Platinum Member Services

ana mileage club platinum member

Platinum Service Member Benefits

We’re pleased to present our Platinum Service Members with a variety of services to make your flights extra special and rewarding.

Experience ANA Hospitality

A woman drinking coffee at lounge

Relax before your flight in our designated airport lounges. If eligible, you can also offer access to your traveling companions by using miles or Upgrade Points. Find out more about Lounge Access.

Couple drinking soda and talking inside cabin

Upgrade Points can be used to upgrade from Economy Class to Premium Class on Japan domestic routes. Upgrade Points can be used to upgrade your current seat to the next higher class on international flights.

Find out more about Upgrade Awards.

a man relaxing on airplane seat

Travel in Premium Economy if seats are available at check-in at no additional charge.

Find out more about Upgrade to Premium Economy.

customer service

The Platinum Member Service Desk can help you with everything from reservations, mileage awards, service inquires and more. Simply log into your ANA Mileage Club (AMC) Members information page, or give us a call.

Find out more about Service Desk.

Reservation Priority

woman making a reservation on her computer

Early reservations can be made for fares that go on sale on the designated sales date for each seasonal flight schedule.

Find out more about Early Reservations for ANA Japan Domestic Flights.

family on airplane

When booking your flight, you can choose your own seat in advance.

Find out more about Priority Seating for ANA Japan Domestic Flights.

airplane wing

Advance seat reservation charges will be waived when traveling in Economy Class on ANA Group-operated international flights.

Find out more about Exemption from Advance Seat Reservation Charges.

man looking at departure schedule at airport

Even if the requested flight is fully booked, you can get prioritized by signing up through the ANA Website or contacting the service desk.

Find out more about Prioritized Reservation Waiting List.

a person making reservation with tablet

Early reservations can be made for Japan domestic flight awards and the AMC Companion Fare.

Find out more about Early Reservations for ANA Japan Domestic Flight Awards.

man looking at phone

Priority reservations can be made for international flight awards and upgrade awards. Priority waitlist reservations can also be made for these award types.

Find out more Priority Reservations for ANA International Flight Awards and Upgrade Awards.

Smooth Flying

customer and ANA staff

Priority check-in and baggage counters are available worldwide.

Find out more about the Priority Check-In Counter.

orange suitcase

In addition to your general allowance, you also get an additional free bag.

Find out more about Additional Free Baggage Allowance.

security at airport

Simply show your ANA Mileage Club app digital card or Premium status card at security for access to our Exclusive Security Checkpoint.

Find out more about Exclusive Security Checkpoint.

woman waiting for boarding

Regardless of your boarding class, you’ll be given priority boarding on all ANA Group-operated flights.

Find out more about Priority Boarding.

airport departure floor

On your day of departure, you can request to be put on standby for another flight of your choice and be prioritized on the waitlist.

Find out more about Priority Airport Standby.

couple at service desk

If you’re a regular visitor to Hong Kong, you can use the Frequent Visitor (e-channel) facilities for smoother immigration procedures.

Find out more about E-Channel.

suitcase with priority tag

Your bag will be marked as priority, and those bags will be prioritized and delivered first at baggage claim.

Find out more about Priority Baggage Claim.

cars

Valet parking service at a preferential rate is available for round-trip flights when arriving at Narita airport.

Find out more about Complimentary Valet Parking.

Haneda Airport International Terminal

Lot 3 is exclusively reserved for your convenience.

Find out more about Priority Parking Reservations.

More Benefits

passengers enjoying meal in flight

Upgrade Points are exclusive to Premium members. Upgrade points can be used for lounge access, upgrading seats, ANA SKY COINS and even allowing a travel companion to join you in our ANA Lounges.

Find out more about Upgrade Points.

ANA aircraft

Bonus miles are awarded in addition to the ones you earn when you fly.

Find out more about Flight Bonus Miles.

golden card

ANA Gold Card and ANA Card Premium members get an additional 2,000 bonus miles when renewing their cards.

Find out more about ANA Card Special Bonus Miles.

ANA SKY COIN logo

Convert your miles to ANA SKY COINS (at a rate of up to 1.7 times more!).

Find out more about Miles Conversion to ANA SKY COINS.

ANA SKY COIN logo

Turn your Upgrade Points into ANA SKY COINS, which can be used for ANA Japan domestic flight tickets and ANA international flight tickets, products onthe ANA Website and more.

Find out more about ANA Upgrade Points Conversion to ANA SKY COINS.

logo of IHG ANA Hotels Group Japan

Get a special rate at any InterContinental Hotels Group (IHG®), ANA Hotels co-branded hotels, and ANA hotels.

Find out more about discounts at IHG ANA Hotels.

withdrawing cash from atm machine

Cardholders can withdraw cash in local currency from partner ATMs around the world, as well as withdraw cash from partner ATMs throughout Japan without incurring service charges (up to 10 times a month from some ATMs). Find out more about this service.

Gifts for Platinum Members

a man at ANA lounge

Platinum members who have earned more than 80,000 Premium Points receive a limited number of vouchers for access to our ANA SUITE LOUNGE (normally First Class passengers, Diamond Members and 2 Million Milers only).

Find out more about ANA Suite Lounge Access

online shopping

Use your miles on luxuries like dining out at well-established restaurants, plus beauty and spa treatments. Find out more about ANA Selection (Japanese only).

calendar book

Request an original calendar and desk diary for the following year by logging into your AMC account, or calling the service desk (service desk is only available for residents in China).

Find out more about Calendar/Desk Diary Gift.

Platinum Service Desk

The Platinum Service Desk provides help and support exclusively for our Platinum Service Members. Our representatives can help you make reservations on ANA Group operated flights as well as answer mileage program and Premium Member Services questions.

When making reservations or inquiries by phone, please follow the voice guidance prompt and enter your 10-digit ANA Mileage Club Number and 4-digit AMC PIN.

Please be aware that the AMC PIN is different from your log-in password (which is 8-16 digits).

Contact Information

Please log in to your ANA Account through the ANA Website. Then click on "ANA Premium Members" on the AMC Members' Information page. Please go to the AMC Member's Information Page on the ANA Website (PC only).

Need More Assistance?