lounge access reader again with the Premium member’s IC or 2D barcode.
  2. Have your guest touch the lounge access reader with the IC card or 2D barcode they used at Security.
Eligible IC Types
  • ANA Card Premium
  • ANA Card with IC function
  • ANA VISA Prepaid Card (restricted-charging type)
  • ANA Mileage Club Card with IC function
  • Cell phone with IC function
  • 2D barcodes shown below
Mobile phone with IC function

Only available for Android devices with OSAIFU-KEITAI® (digital wallet)

  • To use the service, please register for SKiP service from the ANA website homepage (smartphone version)
e-ticket (itenary)
boarding pass
printed 2D barcode
download barcode on Wallet app

Customers using devices installed with iOS 9.0 or above can use the Wallet app

  • Those with iOS 6.0 to 8.4.1 can use the Passbook app
  • Wallet cannot be used on the iPad
  • Wallet is not available on Android devices
Apple watch

It must be paired with an iPhone that has the ANA app installed

ANA Mileage Club app digital card
  • Requires the download of the ANA Mileage Club app

Eligible Guests

Premium Members may enjoy our lounges when flying on an ANA Group-operated flight or a codeshare flight (operated by AIRDO, IBEX Airlines, Oriental Air Bridge, Solaseed Air or StarFlyer) with an ANA Flight number.

Diamond Service Members

Accommodations Member and Guest 1 Guests 2, 3 and 4:
Number of required miles or points per person
Registered Award Users not accompanied by the member:
Number of points required per person
ANA SUITE LOUNGE
Haneda Airport, New Chitose Airport, Itami Airport, Fukuoka Airport, Naha Airport
ANA LOUNGE
Haneda Airport, New Chitose Airport, Sendai Airport, Komatsu Airport, Itami Airport,
Kansai Airport, Okayama Airport, Hiroshima Airport, Matsuyama Airport, Fukuoka Airport,
Kumamoto Airport, Kagoshima Airport, Naha Airport
ANA ARRIVAL LOUNGE
Narita Airport (Domestic Departure Lounge)
Centrair Airline Lounge
Nagoya (Chubu) Airport
"Lounge Oyodo"(Shared Oyodo)
Miyazaki Airport
Present your digital card or status card 2,000 miles or 2 Upgrade Points 2 Upgrade Points
ANA ARRIVAL LOUNGE
Haneda Airport, Narita Airport (Domestic Arrival Lounge)
Present your digital card or status card Not available Not available

Platinum Service Members

Accommodations Member and Guest 1 Guests 2, 3 and 4:
Number of required miles or points per person
Registered Award Users not accompanied by the member:
Number of points required per person
ANA LOUNGE
Haneda Airport, New Chitose Airport, Sendai Airport, Komatsu Airport, Itami Airport, Kansai Airport,
Okayama Airport, Hiroshima Airport, Matsuyama Airport, Fukuoka Airport,
Kumamoto Airport, Kagoshima Airport, Naha Airport
ANA ARRIVAL LOUNGE
Narita Airport (Domestic Departure Lounge)
Centrair Airline Lounge
Nagoya (Chubu) Airport
"Lounge Oyodo"(Shared Oyodo)
Miyazaki Airport
Present your digital card or status card 2,000 miles or 2 Upgrade Points 2 Upgrade Points

Bronze Service Members

Accommodations Primary member 1st-4th Guests:
Number of required miles or points per person
Registered Award Users not accompanied by the member:
Number of points required per person
ANA LOUNGE
Haneda Airport, New Chitose Airport, Sendai Airport, Komatsu Airport, Itami Airport,
Kansai Airport, Okayama Airport, Hiroshima Airport, Matsuyama Airport, Fukuoka Airport,
Kumamoto Airport, Kagoshima Airport, Naha Airport
ANA ARRIVAL LOUNGE
Narita Airport (Domestic Departure Lounge)
Centrair Airline Lounge
Nagoya (Chubu) Airport
"Lounge Oyodo"(Shared Oyodo)
Miyazaki Airport
Present your digital card or status card and 1,000 miles or 2 Upgrade Points 2 Upgrade Points 2 Upgrade Points

Super Flyers Members (Primary Members, Super Flyers Family Card Holders)

Accommodations Member and Guest 1 Guests 2, 3 and 4:
Number of required miles or points per person
Registered Award Users not accompanied by the member:
Number of points required per person
ANA LOUNGE
Haneda Airport, New Chitose Airport, Sendai Airport, Komatsu Airport, Itami Airport,
Kansai Airport, Okayama Airport, Hiroshima Airport, Matsuyama Airport, Fukuoka Airport,
Kumamoto Airport, Kagoshima Airport, Naha Airport
ANA ARRIVAL LOUNGE
Narita Airport
Centrair Airline Lounge
Nagoya (Chubu) Airport
"Lounge Oyodo"(Shared Oyodo)
Miyazaki Airport
Present your digital card or status card 2,000 miles or 2 Upgrade Points 2 Upgrade Points

Million Milers (2 Million Lifetime Miles or More)

Accommodations Member and Guest 1 Guests 2, 3 and 4:
Number of required miles or points per person
Registered Award Users not accompanied by the member:
Number of points required per person
ANA SUITE LOUNGE
Haneda Airport, New Chitose Airport, Itami Airport, Fukuoka Airport, Naha Airport
ANA LOUNGE
Haneda Airport, New Chitose Airport, Sendai Airport, Komatsu Airport, Itami Airport,
Kansai Airport, Okayama Airport, Hiroshima Airport, Matsuyama Airport, Fukuoka Airport,
Kumamoto Airport, Kagoshima Airport, Naha Airport
ANA ARRIVAL LOUNGE
Narita Airport (Domestic Departure Lounge)
Centrair Airline Lounge
Nagoya (Chubu) Airport
"Lounge Oyodo"(Shared Oyodo)
Miyazaki Airport
Present Lounge Access Card 2,000 miles Not available
ANA ARRIVAL LOUNGE
Haneda Airport, Narita Airport (Domestic Arrival Lounge)
Present your digital card or status card Not available Not available

Please be aware of these important notices

  • On Japan domestic flights, lounges are not available for use in the arrival airport.
  • Lounges cannot be used when boarding codeshare flights departing from terminals that do not have ANA lounges or from airports not listed above.
  • For customers with two or more membership statuses, such as Diamond, Platinum or Bronze Service Members who are also Super Flyers Members, the higher number of accompanying passengers (travelling guests) will apply. (Guest numbers for membership statuses will not be added together.)
  • If a lounge is at full capacity when you arrive, you will not be able to
  • Availability of airport lounge use is subject to change without notice.
  • Children under the age of three will not be counted as guests for Japan domestic flight lounges.
  • Detailed information on each Japan domestic airport is available on the ANA Japan website.

Want to Find Out More?

Concierge Service

Our exclusive Concierge Service is available for our Diamond Service Members (primary member only) and our Million Milers with 2 million or more lifetime miles.

About the Service

Our concierge staff ensures you are as comfortable as possible while you wait for your flight. In addition, they’re happy to help with reservations for future trips or to make copies of business documents.

Available Locations

When boarding ANA Group-operated flights

Available at the ANA SUITE CHECK-IN counter at:

  • Haneda Airport (Domestic Terminal 2)

Available services at ANA SUITE LOUNGE at:

  • Haneda Airport (Domestic Terminal 2)
    • New Chitose Airport
    • Itami Airport (South Terminal)
    • Fukuoka Airport (Domestic Terminal)
    • Naha Airport (Domestic Terminal)

Note: Detailed information on each Japan domestic airport is available on the ANA Japan website.