If you are on an international flight, please see the following special information regarding customs, entry/departure, quarantine, and security for various countries. For baggage restrictions, please see Restricted Items by Country, Region, and Airport.
For all passengers on international flights
- New restrictions on liquids, gels and aerosols as carry-on baggage
- Handling of Flight Delays and Cancellations at Airports
- Passport verification at the international flight gate for flights departing from Japan
- Verification of passport and other documents at airports overseas
- Collecting Advance Passenger Information (API)
- The change of Japan Custom Inspection procedure
- Japan's New Immigration Procedures According to the Revised Law
- Important Notice regarding Plant Quarantine
- Passengers traveling with pets
- Animal quarantine information for travellers to Japan
United States, Canada, Mexico
- Security interview for all passengers traveling to the USA
- Changes to the Visa Waiver Program Will Protect Travelers
- Emergency Contact Information for flights departing to/from an airport in the U.S.
- Secure Flight Program
- TSA Pre Check® (TSA Precheck)
- Pre-Travel Authorization Program (ESTA : Electronic System for Travel Authorization) for US-Bound Travelers
- For those customers entering and departing the United States
- eTA (Electronic Travel Authorization) Application for Entry into Canada
- For Passengers Traveling to Canada with a Child Under Age 14
- For those customers entering and departing Canada
- Baggage Checks upon Departure from Benito Juarez International Airport (MEX)
- Emergency Contact Information for flights departing from Mexico
- Passengers under the age of 18 travelling alone or with the person who is not their parent or guardian to/from Mexico
Europe
- Passengers under the age of 18 travelling without parents or guardians to UK
- Passengers under the age of 18 travelling without parents or guardians to/from Germany
- Emergency Contact Information for flights departing from an EU member country
- Cash declarations to customs at UK arrivals and departures
- Visas for Passengers travelling to Schengen countries via Germany
- Baggage Checks upon Departure from German Airport