The ANA Group's Human Resources
Contributions to SDGs
The ANA Group's combined strength is enhanced by respecting diversity and drawing on the potential and unique strengths of each employee.
Basic Approach
We define people as a materiality at the ANA Group (human resources, DEI, and human rights). During the COVID-19 pandemic, we reaffirmed that human resources, added recently as a materiality, is a source of ANA Group value creation.
We must invest more in people if we are to return to a path of growth.
Diversity, equity, and inclusion (DEI) is a groupwide effort under which we develop human resources for sustainable growth and to respond to the diversity of our customers.
Meanwhile, ANA Group business operations impact the human rights of a variety of stakeholders. We take appropriate measures to respect the human rights of group employees as well as the rights of people in our supply chain.
By appropriately addressing people issues, we aim to enhance corporate value sustainably, enriching the lives of our employees, their families, and others whose lives we impact.
ANA Group Human Resources Development
We strive to instill an understanding of our Mission Statement and Management Vision, as well as developing and evolving ANA’s Way as an ingrained part of our corporate culture. We also encourage organizational and human development on an ongoing basis to promote the ANA Group identity.
In 2019, we reorganized the ANA’s Day Training for all group employees, returning to our founding philosophy of hardship now, yet hope for the future and “Wakyo” (close cooperation). In addition, we also hold discussions regarding sustainable growth of the ANA Group.
In addition to existing training programs for each job level, we provide not only business skills training, but also leadership development programs through liberal arts and field work outside the company, as well as an in-house open recruitment system. As we aim to become the leading airline group in the global market, we offer global human resources development programs to develop human resources who can both understand various cultures, customs, and values and take action based on acquired knowledge.
Education and training program
Example: ANA Global Staff (clerical work)
Various training modules and systems
ANA Group Business School
ANA Business School targets all group companies, including ANA and ANA Holdings, which form the core of the group, and develops human resources who will lead the group's business operations in the future.
- At this school, participants learn key strategic theories and the ability to apply them to their own companies. In addition, participants learn about acquiring the ability to take a bird's-eye view of the ANA Group as a whole, as well as researching, planning, and implementing future leadership through group learning.
- The purpose of this school is to develop human resources who will lead the group's businesses in the future, in addition to improving employee motivation, knowledge, and skills.
- By training future executives internally at this school, it is estimated that the cost of hiring executives from outside was reduced by approximately 330 million yen.
- Participants in this school in FY2023 were 0.01% of all group employees.
Career Development Training / New Managers Training
ANA Group Digital Resonance
- This training provides knowledge on the latest digital and IT technology, data utilization, etc. We also provide practical training on DX-related development and operation.
- This training not only develops human resources who can promote various DX promotion projects, but also transforms business processes using DX and improves customer satisfaction using DX.
- We estimate that costs have been reduced by approximately 1.45 billion yen by utilizing DX using advanced digital talent trained in-house.
- Participants in this training in FY2023 were 0.24% of all group employees.
Internal Job Postings for Overseas On-the-Job Training
Global Skills Improvement Training
