ANA Inspiration of Japan

open close

What's new What's new

ANA Wins Global SKYTRAX Awards for Cleanliness and Quality Services ANA Wins Global SKYTRAX Awards for Cleanliness and Quality Services
image image

ANA is the first airline in Asia to be certified with the highest level 5-Star COVID-19 Safety Rating, in addition to the 5-Star Rating for Airport and Onboard Services. ANA is the first airline in Asia to be certified with the highest level 5-Star COVID-19 Safety Rating, in addition to the 5-Star Rating for Airport and Onboard Services.

image image

Highest Level 5-Star Rating

Since 2013, we have received the highest possible airline evaluation: a 5-Star rating from SKYTRAX, the international airline-ranking organization based in the UK.

ANA has been highly commended by SKYTRAX for its consistently superior quality of service and for its dedication towards the further improvement of the overall passenger experience, in order to meet the needs of global customers. Furthermore, ANA is currently the only Japanese airline to have achieved exclusive 5-Star status since 2013.

Mindful of our 5-Star status and always thankful to our customers, we will not let this great honor allow us to rest on our laurels. Going forward, we will continue striving for safe, high-quality air travel for customers across the globe, and always provide services full of excitement and wonder.

Highest Level 5-Star COVID-19 Airline Safety Rating

ANA is the first airline in Asia to be certified with the highest level 5-Star COVID-19 Safety Rating. ANA Care PromiseOpens in a new window.In the case of an external site,it may or may not meet accessibility guidelines. measures, such as social distancing, facemask usage, hand hygiene, and signage have been highly evaluated by SKYTRAX.

ANA will keep providing a clean and hygienic environment to all customers throughout their journey with us.

Highest Level 5-Star Rating

Since 2013, we have received the highest possible airline evaluation: a 5-Star rating from SKYTRAX, the international airline-ranking organization based in the UK.

ANA has been highly commended by SKYTRAX for its consistently superior quality of service and for its dedication towards the further improvement of the overall passenger experience, in order to meet the needs of global customers. Furthermore, ANA is currently the only Japanese airline to have achieved exclusive 5-Star status since 2013.

Mindful of our 5-Star status and always thankful to our customers, we will not let this great honor allow us to rest on our laurels. Going forward, we will continue striving for safe, high-quality air travel for customers across the globe, and always provide services full of excitement and wonder.

Highest Level 5-Star COVID-19 Airline Safety Rating

ANA is the first airline in Asia to be certified with the highest level 5-Star COVID-19 Safety Rating. ANA Care PromiseOpens in a new window.In the case of an external site,it may or may not meet accessibility guidelines. measures, such as social distancing, facemask usage, hand hygiene, and signage have been highly evaluated by SKYTRAX.

ANA will keep providing a clean and hygienic environment to all customers throughout their journey with us.

About SKYTRAX

Founded in 1989 and based in London in the U.K.,
SKYTRAX is a company providing ratings for the
aviation industry. In addition to the World Airline
Ratings in which airlines are rated on a scale
from 1 to 5 stars, SKYTRAX also holds the annual
World Airline Awards, in which it evaluates over
200 airlines and presents awards based on a
range of customer surveys, including
its very own online questionnaires.
In addition, COVID-19 Airline Safety Rating
which evaluates hygiene and cleanliness,
has been introduced from August, 2020.
ANA is the first airline in Asia to be certified with the
highest level 5-Star for this rating in March, 2021.

About SKYTRAX

Founded in 1989 and based in London in the U.K., SKYTRAX is a company providing ratings for the aviation industry. In addition to the World Airline Ratings in which airlines are rated on a scale from 1 to 5 stars, SKYTRAX also holds the annual World Airline Awards, in which it evaluates over 200 airlines and presents awards based on a range of customer surveys, including its very own online questionnaires. In addition, COVID-19 Airline Safety Rating which evaluates hygiene and cleanliness, has been introduced from August, 2020. ANA is the first airline in Asia to be certified with the highest level 5-Star for this rating in March, 2021.

5-Star Rating

The SKYTRAX World Airline Rating covers over 800 categories
from airports to inflight services, with 5 stars presented only to
those airlines providing customers with services worthy of the rating.

COVID-19 Airline Safety 5-Star Rating

The SKYTRAX COVID-19 Rating is the world's first and only assessment and certification of airline health and safety measures. 5 stars is presented only to
those airlines providing customers with hygiene and clean environments worthy of the rating.