The ANA Group's Human Resources

Contributions to SDGs

3:GOOD HEALTH AND WELL-BEING 5: GENDER EQUALITY 8: DECENT WORK AND ECONOMIC GROWTH 10. REDUCED INEQUALITIES

The ANA Group's combined strength is enhanced by respecting diversity and drawing on the potential and unique strengths of each employee.

Basic Approach

We define people as a materiality at the ANA Group (human resources, DEI, and human rights). During the COVID-19 pandemic, we reaffirmed that human resources, added recently as a materiality, is a source of ANA Group value creation.
We must invest more in people if we are to return to a path of growth.
Diversity, equity, and inclusion (DEI) is a groupwide effort under which we develop human resources for sustainable growth and to respond to the diversity of our customers.
Meanwhile, ANA Group business operations impact the human rights of a variety of stakeholders. We take appropriate measures to respect the human rights of group employees as well as the rights of people in our supply chain.
By appropriately addressing people issues, we aim to enhance corporate value sustainably, enriching the lives of our employees, their families, and others whose lives we impact.

As we set ANA's Way as the fundamental action guideline, we respect the differences between each other (D&I) and we improve engagement by increasing ease and fulfillment of work.We will also enhance basic quality and productivity, generate innovation and improve customer satisfaction and corporate value with the combination of Human Resources and Digital. By focusing on the 'people' and by making a scheme where 'people' can participate actively, the company can lead a sustainable growth.

ANA Group Human Resources Development

We strive to instill an understanding of our Mission Statement and Management Vision, as well as developing and evolving ANA’s Way as an ingrained part of our corporate culture. We also encourage organizational and human development on an ongoing basis to promote the ANA Group identity.

In 2019, we reorganized the ANA’s Day Training for all group employees, returning to our founding philosophy of hardship now, yet hope for the future and “Wakyo” (close cooperation). In addition, we also hold discussions regarding sustainable growth of the ANA Group.

In addition to existing training programs for each job level, we provide not only business skills training, but also leadership development programs through liberal arts and field work outside the company, as well as an in-house open recruitment system. As we aim to become the leading airline group in the global market, we offer global human resources development programs to develop human resources who can both understand various cultures, customs, and values and take action based on acquired knowledge.

Education and training program
Example: ANA Global Staff (clerical work)

ANA and ANA group companies both provide education and training programs. There are also correspondence education and special offers of language schools as self-development programs.Additionally, skills required for ANA employees are set as business fundametals. In this way, we develop human resources that have an understanding of different cultures, customs and values when excersing their abilities.
ANA and ANA group companies both provide education and training programs. There are also correspondence education and special offers of language schools as self-development programs.Additionally, skills required for ANA employees are set as business fundametals. In this way, we develop human resources that have an understanding of different cultures, customs and values when excersing their abilities.

Various training modules and systems

ANA Group Business School

In addition to group training for different levels in the organization, the ANA Group offers ANA Group Business School for future leaders of the organization.
The Business School focuses not only on the development of business skills, but also helps participants develop their strengths and sensitivities through offsite field work so they can expand their views and enhance their capabilities as next-generation leaders.

Career Development Training / New Managers Training

ANA Group employees join the organization under different circumstances, and have various thoughts about their future when they reach a certain management level. Employees are given the opportunity to share their views with colleagues from different backgrounds, acquire the skills necessary for their new positions, and build networks across the Group.

Internal Job Postings within the ANA Group

There are a variety of domestic and international job postings within the Group that help enhance career development and applications throughout the organization, which help boost the capabilities of the Group as a whole.

Internal Job Postings for Overseas On-the-Job Training

We have a system for employees to apply for overseas on-the-job training as a stage for personal growth and for developing talent that will contribute to the Group's growth.

Global Skills Improvement Training

To develop people who can execute operations on behalf of the Group on the global stage, we offer a program to help with cross-cultural understanding, which is a skill that is crucial in global business.

Global Stretch Training

We are expanding training and job opportunities for employees hired abroad so that they can contribute to the development of leaders at overseas offices and help globalize our domestic offices.
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