Information about ANA WORLD HOTEL and ANA WORLD CAR RENTAL
ANA WORLD HOTEL / ANA WORLD CAR RENTAL services available.
ANA Mileage Club members can earn and use miles when making online reservations!
1.Browse more than 1,500,000 hotels as well as various rental car companies across the world!
2.Earn miles when making reservations online!
3.Pay with your miles when making reservations for hotels and rental cars across the world!
Payments made with miles are not eligible for mileage accrual.
4.Use your credit card or miles to make payments!
Payments made with both a credit card and miles are not eligible for mileage accrual.
- ANA WORLD CAR RENTAL is an exclusive service for ANA Mileage Club members.
ANA WORLD HOTEL / ANA WORLD CAR RENTAL
Inquiries via Website Regarding How to Use ANA WORLD HOTEL/ANA WORLD CAR RENTAL and Reservations/Services
Inquiries via Website
Regarding How to Use ANA WORLD HOTEL/ANA WORLD CAR RENTAL and Reservations/Services
If you have a question or feedback regarding a reservation, please click on the Customer Support button below to contact us.
- Clicking the link will lead to a non-ANA website, at which point the privacy policy of that website will apply to personal information protection.
- Please log in first if you wish to accrue or redeem miles with this service.
- Miles will be earned according to the amount used only for full credit card payments.
- Miles will not be accumulated if you make a payment using both a credit card and miles.
- Fees paid separately to accommodation (resort fees, destination fees, etc.) that are shown in the total price are not eligible for mileage accrual or reimbursement.
- Payment in miles is only possible when the mileage holder participates and is booked as a delegate.
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If you cancel your reservation after paying with miles, your miles will generally be refunded. However, no refund will be made if the mileage expiration date has passed at the time the refund is processed.
Cancellation fees incurred at the time of refund will be prioritized over the miles used at the time of purchase.
ANA WORLD HOTEL
Inquiries over the Phone
Regarding How to Use ANA WORLD HOTEL and Reservations/Services
When making inquiries by phone, please be sure to have your "reservation ID number" and "hotel ID number" ready.
Only ANA WORLD HOTEL inquiries can be handled. If you would like to inquire about ANA WORLD CAR RENTAL, please click on the Customer Support button to do so.
03-5767-9333
(Within Japan)
81-3-5767-9333
(Outside Japan)
All day
- 09:00-21:45(JST) ; available in Japanese
- 24hours ; available in English
- Calls will be responded by Hotel suppliers.