Bronze Member Services

ana mileage club bronze member

Bronze Service Member Benefits

We’re pleased to present our Bronze Service Members with a variety of services to make your flights even more enjoyable.

Experience ANA Hospitality

A woman drinking coffee at lounge

Relax before your flight in our designated airport lounges. If eligible, you can also offer access to your traveling companions by using miles or Upgrade Points.

Find out more about Lounge Access.

Couple drinking soda and talking inside cabin

Upgrade Points can be used to upgrade from Economy Class to Premium Class on Japan domestic routes. Upgrade Points can be used to upgrade your current seat to the next higher class on international flights.

Find out more about Upgrade Awards.

customer service

The Bronze Member Service Desk can help you with everything from reservations, mileage awards, service inquires and more. Simply log into your ANA Mileage Club (AMC) Members information page, or give us a call.

Find out more about Service Desk.

Reservation Priority

woman making a reservation on her computer

Early reservations can be made for fares that go on sale on the designated sales date for each seasonal flight schedule.

Find out more about Early Reservations for ANA Japan Domestic Flights.

family on airplane

When booking your flight, you can choose your own seat in advance.

Find out more about Priority Seating for ANA Japan Domestic Flights.

man looking at departure schedule at airport

Even if the requested flight is fully booked, you can get prioritized by signing up through the ANA Website or contacting the service desk.

Find out more about Prioritized Reservation Waiting List.

a person making reservation with tablet

Early reservations can be made for ANA Japan domestic flight awards and the AMC Companion Fare.

Find out more about Early Reservations for ANA Japan Domestic Flight Awards.

Smooth Flying

customer and ANA staff

Priority check-in and baggage counters are available worldwide. Bronze Service Members can use Premium Economy check-in counters.

Find out more about the Priority Check-In Counter.

orange suitcase

In addition to your general allowance, you also get an additional free bag (international flights only).

Find out more about Additional Free Baggage Allowance.

airport departure floor

On your day of departure, you can request to be put on standby for another flight of your choice and be prioritized on the waitlist.

Find out more about Priority Airport Standby.

couple at service desk

If you’re a regular visitor to Hong Kong, you can use the Frequent Visitor (e-channel) facilities for smoother immigration procedures.

Find out more about E-Channel.

More Benefits

passengers enjoying meal in flight

Upgrade Points are exclusive to Premium members. Upgrade points can be used for lounge access, upgrading seats, ANA SKY COINS and even allowing a travel companion to join you in our ANA Lounges.

Find out more about Upgrade Points.

ANA aircraft

Bonus miles are awarded in addition to the ones you earn when you fly.

Find out more about Flight Bonus Miles.

golden card

ANA Gold Card and ANA Card Premium members get an additional 2,000 bonus miles when renewing their cards.

Find out more about ANA Card Special Bonus Miles.

ANA SKY COIN logo

Convert your miles to ANA SKY COINS (at a rate of up to 1.7 times more!).

Find out more about Miles Conversion to ANA SKY COINS.

ANA SKY COIN logo

Turn your Upgrade Points into ANA SKY COINS, which can be used for ANA Japan domestic flight tickets and ANA international flight tickets, products on the ANA Website and more.

Find out more about ANA Upgrade Points Conversion to ANA SKY COINS.

withdrawing cash from atm machine

Cardholders can withdraw cash in local currency from partner ATMs around the world, as well as withdraw cash from partner ATMs throughout Japan without incurring service charges (up to 10 times a month from some ATMs).

Find out more about this service.

Gifts for Bronze Members

online shopping

Use your miles on luxuries like dining out at well-established restaurants, plus beauty and spa treatments.

Find out more about ANA Selection (Japanese only).

Bronze Service Desk

The Bronze Service Desk provides help and support exclusively for our Bronze Service Members. Our representatives can help you make reservations on ANA Group operated flights as well as answer mileage program and Premium Member Services questions.

When making reservations or inquiries by phone, please follow the voice guidance prompt and enter your 10-digit ANA Mileage Club Number and 4-digit AMC PIN.

Please be aware that the AMC PIN is different from your log-in password (which is 8-16 digits).

Contact Information

Please log in to your ANA Account through the ANA Website. Then click on "ANA Premium Members" on the AMC Members' Information page. Please go to the AMC Member's Information Page on the ANA Website (PC only).

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