Material Issues for Competitive Advantage:
1-2. Employee Growth and Team Spirit

Background

• Human capital is the greatest driver of value creation and a source of differentiation
• The strength of the group is teamwork, emerging from the spirit of Wakyo (close cooperation)
• The consistent recruitment and training of employees is vital to the continuation and enhancement of our route network

Vision

We offer the greatest support possible to ensure every employee feels a sense of fulfillment and accomplishment as they grow through their work, contributes their talents, and plays an active role. We also encourage employees to take on challenges, fostering the Anshin, Attaka, Akaruku-genki! (Trustworthy, Heartwarming, Energetic) culture to create an organization capable of change.

Policy / Basic Approach

We define people as a materiality at the ANA Group (human capital, DEI, and human rights).
Our aim is to create a virtuous cycle of value-added creation through investments in human capital to maximize the power of our people and teamwork, the true sources of value creation. In this way, we will seek sustainable corporate value enhancement.
Further, diversity, equity, and inclusion (DEI) is a groupwide effort under which we develop human capital for sustainable growth and to respond to the diversity of our customers.
Meanwhile, ANA Group business operations have the potential to impact the human rights of a variety of stakeholders. We take appropriate measures to respect the human rights of group employees as well as the rights of people in our supply chain.

Risks and Opportunities

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