Services for Business Class Passengers
Our Business Class passengers will receive world-class treatment when flying with ANA. That means elevated service from the moment you arrive at the departure airport, continuing with luxurious and attentive in-flight services, then sending you on your way after arrival.
Business Class Airport Services
We strive to make all the steps, from check-in to the boarding gate, as easy and comfortable as possible for our Business Class passengers, including priority check in at some airports. Just look for the Business Class sign.
If you have already checked in online, there is no need to go to the check-in counter. For more information, refer to Online Check-In.
Business Class Priority Baggage
Business Class passengers who wish to check bags should proceed to the baggage drop counter, where a Priority baggage tag will be attached. These bags will arrive at Baggage Claim after any First Class priority bags. Get More Baggage Information.
Fast Track Security
Some airports offer Fast Track check-in for Business Class passengers, making the security check smoother. Please check the airport guide for your departure airport. Get Airport and City Information.
Priority Boarding
Business Class and First Class passengers receive priority boarding after those who need special assistance.
- * From June 19th, 2020, the priority boarding service is temporarily suspended on ANA Group Filghts.
Disembarking
Business Class passengers are welcome to disembark first from the aircraft. If you have checked bags, proceed to Baggage Claim, where your prioritized bags should arrive promptly.
Also, Business Class passengers disembarking at Narita Airport can relax in the ANA Arrival Lounge before connecting to a domestic flight or leaving the airport. Find out more about our Narita Airport Lounges.
Business Class Lounge Access
Business Class passengers on ANA-operated international flights are invited to spend time in ANA lounges and ANA-affiliated lounges. Eligibility for lounge access and service details vary by airport.
ANA LOUNGE
"ANA LOUNGE" is available at Haneda Airport, Narita Airport, Kansai Airports and Honolulu Airport. At airports other than the above, our partner airline lounges are available. Please see lounge Information for more details.
Explore Comfortable Business Class Seats
Our Business Class seats offer world-class comfort and functionality. Depending on the aircraft, seats feature fully flat seats, doors for privacy, large LCD wide-screen monitors, closets for storage, and much more. Explore our Business Class options below.
The Room
These wide seats all come with a door with direct aisle access, alternating between forward- and rear-facing rows to provide the highest level of privacy and comfort available in Business Class. See details of The Room.
Available on:
- B777-300ER (new 212-seat)
ANA BUSINESS STAGGERED
ANA was the first Japanese airline to adopt the staggered seat arrangement. This ground-breaking setup enables you to enjoy direct aisle access no matter where you are seated.
See details of ANA BUSINESS STAGGERED.
Available on:
- B787-9
- B787-8 (184/169-seat)
- B777-300ER
- A380
- B787-10
ANA BUSINESS CRADLE
For a pleasant flight experience, this seat boasts a spacious pitch and a footrest that can be adjusted to four different heights. It is equipped with an array of functions, including a 12.1-inch touch-panel LCD monitor, a large table, a universal power port, and more. See details of ANA BUSINESS CRADLE.
Available on:
- B787-8 (240 seats)
- B767-300ER (202seats)
Other Business Class Seats
Our other Business Class seats offer plenty of leg room for a relaxing, comfortable journey.
Available on:
Business Class Dining and Drinks
The Connoisseurs
To ANA, a "Connoisseur" is the embodiment of the ultimate host: someone with great knowledge in entertaining your palate. With the professional expertise of master chefs, beverage specialists and ANA chefs, we open new frontiers in the art of dining 30,000 feet in the sky. Enjoy the finest cuisine, only with ANA.
For details, Please refer to THE Connoisseurs.
Business Class Pre-Order Meal Service
Business Class passengers can pre-order their preferred meal. For Tokyo departures on certain routes, passengers can also choose collaboration menus served on other routes. Get the detail of the Pre-Order Meal Service.
Business Class Dining
Made with the finest and freshest seasonal ingredients for gorgeous flavor, our Business Class cuisine is planned and executed by prominent chefs from inside and outside Japan.
Highlights from the December 2020 to February 2021 menu on flights from Japan.
For information on children's meals and meals meeting specific health or religious dietary requirements, please see Children's and Other Special Meals.
Japanese and International Cuisine
We invite you to enjoy these meals created by some of the Japan and the world's most renowned chefs.
Nogizaka-Shin
A collaboration menu with the renowned "Nogizaka-Shin", that is located on a road near Nogi Shrine. The appetizers are a lineup of delicately-finished delights such as a dashi-infused Japanese omelette with fresh seaweed, octopus cooked with azuki beans, and soft and fresh karasumi with taro, all of which you see the effort and detail which Shin is known for. The main dish is a combination of stewed pork and yellowtail cooked with daikon radish. Combining the classics of winter, this menu has a refreshing and elegant taste that you will never tire of.
Applicable Routes: Routes from Narita/Haneda to North America (excluding Honolulu), Europe, Mexico, and Oceania (excluding some flights)
Yonemura
A collaboration menu with Mr. Masayasu Yonemura, the owner-chef of "Yonemura". This is our 10th year of collaborating with Mr. Yonemura on in-flight meals. The appetizer offering of black pepper and cheese-flavored chou puff stuffed with crab salad will surprise your tastebuds. The main meat dish is a braised beef short rib paired with the winter delicacies of lily root and soft cod roe. Please enjoy this unique pairing of Japanese and Western ingredients and flavors.
Applicable Routes: From Narita/Haneda to Thailand, Singapore, Indonesia, Malaysia (excluding late-night flights) and India
Desserts by Pierre Hermé Paris
Mr. Pierre Hermé has been awarded as "The World's Best Pastry Chef" by The World's 50 Best Restaurants Academy. His creative pastry making has been highly praised by sweets enthusiasts all over the world. Please enjoy "The World of Taste, Sense and Delight" created by "the Picasso of Pastry."
Applicable Routes: Routes From Narita/Haneda to North America, Mexico, Oceania and Asia (excluding some flights)
Light Dishes
We invite you to enjoy these light dishes whenever you want during your flight. You will also find these dishes are a delicious follow-up to alcoholic beverages.
Rich-Tasting Miso Ramen "Daichi"
No meat is used in to produce these noodles. Instead, soybeans are used to create a topping with the texture and flavor of meat, making the ramen even healthier. The noodles used in the dish are also unique, as they are cut into flat strips. Savor the depth and richness of the nostalgic miso flavor.
Applicable Routes: Routes from North America (excluding Honolulu) to Narita/Haneda, and routes between Narita/Haneda and Europe (excluding Vladivostok), Oceania, India, Malaysia, Thailand, Singapore and Indonesia
OTHER LIGHT DISHES
Rice Crackers "Arare" (vegetarian and halal-certified, gluten-free)
Sangenton Pork Cutlet and Curry with Steamed Rice
Business Class Drinks
Sit back and relax on board with one of our Business Class beverages. ANA staff and external advisors carefully select each offering.
ANA's Premium Wine Selection
Champagne
Champagne Duval-Leroy Brut Réserve
Champagne, France
A family owned Champagne house since 1859, Duval Leroy is well implanted in the heart of the region, especially in Côte des Blancs. The Brut Reserve is a vinous Champagne, with dry fruit, sweet apple and pastry flavors. On the palate, the attack is broad, then the bubbles are very fine and the mousse is creamy and fresh. The persistent and salty finish is lifted with notes of sweet spices, biscuit and white bread. Grapes: Pinot Noir, Meunier, Chardonnay.
Available Routes: Business Class on North America (excluding Hawaii), Mexico, Europe (excluding Vladivostok) and Oceania routes
Wine
Château Castegens 2016
Bordeaux, France
This old, historical Château, already a witness to the battle of Castillon in 1453, isproducing wines from its 28 hectares limestone and clay based vineyard. The 2016has both the power and the elegance of this excellent vintage. A solid, firm Bordeaux,with a blackberry and vanilla dominated aromatic profile, a dense, palate and asustained black fruit aftertaste. Grapes: Merlot / Cabernet Franc.
Available Routes: Business Class on Europe (excluding Vladivostok) route
Chateau Ste Michelle Chardonnay Mimi 2017
Columbia Valley, USA
A fleshy, opulent, textured, Chardonnay from the leading winery in Washington State. Lightly oaked, soft, smooth and round wine displaying ripe apple notes with apersistent brioche and toasty finish. Grape: Chardonnay.
Available Routes: Business Class on North America routes (excluding Hawaii), Mexico and Oseania route
Japanese Sake
Nanbu Bijin Daiginjo
Nanbu Bijin, Iwate
This brewery was founded in 1902 in the southern region of Iwate prefecture, which is blessed with a wonderful climate and abundant water. They longed to "make beautiful sake" and thus named the brewery "Nanbu Bijin (Southern Beauty)." Made from specially cultivated "Ginotome" rice from Ninohe City, Iwate, the rice grains used in this special sake have been polished down to half their size. It is a gorgeously moist sake with an apple-like aroma, a well-balanced and refreshing Daiginjo that retains its sweetness and umami. Rice: Special Ginotome (Iwate) / Alcohol Percentage 16%
Available Time Period: December 2020 to February 2021
Available Routes: North America, Europe, Mexico, Oceania, Hawaii, India, Thailand, Malaysia, Singapore, Indonesia Routes
Kubota Manjyu
Asahi Brewery, Niigata
Founded in 1830, this sake brewery is located in Nagaoka City, Niigata prefecture, a region known for its sake production. This sake has a refined taste with a harmonious combination of umami, sweetness, and sourness enveloped in a softness. Rice: Koji rice: Gohyakumangoku / Kake rice (Niigata) Alcohol Percentage 15%
Available Time Period: December 2020 to February 2021
Available Routes: Business Class North America, Europe, Mexico, Oceania Routes
Kamoshibito Kuheiji Junmai Daiginjo Yamadanishiki EAU DU DESIR
Banjo Sake Brewery, Aichi
Founded in 1646, the Kamoshibito Kuheiji brand derived from Kuheiji name which has been passed down from generation to generation. In addition to fruits such as white peach and pear, you will also get a hint of a white flower-like scent and spices such as cumin. As soon as you take a sip, the taste will take an about turn bringing forth the sweetness of an Andes melon and leaving a pleasant bitterness of citrus peel. This sake enhances the sourness and bitterness of well-flavored dishes. Rice: Yamadanishiki (Kurodasho, Hyogo) / Alcohol Percentage 16%
Available Time Period: December 2020 to February 2021
Available Routes: Hawaii, India, Thailand, Malaysia, Singapore, Indonesia Routes
Junmai Ginjo Itteki Nyukon
Kamotsuru Sake Brewing, Hiroshima
Founded in 1873 in Saijo, one of Japan's three major brewing regions. "Powerful Dry Junmai Ginjo," to which the chief brewer devoted himself to every grain of rice and drop of water, won the gold medal in the "SAKE-China" Ginjo/Junmai Ginjo category at the 2019 Japan Sake Fair. It is sharp but with a dry yet delicious taste. From simply seasoned to oily dishes, this is a sake that pairs well with various Japanese, Western and Chinese dishes. Rice: Hattan Nishiki and others (Hiroshima) / Alcohol Percentage 15%-16%
Available Time Period: December 2020 to February 2021
Available Routes: Business Class Vietnam, Cambodia, Myanmar, Philippines, East Asian Routes
ANA's Specialty Coffee Selection
Our very special brew is made with coffee beans from sustainable Rainforest Alliance Certified* farms in Brazil. Green seeds are removed after the pulp of the coffee cherry dries. The natural processing of beans produces a gentle fruity sweetness in the coffee. The bean cores roast softly in tender waves of heat, developing a fragrance of roasted nuts and a semi-sweet lingering finish reminiscent of caramel.
- *Rainforest Alliance™ is an international nonprofit organization who stands for biodiversity conservation and sustainable livelihoods.
Notes
- Food and drinks are subject to change without notice. Your choice may not always be available.
- All photos are sample images.
- For information on the source of the rice used in accordance with the Rice Traceability Law, see Source of rice used in accordance with Rice Traceability Law (PDF).
Search for Meals and Drinks on Your Route
Children's Meals and Meals for Dietary Requirements
ANA offers a wide selection of special meals for children and babies. We also have meals for passengers with specific dietary requirements for health or religious reasons, and for those with diet restrictions. Most require advance notice.
Get the details about Children's and Other Special Meals.
Business Class Wi-Fi and Entertainment
In-flight Wi-Fi and entertainment for ANA Business Class (international flights) passengers. See details on ANA Wi-Fi Service.
In-Flight Entertainment
Flying in Business Class also means you can enjoy our in-flight entertainment in style with large LCD or 4K monitors that make it feel like home.
ANA Wi-Fi Service
We offer an in-flight Internet connection service (charged). You can use Internet, e-mail, and SNS with smartphone or tablet that can connect to wireless LAN during the flight.
Laptop Battery Rental
Business Class passengers can rent an external laptop battery for use on aircraft where there is no in-seat power in Business Class. Get the detail on renting an external battery.
ANA Business Class Duty-Free Shopping
ANA offers a wide range of In-flight sales lineups. Please enjoy affordable price only available at Duty-Free Shopping.
Business Class Amenities
To create a relaxing experience in the sky, ANA offers a selection of comfortable and useful amenities to our Business Class passengers. Feel free to request them from one of our cabin attendants.
- * Amenity services may vary by route.
- * Images are used for reference purposes only.
A Comfortable Relaxing Experience in the Sky
Our new comforter features Maruhachi Mawata feather down. The new pillow boasts two layers—one filled with feather down for an airy, fluffy quality, and the other made from soft, springy polyurethane foam—for a completely unique feel. Our bed pad is a version of Nishikawa Sangyo's Air Cyclone®, which has been customized to fit our Business Class staggered seats perfectly. It boasts three special layers and the optimal degree of resilience, allowing you to turn over in your sleep easily. With excellent breathability, it also enables you to enjoy an incredibly comfortable slumber. The reverse side of the mattress is slip-resistant, meaning you can also use it as a seat cushion while sitting upright in your seat.
Bed pad, Comforter, Pillow
BED PAD
We use Nishikawa's Air Cyclone® bed pad, which won a Japanese Good Design Award in 2012. Air comprises 96% of the bed pad, providing excellent breathability and quick-dry features. The air cushion ensures fantastic support in any positions, allowing you to feel as comfortable as if you were resting on a cloud.
- * The bed pads will be introduced on flights equipped with ANA BUSINESS STAGGERED seats only.
COMFORTER
Our down comforter offers a supreme level of comfort and hygiene, with all feathers having been carefully washed and dried at a high temperature at a Maruhachi Group factory within Japan. Down comforters boast excellent moisture absorption and desorption, allowing you to enjoy an even more comfortable rest.
PILLOW
The pillow comprises two layers: one filled with the high-quality feather down, and the other made from polyurethane foam. The feather down side is airy and fluffy, while the polyurethane foam side is soft and springy, giving this pillow a completely unique feel. Use these different sides to suit your needs. The pillow case boasts 100% pure Egyptian cotton and is soft to the touch, ensuring a good night's slumber.
Available Routes: Japan - North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Phnom Penh, Vietnam
Amenity Kit
Our amenity kit by Globe-Trotter, the British luggage brand with a history spanning more than 120 years, comes complete with a set of popular items from the Japanese cosmetics brand SHIRO, plus a travel-friendly face mist and a moisturizing lip balm. Includes:
ANA Original Globe-Trotter Kit
- * Kit designs and colors may vary depending on the time of year.
- SHIRO set
- Yuzu Face Mist 10 ml
- Yuzu Lip Balm 4 g
- Toothbrush set, eye mask, earplugs
Available Routes: Japan - North America (excluding Honolulu), Europe (excluding Vladivostok), Oceania, Mexico City
Other Business Class Amenities
Pillow, comforter (feather)
Routes: Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Phnom Penh, Vietnam
Blanket and Pillow
Routes: Yangon, Manila, Mainland China, Taiwan, Korea, Vladivostok
Knit Wear (Free Rental)
- * Limited stock
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India, Yangon, Phnom Penh, Vietnam
Pajamas (free rental)
- * Limited stock
- * Available in 2 sizes
Routes: North America, Europe (excluding Vladivostok), Oceania, Mexico City, Bangkok, Singapore, Jakarta, Kuala Lumpur, India
Slippers, Shoe Horn
Routes: All Routes
Amenity Goods
Includes toothbrush set, mouth wash, face and body wipes, eye mask, ear plugs, face and hand cream, mask, and comb.
Routes: All Routes
ANA's Original Aroma Card
The aroma card is sleep support items goods for your rest time. Get details on ANA's Original Aroma.
Routes: All Routes
Sony Noise Canceling Headphones
Routes: Flights from Japan to North America (excluding Honolulu) and to/from Europe(excluding Vladivostok), Oceania and Mexico City
- * Passengers on all other flights will be provided with stereo headphones.
Postcards, etc.
Post card, ballpoint pen, memo pad
- * Limited stock
Routes: All Routes
Foot Roller
- * Limited stock
Routes: All Routes
Explore These Other Services
Keep My Fare
Keep My Fare is a convenient service that enables customers to hold onto reservation and fare details if they need more time to decide their ticket purchases (up to 72 hours before ticket issuance). You can apply for the service from the payment screen after selecting your preferred flight and fare.
Pre-Paid Extra Baggage
This is a convenient service that allows you to pay additional charges in advance on the ANA website for baggage that exceeds the free checked baggage allowance. The cost is $100-$200 USD depending on weight restrictions and travel destinations. Apply online after booking your flight.
In-Flight Medical Support
To provide peace of mind to our customers, ANA provides a support system for passengers who need medical attention on board, including 24-hour access to medical professionals around the world.
ANA Wi-Fi Service
With our in-flight Wi-Fi, you can access the internet and your email, and stay connected using your smartphone, tablet or other devices. A card with instructions for connecting can be found in your seatback pocket.